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S tate T echnology A nnual R eport R egister (STARR) Chief Financial Officer (CFO) Training. Training Agenda. STARR Overview Training STARR Purpose What is STARR STARR Roles STARR Data Collection Timeline Responding to a Questionnaire (Video) STARR Role Based Training (CFO)
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State Technology Annual Report Register (STARR) Chief Financial Officer (CFO) Training
Training Agenda • STARR Overview Training • STARR Purpose • What is STARR • STARR Roles • STARR Data Collection Timeline • Responding to a Questionnaire (Video) • STARR Role Based Training (CFO) • IT Spend Questionnaire • STARR Dashboards • Helpful Tips • When to Contact Agency Super User • Questions
STARR Purpose O.C.G.A. 50-25-4(8), (13) & 50-25-7.10, the State CIO is responsible for collecting and publishing an information technology report that covers the state’s current and planned use of technology for the purpose of making recommendations on the needs and opportunities for the enterprise. Governor’s Executive Order on March 2008 requires agencies to report on the status of their agency information security program.
What is STARR STARR: • Serves as a data repository for State IT, Security and supports the annual report • Replaces the existing data collection tool • Information Technology Governance Report (ITGR) with a tool where the majority of data will be entered via questionnaires (similar to Survey Monkey) • The majority of the questionnaires will be pre-populated with pre-existing ITGR data • Focused on IT projects that are budgeted over $100K • Provides enhanced Reporting and Dashboard capability
What is STARR STARR: • Uses web based questionnaires to enter and validate data • 2 types of questionnaires that are targeted to specific roles • Standard Questions encompassing role-specific questions (I.e.. BCP, IT Security, BO) • Entity Data Questionnaire targeting (I.e.. Agency Super User, Systems Security, CIO, CFO)
STARR Roles (1 of 3) • Business Owner (BO) • answers questionnaire on Secure, Reliable, and Sustainable Maturity (SRS Maturity) • Agency Super User • agency point of contact for STARR • responsible for the agency profile questionnaire • has the ability to produce reports • Business Continuity Planner (BCP) • answers questionnaire regarding business continuity planning
STARR Roles (2 of 3) • Chief Information Officer (CIO ) • answers questionnaire regarding business application inventory • answers questionnaire about agency IT Spend • answers questionnaire on Secure, Reliable, and Sustainable Maturity (SRS Maturity) • Senior Agency Information Security Officer (SAISO) • answers questionnaires regarding agency IT systems and security
STARR Roles (3 of 3) • Chief Financial Officer (CFO) • answers questionnaire on the agency IT Spend • Agency Head / Commissioner • will receive a questionnaire to validate agency IT information
STARR Data Collection Timeline In some instances, a single individual may be responsible for responding to multiple agency questionnaires. In those cases we ask that you pay particular attention to the following scheduled questionnaire distribution dates in order to coordinate your specific response activities
STARR Training & Questionnaire Distribution Schedule CFOs are scheduled to receive questionnaires:
Responding to STARR Questionnaires Video Please note: The STARR Tool is a SaaS (Software as a Service) Solution. The video you are about to review was produced by our vendor CAI representing their tool “AMI”. Therefore during the video you may hear the term AMI being used throughout.
IT Agency Spend - CFO Your assessment for the State Technology Annual Report Registry (STARR) has been submitted. You may now close this browser window.
IT Agency Spend Data • IT Spend no longer tied to PeopleSoft Classes (e.g. 304-Computer Charges) • FY12 ITGR spend data was not converted • IT Spend data reflects all Funding sources (Fed, State, Other) • FY13 Costs collected by*: • Infrastructure • Network • Applications • Projects * All cost categories include an “Other”, if detail is unknown • FY13 Infrastructure & Network costs for GETS agencies are prepopulated in STARR
IT Agency Spend Data • IT FTEs and Contractor counts are prepopulated • CIO IT Spend questionnaire completion immediately triggers a validation questionnaire to the Agency CFO once the “I certify” button is pushed Please Note: The CIO must have completed the IT Spend questionnaire and clicked on the “I’m Finished” button before the process is completed
Sample IT Agency Spend – CFO ApprovalEmail Notice 1. State Technology Annual Report Registry (STARR) 2. Questionnaire Type 3. Your Agency Name 4. Questionnaire Type:“IT Agency Spend – CFO Approval” Click on Link to launch your specific questionnaire 5. Expiration date of questionnaire
IT Spend - Projects You may filter your summary list byidentifying and selecting your filter criteria To edit an existing project click the FY Clicking on the “Projects” tab will display existing projects or new projects can be added by clicking on “add projects” button
IT Spend - Projects You can edit the project field information if applicable and save your responses by Clicking on the “Save” button All fields having an “*” are considered mandatory fields To mark a project complete, change the “Expected end date (mm/yy)” field
Sample IT Agency Spend – CFO Approval Questionnaire opens viewing the Profile tab Help Text is stored within the “Attachments” tab Click “Edit” button to update the IT Spend information if required
Sample IT Agency Spend – CFO Approval Clicking on the “Attachments” tab brings you to the Attachments screen , where you will be able to viewattachments if any. In this example there are no attachments
Sample IT Agency Spend – CFO Approval Validate/Update all Agency IT Spend information fields as appropriate (Please ensure whole $dollars are entered) NOTE Do NOT select “Yes” for “I Certify” until Projects and IT Spend data are correct Click “Save” whencomplete or “Cancel”to exit without saving updates
Sample IT Agency Spend – CFO Approval Please Note: After updating the "I certify” question, click on the “I’m Finished!” button to complete the questionnaire. Once you validate/update all data fields, select the “I Certify” question. This is a mandatory field “*” I as CFO, certify data is Accurate and Complete
Sample IT Agency Spend - CFO Your assessment for the State Technology Annual Report Registry (STARR) has been submitted. You may now close this browser window.
STARR Dashboards The agency data reflected on the dashboard views are driven by the questionnaire responses. Dashboard Types: • Dials • Graphs • Charts
IT Security Dashboard IT Security Dashboard report Agency: • Security Awareness Training: • Security Awareness Training for agency staff (Staff and Contractors) • Record keeping for Security Awareness Training • Security Governance: • Confirmation of a formal documented security program as required by Enterprise Information Security Infrastructure Standard (SS-08-005.01) • Agency's information security governance process
Sample Business Continuity Dashboard Business Continuity Dashboard reflects the Agency’s: Q1: established guidelines on how emergency situations should be handled by the agency and it’s personnel Q3: documented processes that continue it’s core mission capabilities Q5: identification of key personnel essential to support critical business processes
Application Inventory Dashboard The Application Inventory Graph compiles a summary view of the Agency’s Application Inventory Data segmented by: • Application Spend vs. Budgeted Amount • Application Inventory • Contractor Labor Costs • Employee Labor Costs • Full Time Equivalent (FTE) Information • Contractor • Employee
IT Agency Spend Dashboard The IT Agency Spend Graph compiles a summary view of IT Agency Spend segmented out by Cost Categories • Total Infrastructure Costs • Total Network Costs • Total Application Costs • Total Project Costs (Fiscal Year Spend)
Sample SRS Maturity Dashboard The SRS Maturity Dashboard represent cumulative operational responses from Business Owners and CIOs input related to the current state of their agency; data, systems and IT security. The SRS Maturity dials represented on the following page identify: • Secure • Reliable • Sustainable • Overall SRS Average
Helpful Tips: • The STARR tool supports the following Browsers. • Internet Explorer - 7 • Internet Explorer - 8 and 9 (Preference) • Internet Explorer – 10 (works only in IE9 compatibility mode, by clicking F12 and choosing IE9) • Firefox - 11 and higher • Safari - 5 and higher • Chrome - most recent production version
Helpful Tips: • Prior to receiving your questionnaire, you will be notified at least a week in advance. If you do not receive the questionnaire within that week; please check your spam file • Make sure you complete your questionnaire prior to the expiration date • Contact your Agency Super User to request a reissue of your questionnaire • Make sure your responses are saved prior to leaving your computer for an extended length of time; In a time-out scenario, your responses will not be saved
Helpful Tips: • Forwarding Questionnaires: • You have the ability to forward a questionnaire to another responsible party prior to your final submission; once a questionnaire is completed (submitted) that questionnaire cannot be re-launched • If a questionnaire is forwarded to another party, your identity (original questionnaire recipient) remains linked to the questionnaire • If a questionnaire has expired, you will not be able to launch the questionnaire; you will need to contact your Agency Super User to request a reissue of the questionnaire
Helpful Tips: • Viewing Questionnaires: • If you have trouble seeing questionnaire wording. You can click on the magnifying glass in the lower right hand corner of the screen to increase or decrease the screen display • Remember to scroll to see the entire screen display • The following link will direct you to the presentation posted on the GTA website on July 19, 2013 • http://gta.georgia.gov/egap/state-annual-report-register-starr
When to contact your Agency Super User • Reissue of Expired Questionnaires • Resubmit of Questionnaire Attachments • Request Copy of Agency Reports
GTA Contact Information STARR Admin Support (Tier 1): Tometrice Strickland - (404) 463-8474 ITReports@gta.ga.gov STARR Admin Support (Tier 2): Hank Oelze - Hank.Oelze@gta.ga.gov STARR Training: Louis Hampton - Louis.Hampton@gta.ga.gov STARR Business Owner: Teresa Reilly – Teresa.Reilly@gta.ga.gov