1 / 17

Third Party Logistics in Reverse Logistics

Third Party Logistics in Reverse Logistics. 2004. 2. 21 임 치 훈. Contents. 3PL A model for reverse logistics entry by third-party providers A conceptual model for selecting and evaluating third-party reverse logistics providers. 3PL.

fulton-watkins
Download Presentation

Third Party Logistics in Reverse Logistics

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Third Party Logistics in Reverse Logistics 2004. 2. 21 임 치 훈

  2. Contents • 3PL • A model for reverse logistics entry by third-party providers • A conceptual model for selecting and evaluating third-party reverse logistics providers

  3. 3PL • “A buyer and supplier team with third party that provides product delivery services. This third party may provide added supply chain expertise.” (APICS) • 3PL provider 선정 시 고려사항 • know your own cost • Customer orientation of the 3PL • Specialization of the 3PL • Asset-owning vs. Non-asset-owning 3PL APICS: American Production and Inventory Control Society

  4. A model for reverse logistics entry by third-party providers Dennis W. Krumwiedea, Chwen Sheub aCollege of Business, Idaho State University, Pocatello, USA bCollege of Business, Kansas State University, Manhattan, USA The International Journal of Management Science(2002)

  5. 배경 • e-commerce와 retailers(Wal-Mart, K-Mart 등)의 개방적인 return policy로 인하여 reverse logistics의 수요 증가 • Xerox, Home Depot, Mobil, Eastman Kodak 등 • 회사 내부에서 reverse logistics 수행 • 재고이송, 폐기물 처분 등의 비용 감소 목적 • 회사의 public image 관리 차원 • 많은 회사들이 제한된 resource로 인하여 reverse logistics를 outsourcing하려고 시도 • NetReturn(FedEx), ASTRA, GENCO • pickup과 transportation의 제품회수 process • 고객 정보 수집, 회수된 제품의 상태 tracking -> reverse logistics 시장 진출에 대한 3PL provider들의 의사결정지원모델 구현

  6. 3 Stages of reverse logistics

  7. Disposition • Processing Center • Repair • Replacement part return to customer • Inspection • Salvage • Rework • Liquidation outlet • 회수된 상품을 재판매 • Dollar General, Mom & Pop operations • online auction 업체

  8. Decision-makingmodel (4) 현재•미래의 고객 수요를 이용하여 경쟁자의 현재 position과의 비교평가 (5) 서비스 제공을 위한 추가 resource 획득비용과 서비스 제공시의 이익 계산 기존 legacy system의 대체 또는 조정에 대한 비용도 계산

  9. Field study • US 국내 3PL 회사 • 현재의 reverse logistics issue 조사 • 고객(50개사 시도, 36개사 응답) 수요 전화조사 • 15개 경쟁사 인식 & 경쟁사 고객(35개사 시도, 15개사 응답) 전화조사 • gap analysis 신규 processing center 수요 확인 • feasibility analysis 신규 processing center 경제성 없음 • 시장 진입 포기

  10. A conceptual model for selecting and evaluating third-party reverse logistics providers Laura Meadea, Joseph Sarkisb aUniversity of Dallas, Irving, Texas, USA. bClark University, Worchester, Massachusetts, USA Supply Chain Management: An International Journal(2002)

  11. 목적 • reverse logistics function 개발 • do nothing • 내부 reverse logistics function 개발 • 3P reverse logistics provider • outsourced temporary service function • long-term partnership • strategic or exclusive alliance

  12. Decision Support Model (high level)

  13. Methodology: ANP decision model • Analytic Network Process(ANP) • general form of the analytic Hierarchy Process(AHP) • quantitative, qualitative, tangible, intangible factor를 동시에 이용하는 접근법

  14. decision factor 간 관계를 나타내는 Decision network hierarchy 구성

  15. factor들 간의 쌍대비교 • 각 factor의 상대적 중요도 계산 PLC: Product Life Cycle Stages RLF: Reverse Logistics Process Function PERF: Organizational Performance Criteria OR: Organizational Role of Reverse Logistics RLP: Third Party Reverse Logistics Service Providers

  16. 초기 Supermatrix 형성

  17. Supermatrix 정규화 모든 column의 합이 0이 되도록 한다. (가중치 계산 가능) • 수렴 중요도 계산 정규화된 supermatrix의 곱이 변하지 않을 때까지 곱한다. 결과가 1st column 마지막 3 raw에 나타난다.

More Related