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Introduction codimatech

Introduction www.codimatech.com. Founded in 2003 In house product development team Complete solution for Infrastructure Inventory and VoIP Management Only fully automated and fully integrated end-to-end solution with direct mapping in Microsoft® Office Visio® .

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Introduction codimatech

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  1. Introduction www.codimatech.com

  2. Founded in 2003 In house product development team Complete solution for Infrastructure Inventory and VoIP Management Only fully automated and fully integrated end-to-end solution with direct mapping in Microsoft® Office Visio® Cisco endorses the use of Codima Toolboxes by its channel partners for the Installed Base Lifecycle Management (IBLM) Initiative Partners can gain excellent visibility into their customer networks and find new opportunities as part of the Assessment Incentive Program (AIP) Avaya Compliant Key solution provider to Microsoft® Visio® Toolbox Codima To Date Partnerships • Contact • www.codimatech.com

  3. Toolboxes and Tools

  4. About IT Inventory & Mapping Toolbox The next range of slides will cover applications delivered by the highlighted tools:- Other toolboxes that contain highlighted tools

  5. Deployment and Configuration Information when using IT Inventory & Mapping toolbox • DEPLOYMENT INFORMATION – listed tools • Single platform, Mapping process does not use proprietary Agents • Connect to a free port on a switch to undertake network discovery • Configure Discovery Engine • Interrogates existing agents on the network to gather asset and topology information. • Discovery process can use multiple protocols including SNMP, WMI, NetBIOS, SIP, • CDP (Cisco), Nortel DP, Alcatel DP, LLDP, ICMP, rDNS • 3. OPTIONAL ACTION FOR TOOLBOX • Connect to a mirror port or a tap, to enable passively analysis - Packet decoding/protocol analysis • IT Inventory & Mapping Toolbox

  6. What does the IT Inventory & Mapping Toolbox deliver? APPLICATION EXAMPLES This toolbox provide key information for network support, network design, network planning and operations efficiency • Providing you with information to help you learn about the Network Infrastructure • Obtaining accurate/up to date topology drawings to enable you to establish what infrastructure devices are available and how they are connected – this is essential for network support, network design, network planning and operations efficiency. • Obtaining a network inventory, that includes:- • Installed software lists – you can check for illegal software installations and work out if you have sufficient software licenses. • Serial numbers for components of modular devices (chassis, backplanes, containers, power supplies, fans, sensors, modules, ports, stacks, cpus etc) and non modular devices. • Information on whether or not a component in a modular device can be replaced. • Ensuring that you are aware of changes such as devices joining or leaving the network - applies to changes between discovery runs. Visio Views – showing Network Topology Installed software list Discovery History – lists devices joining/leaving network Chassis Asset Report – provides serial numbers for chassis, backplane, container, power supply, fan, sensor, module, port, stack. Cpu - Advises if component is replaceable

  7. Ensuring that key network information is accessible • For example by storing Network Topology drawings and inventory reports as web pages you can make key information available to a wider audience. Web page - Network Topology drawing Web page – Asset Report

  8. In a VoIP Environment - This toolbox allows you to address important issues associated with planning a VoIP phone deployment (Note: These facilities are also included in the VoIP Readiness Toolbox) • Providing you with information to help you learn about the Network Infrastructure and the currently available resources. • Obtaining accurate/up to date topology drawings to enable you to establish what infrastructure devices are available and how they are connected. • Highlighting for example the devices in the path the VoIP traffic will traverse (Path Selector facility). • Showing Network connection capacity. • Establishing if there are sufficient free ports in the required locations etc. • Providing you with information on the Network capabilities, enabling you to check if the Routers/Switches can support VoIP from aQoS Engineering point of view. • Obtaining an accurate/up to date Asset inventory of Routers and Switches lets you check if the network is capable of handing the user requirements • The Network needs to be able to deal with L2 packet tagging mechanisms and network architecture infrastructure to expedite the VoIP packet forwarding and delivery. • Bandwidth can not be guaranteed to be available for Voice unless QoS engineering is used to restrict delay and minimize VoIP packet loss. Topology drawing Path Selector display Right click access to Asset information Asset Reports

  9. This toolbox saves you money • Enabling you to make the best use of your Switches/Routers • Establishing if your Switches/Routers are being fully used, or if you have spare capacity • Enabling you to reduce your costs by using automated procedures to provide Network awareness • For example, scheduling discovery runs, automatically producing Topology drawings and network inventory reports, automatically storing the reports and topology drawings on your web server. Web page - Network Topology drawing Web page – Asset Report

  10. This Toolbox enables you to undertake Multi-Site Scheduling from a central point • MSPs can make this a chargeable service • NOCs can provide Topology drawings and Asset Reports for various parts of their global\enterprise networks.

  11. About IT Engineer Toolbox The next range of slides will cover applications delivered by the highlighted tools:- Other toolboxes that contain highlighted tools

  12. Deployment and Integration Information when using the IT Engineer Toolbox • DEPLOYMENT INFORMATION – listed tools • Connect to a free port on a switch - Uses SNMP and ICMP Pings • OPTIONAL ACTION FOR TOOLBOX • Connect to a mirror port or a tap, to enable passively analysis - Packet decoding/protocol analysis INTEGRATED TOOL INFORMATION Information on available SNMP support is obtained from the network discovery and used to create an SNMP polling policy that suits the network. Operates with a controlled, focused polling Policy that gathers only the information needed to isolate Hot Spots/ Bottlenecks on the network.

  13. Providing an easy to deploy SNMP Management System. A system that automatically sets up a focused, network specific polling policy Automatically identifying Hot spots/Bottlenecks on the network as a whole Maintaining a Historical analysis of the hot spot traffic Providing Reporting facilities covering port and device specific hot spots Automatic production of daily, weekly, monthly Word Reports Instant HTML Reportscovering History Charts and Report pages Automatically notifying you when alarm thresholds are breached for the hot spot traffic Providing:- Facilities to issue SNMP Traps Facilities to issue alarm notification emails and SMS text messages Supplying device information and direct access to internet tools such as Telnet and Trace Route as well as access to the SNMP MIB Browser. What does the IT Engineer Toolbox deliver? APPLICATION EXAMPLES The Bottleneck Analysis tool(operating with the Mapping and Visualization in Visio Tools) enables you to find Bottlenecks/Hot Spots – It focuses on the key infrastructure devices History Chart – HTML Report Topology drawing – displaying real time hot spots Reports Manager – Word Reports Alarm facility Device Console

  14. Providing a path analysis – showing Hot spots/ bottlenecks in the path used by the Traffic For example VoIP traffic The Path Analysis tool enables you to find Bottlenecks/Hot Spots on selected Paths Topology drawing Device Console Path Analyzer History Chart

  15. Automatically providing visual notification when key network devices stop working Logging alarms and providing:- Facilities to issue SNMP Traps Facilities to issue alarm notification emails and SMS text messages Enabling the Pinging process to be set up quickly on key devices The discovery database can be used to automatically supply IP addresses for key devices Showing failure patterns and root causes (failed path components) Displaying real time Echo fail status directly into the Visio drawings covering the network topology. Enabling you to establish if a problem is new or long standing Showing ping results and response times historically Providing Reporting facilities covering Pinger response times, jitter, reply and failure information Automatic production of daily, weekly, monthly Word Reports Instant HTML Reportscovering History Charts and Report pages The IP Pinging tool enables you to identifying when and why devices stop working Can be targeted at any network device Pinger Manager Topology drawing Average, Minimum and Maximum response times Reports Manager – Word Reports Response time SLA

  16. Checking the quality and quantity of SNMP information being delivered to make the analysis The SNMP Monitoring tool provides facilities to check delivery of SNMP information – A key issue to address when using SNMP based management system Provides overview of SNMP polling results SNMP Poll Manager Creates an SNMP Poll list based on information obtained from the network discovery. Controls and tracks SNMP Response Quality. SNMP is used to gather the information needed to isolate/track bottlenecks

  17. Providing Reporting facilities covering SNMP and ICMP Traffic patterns Automatic production of daily, weekly, monthly Word Reports Instant HTML Reports covering History Charts and Report pages. Covered in more detail in the Reports Manager Applications Document. The Reports Manager tool enables you to provide trend reports Facilities accessible via the autoMonitor and autoPinger tree branch/Tab Reports Manager – Word Reports

  18. About VoIP Readiness Toolbox The next range of slides will cover applications delivered by the highlighted tool:- Other toolboxes that contain highlighted tools

  19. Deployment and Integration Information when using VoIP Readiness Toolbox DEPLOYMENT INFORMATION – VoIP Pre Deployment Assessment tool Connect to a free port on a switch Can be deployed on all types of VoIP Network (RTP/RTCP) OPTIONAL ACTION FOR TOOLBOX Connect to a mirror port or a tap, to enable passively analysis - Packet decoding/protocol analysis INTEGRATED TOOL INFORMATION – CODIMA TOOLBOX ALL IN ONE Using the SNMP Monitoring and Bottleneck analysis tools you can continue to monitor the network to isolate any hot spots while you are stress testing the Network using the VoIP Pre Deployment Assessment tool

  20. What does the VoIP Readiness toolbox deliver? APPLICATION EXAMPLES The VoIP specific Applications for the Mapping and Visualization in Visio tool (described earlier in the presentation) PLUS The VoIP Pre Deployment Assement tool enables you to stress test the network to see if it can handle the planned phone deployment and more • Finding the limits for acceptable QoS • Establishing the acceptable phone limit for the sector of the network under test* – for voice traffic the user has to have an acceptable QoS • Checking for any unacceptable deterioration as the Phone loading levels are gradually increased • *Sectors are the locations on the network where you plan to site phones. • Giving you the information you need to ensure you do not exceed the carrying capacity of links and starve data traffic • Applying its checks to Full Duplex operation • Monitoring the QoS upstream and downstream. • Running tests in parallel to save time and money • Testing multiple paths at the same time • Using different test patterns • Testing can be applied to two different Codec at the same time, this allows the effect of different packet sizes associated with different Codec to be examined in a single test • Testing can be applied to two different Diff Serv values at the same time, this allows for VoIP and non VoIP loading to be sent at the same time.

  21. Deployment examples - covers the two ways to deploy the VoIP Readiness Toolbox on a customer site REFERENCE INFORMATION Key : Key : Customer Network Customer Network QoS measured and stress testing run between:- Blaster Managers Example 1 – Peer to Peer - Shows a pair of Blaster Manager/Sink Systems Example 2 – Star Configuration - Shows one Blaster Manager and multiple Sink Systems A A B B A A C Sink Systems Segment 2 Segment 3 A D Segment 2 Segment 1 B C B B C D A B A D Segment 1 Segment 4 Generated Traffic RTP/RTCP For parallel test runs the Blaster Target list will include the IP Addresses of all the Sink PCs • The Blaster Managers and Sink Systems normally operate in pairs, but it is also possible for a Blaster Manager to target multiple Sink Systems to run parallel tests as shown in Example 2. • Licenses • When using these configurations the Blaster Manager on the customer site controls the operations, it shows test results and provides a test report. The Blaster Manager uses a license system • based on phone loading levels. Licenses can be for a specified phone loading level or they can be Pay As You Go, where charges are based on usage. For PAYG, the Blaster Manager needs to • be connected to the Internet at least once a month to report the phone loading counts. • Sink Systems are free and not machine locked, the user interface allows local access to system information only – The user can download and install multiple copies of this free software. • Testing:- • Testing can be applied to two different Codecs at the same time, this allows the effect of different packet sizes associated with different Codec to be examined in a single test • Testing can be applied to two different Diff Serv values at the same time, this allows for VoIP and non VoIP loading to be sent at the same time. • Testing is always full duplex – the Blaster Manager/Sink systems send and receive RTP and RTCP APP frames. • Deployment:- • The Blaster Managers and Sink Systems are placed at the points on the network where the phones are to be deployed. • Remote access :- • You can use standard remote control tools to view and control the Blaster Managers, however for a more secure/integrated solution that will automatically store the test reports • from all the test runs undertaken on multiple customer sites into a central library, you can use a Blaster Remote Manager to control the Blaster Operations simultaneous over • multiple sites – see next slide. B B C D A

  22. Deployment examples - Shows the optional facility to have a Blaster Remote Manager controlling operations over multiple customer networks REFERENCE INFORMATION Key : Key : QoS measured and stress testing run between:- Customer Network Customer Network Blaster Remote Manager F G Example 1 – Peer to Peer - Shows pairs of Blaster Manager/Sink Systems B C Example 2 – Star Configuration - Shows one Blaster Manager and multiple Sink Systems A D E F H Blaster Control dialog F I Segment 2 Segment 3 Blaster Managers Segment 2 Segment 1 Remote Access Location - Test set controlled from outside Enterprise network for example in a NOC or by a Consultant from office/home G H B D F C B F Sink Systems I A • Blaster Remote Manager • - Provides remote access to :- • Set up and control test run • View results and produce report • Retrieve reports • Connection can be set up using • Codima Remote Transaction Protocol • or operated using a VPN connection Segment 1 Segment 4 C E G E D H I For parallel test runs the Blaster Target list will include the IP Addresses of allthe Sink PCs Generated Traffic RTP/RTCP Segment 4 Segment 3 • Licenses when using Blaster Remote Manager • When using this configuration the Blaster Managers and Sink Systems are both free and not machine locked, the user interface allows local access to system information only – The user • can download and install multiple copies of this free software. The Blaster Remote Manager controls the Blaster Manager operations, shows test results and provides individual test reports • for every test run undertaken by the individual Blaster Managers during a calendar month. • The Blaster Remote Manager is licensed, it operates on a Pay As You Go basis, it should be connected to the Internet at least once a month to provide the total phone loading counts for all • the Blaster Managers under its control • Testing:- • Testing can be applied to two different Codecs at the same time, this allows the effect of different packet sizes associated with different Codec to be examined in a single test • Testing can be applied to two different Diff Serv values at the same time, this allows for VoIP and non VoIP loading to be sent at the same time. • Testing is always full duplex – the Blaster Manager/Sink systems send and receive RTP and RTCP APP frames. • Deployment:- • The Blaster Managers and Sink Systems are placed at the points on the network where the phones are to be deployed. B D F C E G H I

  23. What does the VoIP Pre Deployment assessment tool deliver? • It provides a 7 day report that will either :- • Confirm that your network can handle the planned phone loading • OR • Highlight the level of phone loading where the QoS becomes unacceptable Excerpt from Summary Report - % Frame Loss : Upstream and Downstream Excerpt from Friday Report - MOS SLA : Upstream • The report highlights the limits hour by hour • The report can be used to help justify the extra expenditure needed to implement the planned phone deployment :- • You may need to deal with situations • where the danger point is below the user • requirement, this can potentially involve :- • Increasing bandwidth • to get an acceptable QoS and maintain • required resources for data traffic • Using QoS Engineering • to restrict delay and minimize • VoIP packet loss. • Investing in infrastructure Excerpt from Summary Report - SLA for Frame Loss : Upstream and Downstream Excerpt from Friday Report - MOS SLA : Downstream

  24. About VoIP Monitoring & Troubleshooting Toolbox The next range of slides will cover applications delivered by the highlighted tools:- Other toolboxes that contain highlighted tools

  25. Deployment and Integration for VoIP Monitoring & Troubleshooting Toolbox, when using the VoIP Simulation tool The VoIP Simulation tool enables you to measure the QoS over network paths (All types of VoIP Network) DEPLOYMENT INFORMATION - VoIP Simulation tool Operates using a minimum of two PC platforms Platforms connect to a free port on a switch. Can be deployed on all types of VoIP Network (RTP/RTCP) INTEGRATED TOOL INFORMATION – CODIMA TOOLBOX ALL IN ONE Can isolate the cause of unacceptable QoS - Troubleshooting Grid shows QoS patterns for phones, VoIP Simulation tool can then be used to provide 24/7 QoS reports for paths on the network, and the SNMP information obtained using the Bottleneck Analysis/Path Analysis tools can be used to isolate the problem further, for example identify over loaded ports and check memory for Process Switched Routers. The Automated Correlation Engine provides a means of automatically correlating the QoS statistics with the information obtained from SNMP monitoring.

  26. What does the VoIP Monitoring & Troubleshooting Toolbox deliver when using the VoIP Simulation tool? APPLICATION EXAMPLES The VoIP Simulation tool enables you to measure the QoS over network paths (All types of VoIP Network) • Identifying what the actual QoS is between different points on the network • Tracking the QoS continually, to allow for time specific variations in the network traffic • Over the course of a day/a week/a month • Measuring the impact on QoS when using different Codecs and priority settings • Providing the information you need to ensure you are using the most suitable Codecs for your network - to achieve an acceptable QoS (Bandwidth v resilience to packet loss and minimum QoS level) • Measuring QoS for both the upstream and downstream paths (Full Duplex)

  27. Deployment - PC requirements REFERENCE INFORMATION Deployment when targeting Simulators at multiple locations Key : To monitor QoS for all the paths on the network, parallel Simulations can be targeted at multiple locations. The Simulator Manager list will include IP addresses of allthe Sink PCs Segment 1 = Router/Switch A Key : Traffic flow and simulation path Segment 4 RTP = RTCP APP = D Segment 2 Simulators Number controlled by license To see the effect of varying Codec and Priority, parallel Simulations can be targeted at a single location. The Simulator Manager list will have entries that target the same IP address B Key : Simulator components Simulator Host PC A Segment 1 Sink PC The Sink PC is placed on the far side of the Network. QoS measurements monitored on the Simulator Host PC ( ) will apply to RTP calls made to and from this location. A Segment 2 QoS measured:- A <-> B B C A A <-> C Segment 3 A <-> D Deployment when targeting multiple Simulators at a one location • Notes: • A Simulator is a user defined configuration covering the traffic to be simulated • A Simulator Host systems license controls the number of Simulators that can be added to the Simulator Manager list. • Multiple Simulators can be configured to use the same Sink PC as a destination– each with a different Codec, this allows the QoS measurement to be • applied to the different packet sizes associated with different Codecs. • Multiple Simulators can be configured to use the same Sink PC as a destination – each with a different Diffserv value, this allows the QoS measurement to be • applied for example to VoIP and non VoIP traffic. • Sink Systems are free and not machine locked • Simulation is always full duplex - the RTP and RTCP APP frames are sent in both directions.

  28. Providing Reporting facilities covering trend patterns for QoS achieved on the Simulation paths Automatic production of daily, weekly, monthly Word Reports Instant HTML Reports covering History Charts and Report pages. Covered in more detail in the Reports Manager Applications Document. The Reports Manager tool enables you to provide trend reports Facilities accessible via the autoVoIP Simulator tree branch/Tab APPLICATION EXAMPLE Reports Manager – Word Reports

  29. Deployment and Integration for VoIP Monitoring & Troubleshooting toolbox, when using the VoIP Monitoring and VoIP Troubleshooting tools The VoIP Monitoring and VoIP Troubleshooting tools enable you to undertake real time monitoring and troubleshooting of SIP/Cisco Skinny network DEPLOYMENT INFORMATION - VoIP Monitoring and VoIP Troubleshooting tools Needs to monitor the traffic flow, will required connection to the network using a Tap or a suitably configured Mirror Port • INTEGRATED TOOL INFORMATION – CODIMA TOOLBOX ALL IN ONE • VoIP Monitoring and Troubleshooting tools can show if VoIP Registrations fail, if calls are taking a long time to • set up, if calls can not get though (error codes provided). User can then use other tools such as bottleneck • analysis to check out CPU/Memory on the Registration Server and Pinger tool to check if there are any problems • effecting the route. • Real time Phone status information can be directly displayed in Visio drawings • More devices are identified as Phones in the Visio drawings and asset reports • For example in a SIP environment, the Toolbox will identify phone IP addresses by passively monitoring • SIP/Cisco Skinny Traffic. This information is passed to the discovery database and used when producing • Visio drawings and asset reports • This provides 3 methods of identifying SIP Phones:- • Passive analysis – monitoring frames • Response to SNMP Requests during the discovery processes associated with the Mapping tool • Response to SIP Query during the discovery processes associated with the Mapping tool

  30. Monitoring Server Response times Tracking them Historically Running an Expert Analysis, using ACE to check if response time is being adversely effected by the number of registered phones or by other network activities. Finding problem phones and undertake Error Analysis Establishing:- If only one phone is effected If multiple phones are effected What these phones have in common e.g., same manufacturer, same software level Identifying:- If Error reports are intermittent or persistent If the problem is current - effecting the user now. How serious the reports are by establishing when they occur. Error reports at REGISTRATION and INVITE stages for example are going to be more business critical that those that occur during the CANCEL stage What does the VoIP Monitoring & Troubleshooting toolbox deliver when using the VoIP Monitoring and VoIP Troubleshooting Tools? The VoIP Monitoring and VoIP Troubleshooting tools enable you to undertake real time monitoring and troubleshooting of SIP/Cisco Skinny network APPLICATION EXAMPLES VoIP Server Analysis - Server Access and Performance Report History Chart Automated Correlation Engine Trouble Shooting Error Analysis Phone Software Analysis SIP only SIP only

  31. Monitoring QoS Globally and for user defined Phone Groups Showing Codec distribution Globally and for user defined Phone Groups Monitoring Call Loading Globally and for user defined Phone Groups Viewing Phone Status for user defined Phone Groups Global QoS - applies to information obtained from either RTP or RTCP User defined phone groups are based on a IP/URI address ranges. So analysis could also be applied to a Gateways IP address for example. What does the VoIP Monitoring & Troubleshooting toolbox deliver when using the VoIP Monitoring and VoIP Troubleshooting Tools? The VoIP Monitoring and VoIP Troubleshooting tools enable you to undertake real time monitoring and troubleshooting of SIP/Cisco Skinny network APPLICATION EXAMPLES Phone Groups Manager SIP only

  32. Monitoring call set up and clearance– using the real time Call Analyzer to show the dialogs involved in setting up, clearing calls and error reporting. Maintaining an on-line Call log and using it to access Call Analyzer to view the dialogs associated with setting up/clearing calls and error reporting Trouble Shooting Dashboard Call Analyzer Cisco – Skinny Example Call Log plus link to Call Analyzer SIP Example • The SQL Call Logging Add on provides Long term logging of this Call information to an SQL Database, the user can :- • View the Call information – e.g., from/to, duration, success of call, response time etc • Establish what the QoS was • View the dialogs using Call Analyzer • SQL language knowledge is not required to use this facility • The call logs from multiple systems can be sent to the same SQL server to aggregate calls from multiple sites • The SQL server can be local or remote to the Toolbox platform logging the calls

  33. Providing Service Assurance Monitoring – measuring QoS for the phones. Monitoring Jitter, Lost Frames and Delay, and see the automatic calculation of R and MOS values Running an Expert Analysis using ACE, to check if deterioration can be cross referenced with other network activities such as an increase in traffic or too much jitter. Checking the traffic patterns for the sector of the network being monitored, Showing priority breakdown and frame size distribution Establishing if the Voice VLAN has any non VoIP traffic on it, and if so how much Automated Correlation Engine Troubleshooting dashboard – Filtered to show phones with LOW QoS History Chart Traffic Police dashboard History Chart

  34. Providing in depth analysis of frame files (Trace files) using the Frame Flow Analyzer, the RTP Analyzer and Call Playback facilities The files should contain network traffic covering normal operation and problem situations. The file contents for example could be evidence gathered to assist in resolving QoS or Signalling problems on remote sites SIP, RTP and RTCP should be included in the trace file. Frame file format = Codima - .frm Wireshark - .pcap Frame Flow Analyzer will :- Breakdown all the phone dialogs in the frame file Breakdown each dialog to cover the outgoing and incoming flows. Breakdown each flow to provide access to the Signalling, Media and Reporting components The Frame Flow Analysis tool enables you to undertake off line analysis of frame files (Trace files) APPLICATION EXAMPLES • Frame Flow Analyzer • with access to:- • Call Playback • RTP Analyzer • Re-filter : SIP/RTCP • Frames

  35. RTP Analyzer will review the Media part of Flow and provide patterns :- Showing how often frame drops occur Showing how many frames are dropped Showing how often sequence errors occur Showing how many sequence errors occur Call Playback Replaying the Media (RTP frames) via a Media player RTP Analyzer Call Playback Add on Call Replay access is blocked to users who do not have a License allowing Call Playback. A disclaimer is also provided:-

  36. Providing Reporting facilities covering VoIP Server trend patterns Automatic production of daily, weekly, monthly Word Reports Instant HTML Reports covering History Charts and Report pages. Providing Reporting facilities covering Call Analysis (Applies calls associated with user defined Phone Groups) Automatic production of daily, weekly, monthly Word Reports Instant HTML Reports covering History Charts and Report pages. Covered in more detail in the Reports Manager Applications Document. The Reports Manager tool enables you to provide trend reports Facilities accessible via the autoVoIP tree branch/Tab APPLICATION EXAMPLE Reports Manager – Word Reports

  37. Other Tools (common to all Toolboxes) The next range of slides will cover applications delivered by the highlighted tools:-

  38. Deployment and Integration Information DEPLOYMENT INFORMATION To undertake protocol analysis and passive analysis, Toolbox needs to monitor the traffic flow - will require connection to the network using a Tap or a suitably configured Mirror Port. For active operations, such as Remote Management or gathering information for the Reports Manager using SNMP, Toolbox requires connection to a free switch port. INTEGRATED TOOL INFORMATION The Bottleneck analysis tool can find the bottleneck e.g., an overloaded interface. You can then configured a mirror port on the Switch and use the Passive Analysis tool to see the traffic on that interface. The Reports Manager tool will also show you who the top talkers are.

  39. Undertaking protocol analysis – providing:- A Real time decode with field specific help A Protocol Expert System – Expert analysis of capture frames and pre-saved frame files Extensive post and pre capture filtering capabilities What does the Protocol analysis tool deliver? APPLICATION EXAMPLES This tool enables you to view and decode frames Protocol Expert System Protocol Analysis autoFilters

  40. What does the Passive analysis tool deliver? APPLICATION EXAMPLES This tool enables you to undertake real time monitoring and troubleshooting of Infrastructure Networks at Segment level • Providing real time visual view of traffic patterns for Segment Multiple Live Traffic Views - shows a range of real time traffic patterns

  41. This tool enables you to undertake real time monitoring and troubleshooting of Infrastructure Networks at Node Level • Providing Real time visual view of traffic patterns for Nodes selected in the Segment Map Live Traffic Views – Shows traffic patterns for different Nodes selected in the Segment Map

  42. REFERENCE INFORMATION • Top Tabs - used to select required Live View :- • Frames -  Live view covering Frame count statistics • Bit Rate -  Live view covering Bit Rate statistics • Protocols -  Live view covering Protocols statistics • Priorities -  Live view covering Frame Priority statistics • Frame Size -  Live view covering Frame size statistics • ICMP -  Live view covering ICMP statistics • Bottom Tabs - used to select traffic direction when Live View applies to a node selected in the Segment Map • Sent - Live view covers traffic sent by selected Node • Receive - Live view covers traffic received by selected Node

  43. Live Traffic Views – Shows SEND and RECEIVE traffic patterns for a Node selected in the Segment Map

  44. What does the Reports Manager tool deliver? Facilities accessible via the Reports Manager tree branch APPLICATION EXAMPLES You can use the Reports Manager to answer the following questions – and more • Traffic pattern questions • Who is using the most bandwidth? • Who is using the largest/smallest frames? • Which Protocols are using the most bandwidth? • Who is sending ICMP? • Who is using SNMP? • Who is browsing the Web the most? • Which Protocols are using the largest/smallest frame sizes? • Which Applications are using the most bandwidth? • What priority ranges are being used on the network? • Which Protocols have the highest priority routing? • Which Nodes have the highest priority routing? • What size of frames are being prioritised? • - VoIP questions • When does my voice Vlan have non voice traffic on it? • How good are my Server response times? • When does my Server/Gateway have problems? • When do I have unacceptable QoS on a VoIP Traffic Path? • - VoIP questions associated with Phone Group - Groups can be all Phones or the user can provide IP/URI address ranges to define the Phone Groups. • What are the Per Codecs Call Counts for Phone Groups? • What is the time based pattern for terminated calls (incoming and outgoing) for phones in the Phone Groups? • What is the time based pattern for the duration of the calls made by the phones in the Phone Groups? • What is the time based pattern for error reports associated with phones in the Phone Groups? • Which phone groups include phones with badly classified traffic that can damage VoIP QoS?-When & how often is this happening? • - Bottleneck analysis questions • Where and when do I have Port Bottlenecks/Hot Spots on my network? • When and where do I have Device bottlenecks/Hot Spots on my network? • Which ports are experiencing Collisions? • Which ports are receiving frames with Bad FCS? • Operational questions • Which devices are failing to respond to Pingers? When are they failing to respond? • Which devices have bad response times? • The Reports Manager is available for all the tools in the Codima toolbox that undertake statistical analysis. • The Analysis is both passive and active (subject to the information required). • The range of reports provided will be toolbox specific.

  45. Answers to questions are provided in The Reports Manager - Applications Document

  46. The Remote Manager tool enables you control and view Toolboxes remotely OPTION 1 - REMOTE MANAGER INCLUDED IN TOOLBOX All Toolboxes include Remote Manager tool. • Providing a secure remote access method • Providing remote viewing of all the Toolboxes.

  47. The Remote Manager tool enables you control and view Toolboxes remotely OPTION 2 – REMOTE MANAGER IS EXTERNAL TO TOOLBOX User installs Toolbox software on a Host PC – but operates with a special Remote Manager Only license. This blocks local operation of the Toolbox functions, but does allow the system to remotely view other Toolboxes using the Codima Remote Transaction Protocol. • Providing a secure remote access method • Providing remote viewing of all the Toolboxes. Deployment Remote Manager - Interface Used to add Configuration for the Toolboxes being managed

  48. REFERENCE INFORMATION Remote Viewing Example autoMonitor tree branch - remote viewing provides access to :- • SNMP Poll Manager • to stop and start polling • to view polling status, • Link Hots Spots and associated statistics view and History Charts SNMP Poll Manager Link Hot Spots History Charts – providing access to Global Alarm System Statistics View Notes :- The Remote Manager provides facilities to VIEW the functions available via the autoMonitor tree branch. The Remote Manager can not be used to set or change the SNMP Polling Policy, that task can only be done using the Toolbox locally as part of its set up process.

  49. REFERENCE INFORMATION Reports Manager Pinger Manager autoPinger tree branch - remote viewing provides access to:- • Pinger Manager • Reports Manager Remote Viewing Example Notes :- The Remote Manager provides facilities to VIEW the functions accessible via the autoPinger tree branch. The Remote Manager can not be used to set or change the Pinger Policy, that task can only be done using the Toolbox locally as part of its set up process.

  50. Undertaking Distributed Analysis using Probes. Providing access to same level of analysis for remote sites – extending the domain being monitored The Remote Manager tool enables you extend the domain being monitored using Passive Analysis tool

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