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SaaS , Cloud – The Big Picture. SaaS Maturity Levels. Source: Forrester 2008. Foundations of SaaS Levels. SaaS Maturity Levels. SaaS Maturity Levels. Features of SaaS Architecture. Advantage Multi-Instance.
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SaaS Maturity Levels Source: Forrester 2008
Advantage Multi-Instance • Efficiency gains — Virtualization allows to deliver efficiencies much closer to multi tenancy by allowing for rapid and even automated creation of complete and identical new Virtual environments, full backups/snapshots of environments, easy upgrades across multiple environments, automated load balancing, etc. • Avoiding downsides, achieving delivery advantages — • clients have a need for system changes to match key cycles — like their pay for performance cycles. As a result, there is a demand for more tightly controlled, client-unique system changes. • concerns over: • (a) security and inappropriate data access, • (b) impact of other clients on their system performance, • (c) inability to establish and pay for their own, higher service levels (common among large companies), • (d) being forced into an upgrade, • (e) inability to support the level of client specific configurations and even customizations as necessary, • (f) inability to obtain client level user acceptance testing, • (g) inability to determine the precise production/go live dates for the system.
Health Cloud Offerings – Level 4 • HIS Suite • FO • BO • Patient Portal • Kiosk • Mobile Health Multi-Channel Delivery
Health Cloud Offerings – Level 5 • HIS (FO & BO) • SRL • ePACS • ePharm • Mobile Health • eMail Servers • eHRMS (e.g. mPower/ Adrenalin) • IaaS (Infrastructure as a Service) • Content Management • Service Desk Management