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The E in ResN E T is for E ducation. A look at IT education as a service, solution and strategy, by the UNC Chapel Hill, ResNET Management Team Chris Williams, Jeremy Buenviaje , & Paul Kamen. Universities depend on their IT department for success.
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The E in ResNET is for Education A look at IT education as a service, solution and strategy, by the UNC Chapel Hill, ResNET Management Team Chris Williams, Jeremy Buenviaje, & Paul Kamen
IT skills are necessary, regardless of the academic interest
A change in our group name advertises our direction ResNet: Residential Networking
A change in our group name advertises our direction ResNet: Residential Networking ResNET: Residential Networking, Education and Technology
A group’s mission shapes the culture of their team • “ To positively shape the quality of UNC Chapel Hill on-campus residential communities by enhancing the intellectual environment with professional, timely and reliable on-site IT support, education and cutting-edge IT tools and services to facilitate research and the discovery of new knowledge. ”
Timely topics improve participation Early Windows Educational Applications Internet Messaging Networking Middle Windows Computer Maintenance Multimedia Security Late Windows New Technology Social Semester Timeline *More details on handout
Timely topics improve participation Early Windows Educational Applications Internet Messaging Networking Middle Windows Computer Maintenance Multimedia Security Late Windows New Technology Social Semester Timeline *More details on handout
Even distribution improves attendance THIS WEEK’S EVENTS!!
High-quality multimedia content raises student interest *More details on handout
A robust publicity strategy will spark student interest *More details on handout
A robust publicity strategy will spark student interest • Printed
A robust publicity strategy will spark student interest • Digital
A robust publicity strategy will spark student interest • Personal
A project management methodology is used to achieve success *More details on handout
A project management methodology is used to achieve success *More details on handout
A project management methodology is used to achieve success *More details on handout
A project management methodology is used to achieve success *More details on handout
Quality control provides ongoing monitoring *More details on handout
Providing basic shared resources will empower your staff to be creative *More details on handout
A program budget is a small cost with a high return PRIZES FOOD
Can IT departments provide a high level of customer service and keep up with new technologies?