Bethany Safety & Security Training

1. Bethany Safety & Security Training

2. Bethany Safety & Security Training • Workplace Safety & Security • Common Incidents & Causes • Incident Reporting • Preventing Accidents & Incidents • Infection Control • Emergency Preparedness • Bethany Resources

3. Workplace Safety & Security • Bethany seeks to ensure that administrative and service environments are respectful, safe and secure for both clients and staff, and that our environment contributes to effective and quality service delivery. (COA – ASE standards) • Health, safety and security incidents have a significant impact on Bethany’s services; therefore, this training highlights the importance of these for all staff.

4. Common Bethany Incidents TYPE of INCIDENTS CAUSES of INCIDENTS Slippery floors due to spills Missing stairs when walking Icy or snowy conditions Improper lifting Dissatisfied clients Not paying attention or carelessness Obstacle blocking way or clutter Improper footwear • Falls, slips and trips • Vehicle accidents • Injuries from lifting, moving, and pushing • Threats against staff • General injuries (i.e., closing finger in drawer, being cut with scissors, stubbing toes on office furniture)

5. Incident Reporting • Regardless of the type or reason for an incident or injury, be sure to inform Bethany staff within 24 hours or one business day of the incident. • Incident Reports are monitored and evaluated for trends and safety issues to ensure that Bethany is safe and secure for clients and staff.

6. Preventing Accidents & Incidents

7. Preventing Falls, Slips & Trips • Clean up spillsimmediately. • Wear slip resistant shoes. • Ensure view not obstructed. • Scan environment for hazards. • Keep hands free to balance. • Be alert for debris or ice.

8. Back Injuries Causes of Back Problems To Avoid Back Injury: Stretch—test the weight of the load before you begin to pick it up. Bend your knees—asolid base of support reduces likelihood of slipping. Arch your back—keep head and shoulders up, neutralize lower back position. Hug your work—tighten your core as you lift. Never twist and lift—pivot when changing directions. • Poor posture • Tension/stress • Impact trauma • Repetitive trauma • Heavy lifting • Twisting • Carrying awkwardly shaped items • Slips and falls • Sitting too long in one position

9. Ergonomics & Repetitive Injuries Ergonomics is the study of adapting the environment, procedures and surroundings. What are repetitive injuries? Repetitive motions, like typing or holding a phone to your shoulder with your neck. Things such as excessive noise, improper lighting and poor posture can lead to workplace injuries.

10. Ideas for Safe Computing • Keyboard placed at height of elbows, and tilted slightly. • Wrists and lower arms should be parallel to the floor. • Use a cushioned wrist rest. • Don’t bend your hands up at the wrist. • Use your whole arm (not just your wrist) to move the mouse. • The monitor should be 18-30 inches from you. • Maintain good posture. • Don’t rest a phone receiver on your shoulder while talking on the phone. • Take regular breaks from typing. • Adjust the back of your chair to press against the small of your back. • Use a stable surface for your laptop or iPad.

11. Stretching Tips • Stretching gets the body ready for movement. • Daily activates such as walking, bending, etc. cause muscles to contract and shorten. If muscles are not stretched they are inflexible and more prone to injury. • When your muscles are flexible, you are better able to stretch them to their limits without injury. • Don't bounce or treat muscles like a rubber band. Stretch slow and steady. • Stretching can be done anytime. It’s best to stretch in the morning, before any activity which requires muscle use. • A daily stretching routine provides the greatest benefit—your flexibility will increase with a regular program. • Breath slowly and rhythmically; exhale when bending to relax the body. • Hold the stretch in a comfortable position; do not push to the point of pain.

12. Driver & Vehicle Safety • Always wear a seat belt. • Ensure vehicle maintenance (i.e., brakes, inflated tires, head/taillights working). • Use child safety seats when transporting children. • Allowing 2 – 4 seconds between you and the car in front of you. • Utilize defensive driving techniques (i.e., scan the road ahead of you, check rearview mirrors frequently, allow time to arrive at destination, reduce speed, no tailgating). • For more info, see http://www.nhtsa.gov/Driving+Safety • Have both hands on the steering wheel. • NeverTEXT while driving. • Use a hands free device if you need to talk while driving. • Evaluate road conditions and adjust speed accordingly. (i.e., visibility, slippery roads).

13. Workplace Violence & De-Escalation • How we react can calm or escalate the situation. • Stay calm. Watch your non-verbal language. Are they consistent with your message? • Do not personalize the situation. • Avoid becoming defensive and blaming. • Show empathy. • Accept responsibility and criticism… when valid. • Attempt to de-escalate the person. • Be clear about what you can and cannot do. • Listen. Be attentiveand use reflective listening. • Ask open-ended questions.

14. Community Safety • Ensure your electronic calendar is up to date in Outlook. • Plan ahead—know where you are going and how to get there. • Pay attention to what is happening around you. • Carry your cell phone and minimal cash. • Drive with your doors locked. • Be sure your gas tank is full. • Don’t leave money or valuables visible in your car. • Assess the situation before entering a client home or an unfamiliar location. • Be AWARE of your surroundings. • Be ALERT to what is happening around you. • AVOID situations which put you in a vulnerable position.

15. Harassment Definitions Examples • The most common form of harassment is sexual harassment, such as unwelcome sexual advances or verbal or physical contact of a sexual nature. • Anyone affected by the offensive conduct is classified as a victim, not just the person who the act occurs against. • The U.S. Department of Labor defines harassment as “any unwelcome verbal or physical conduct based on any characteristic protected by law when: • The behavior can reasonably be considered to adversely affect the work environment; or • An employment decision affecting the employee is based upon the employee's acceptance or rejection of such conduct.” • From: U.S. Department of Labor. (2003). Policies and procedures for eliminating harassment in the workplace. Retrieved from: http://www.dol.gov/oasam/programs/crc/crc-internal/dlms4-0700.htm

16. Infection ControlPractices

17. Infection Control • Taking steps to prevent the spread of disease, such as respiratory infections (i.e., cold, flu), food borne illnesses (i.e., salmonella), or blood borne infections (i.e., HIV/AIDS) • Up to you to help prevent infections through hand washing (the best infection control practice), taking precautions, getting immunizations, checking for TB exposure, maintain good health, and staying home if you are sick.

18. Tuberculosis (TB) Basics Having individuals wear masks is a means of prevention. Treatment for those infected (medication for 6 -12 months) is necessary as TB can be fatal. People at HIGH risk for contracting TB: Those in close contact with someone who has active TB People with low immune systems (HIV, diabetes, malnutrition, cancer) Individual from Asia, Africa & Latin America where there is a high prevalence of TB. Low income populations & high risk groups (i.e., individuals who are homeless, senior adults, health care workers) • TB is transmitted through the air. The bacteria can be put into the air when a person with active TB coughs, sneezes, speaks or sings. People nearby can breathe in the bacteria and become infected. • Latent TB (not active) can develop from repeated exposure to TB, but with latent TB the body is able to fight the bacteria and prevent it from growing. • TB is not transmitted by shaking someone’s hand, sharing food/drink, touching linens or toilet seats, sharing a toothbrush, or kissing.

19. Blood borne Pathogens • What are blood borne pathogens? They are “infectious microorganisms in human blood that cause disease in humans” from U.S. Dept. of Labor. • To control exposure: Ensure that personal protective equipment is available, provide training, follow exposures, ensure medical treatment to those exposed, use shielded needles in nursing and residential services, dispose of sharps appropriately.

20. Universal Precautions & OSHA • Universal precautions are “an approach to infection control,” which includes: • Proper hand washing (rub hands together with soap and warm water for 30 seconds – sing “Happy Birthday” or “Mary had a Little Lamb” while washing). • Wear gloves to take care of spills and body fluid. • Wear eye protection and gowns for spills and body fluids. • If exposed to blood or body fluids contact your branch director or supervisor, and go to the local Occupational Health Center for a free and confidential evaluation. • Be sure to complete an Incident Report.

21. EmergencyPreparedness

22. Emergency Fire Safety In the Event of a Fire: To Use a Fire Extinguisher P: Pull the pin A: Aim S: Squeeze or press the handle S: Sweep – use a side to side sweeping motion at the base of the fire • R: Rescue • A: Alarm – pull it and call 911 • C: Contain the fire • E: Evacuate or Extinguish • Close doors & windows. • Do not use elevators. • Use ABC extinguishers.

23. How to Safety Use a Fire Extinguisher Watch This Short Clip! https://www.youtube.com/watch?v=bM6plY45Hhs&feature=player_embedded(right click—Open Hyperlink)

24. Conclusion The best way to survive and handle any incident or emergency appropriately is to BE PREPARED! • Think SAFETY first. • Know your emergency procedures. • Report incidents as required.