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Aspek Sosial & Organisasi

Aspek Sosial & Organisasi. Restyandito , S.Kom, MSIS. Latar Belakang. BALANCE MODEL Semua elemen berinteraksi. Perubahan di salah satu elemen akan berpengaruh terhadap elemen lainnya.

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Aspek Sosial & Organisasi

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  1. Aspek Sosial & Organisasi Restyandito, S.Kom, MSIS

  2. Latar Belakang BALANCE MODEL • Semua elemen berinteraksi. Perubahan di salah satu elemen akan berpengaruh terhadap elemen lainnya. • Jika elemen2 tersebut tidak harmonis, dapat menyebabkan “misfit” yang dapat mempengaruhi masalah keselamatan, produktivitas, efisiensi dan kualitas.

  3. Latar Belakang Contoh Misfit: • Pekerja memiliki ketrampilan/pengetahuan yang kurang • Karyawan tidak setuju dengan kebijakan yang diambil oleh management • Teknologi yang digunakan tidak cocok dengan pekerja/pekerjaan(task)/organisasi • Faktor eksternal yang mempengaruhi pekerjaan

  4. Latar Belakang HUMAN FACTOR ENGINEERING • Micro-level • Physical design of tools, human-computer interface, physical environment • Macro-level • Organizational design, job design, change management

  5. Apa itu Macroergonomics? • disebut juga sociotechnical • the study of the society/technology interface. The study of the consequences of technology for social relationships, processes, and institutions. (Computers and Society Glossary) • the optimization of organizational and work systems design through consideration of relevant personnel, technological and environmental variables and their interactions. (H.W. Hendrick)

  6. Pekerjaan • Properties • Content • Control • Demands • Interrelationships • Biasanya task dirubah untuk meningkatkan keamanan dan/atau produksi

  7. Teknologi (Tools) • Properties • Functions • Capabilities • Capacities • Usability • Friendliness • Integration • Banyak perusahaan memperkenalkan teknologi baru

  8. Organisasi • Properties • Purposes • Policies • Procedures • Supervision • Decision making structure • Reward Structure • Perubahan dapat memiliki efek riak (ripple effect)

  9. Lingkungan • Properties • Physical • Comfort • Sensory and Performance disruption • Social • Interaction with coworkers/boss • Social support • Extra-organization factors • Faktor internal dan eksternal berpengaruh

  10. Manusia • Properties • Background • Attributes • Experience • Needs • Skills • Motivations • Intelligence • Elemen tersulit untuk dirubah

  11. Physiological factors Vision Height Weight Forward arm reach Strength Disabilities Psychological factors Attention Memory Fear Boredom Fatigue Satisfaction Stress Manusia Empat Faktor Manusia

  12. Psychosocial factors Workload Work content Repetition Boredom Role ambiguity Role conflict Mental demands Supervisor-employee relationship Social support at work and home/community Shift work Reward structure - pay, benefits, equity Status Manusia Empat Faktor Manusia

  13. Behavioral factors Reaction time Response accuracy Appropriateness of response Adaptation Endurance Manusia Empat Faktor Manusia

  14. Maslow’s Hierarchy of Needs Self Actualization Esteem Needs Social Needs Safety Needs Physiological Needs

  15. Space-Time Matrix C S C W

  16. Space-Time Matrix C S C W

  17. A shared workspace system C S C W

  18. NetMeeting C S C W

  19. Chat C S C W

  20. Shared whiteboard C S C W

  21. A video communication system C S C W

  22. DVC in education C S C W

  23. Collaborative Virtual Environments C S C W

  24. Collaborative Virtual Environments C S C W

  25. The End

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