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Training days presentation. Youko Hamming – Responsible for Front End IPCC WE. Why is IPCC organizing training days?. IPCC has decided to organize training days during the year for all affiliates Because:
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Training days presentation Youko Hamming – Responsible for Front End IPCC WE
Why is IPCC organizing training days? • IPCC has decided to organize training days during the year for all affiliates Because: • Many training demands are received during the year (they were usually treated case by case) • IPCC keeps improving tools to deliver the best services but needs to keep clients updated • IPCC wants to increase training quality by setting up a new organization (one place, one responsible, same level of training for all countries, save training data…)
What are training days? • 4 sessions fixed: • June (5th to 8th) • September • November • February • Each session runs on a whole week. • 4 main topics suggested by IPCC. • Practical exercises and best practices • Dates and training courses will be customized according to the feedbacks given by affiliates participating to the session -> Mailing for an online registration will be sent before each session
Who can participate? • All users • contributors • agencies • To participate: -> Just need to register online (to be available soon) • Responsible for trainings information, organization (main contact): Youko Hamming • Supervisor: Garrett Dalton • Trainers: Youko Hamming & for specific courses PMs
Why should your teams participate? • To save time spent on operational work when using the platform. • To make operational work easy and not stressing resulting in a better transmission of knowledge. • To increase theirawareness of these powerful tools (usually use only half of their possibilities) • To build stronger connections between your teams and IPCC (customer support, web consultant…) • To promote IPCC tools (chosen and validated by web experts) • Occasion for your teams to come and visit us in Paris
Why wouldn’t your teams participate? • Costs to much, no budget-> See with Garrett • No time, work overload-> Customized planning, saving time on long term • Don’t have anyone responsible for web activities-> Occasion to train someone • Teams are already trained and efficient.-> Possibility of doing advanced courses, tips and tricks
Details on agenda • Managing your website – course content overview • ATG- Page creation- Gear instance creation and configuration- Page set-up • Documentum- Article creation, with images, attached files, links- Content publication- Other type of content • ATG / Documentum- Exercices • Creating value – course content overview • Interactive web features- Send this article- My articles- Recommand this website- Material request- Polls • Value-added services- Image library- Meeting alert- News ticker- RSS feeds- Full text publication feeds- Newsletter registration IPCC Website: http://ipcc.roche.com/portal/eipf/cc/ccportal/intranet/training_program
Details on agenda • Creating traffic – course content overview • Managing email campaigns- Campaign commander basic training- Reflex campaigns • SEO and Pay-per-click- Best practices- Limitations- Case studies • Knowing your audience – course content overview • Web statistics- Omniture basic training- Statistics interpretations & Case studies • E-survey- Conducting a survey- Best practices- Case studies IPCC Website: http://ipcc.roche.com/portal/eipf/cc/ccportal/intranet/training_program