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PPt on the Methods of Managing Quality in Health and Care Services

This presentation from Global Assignment Help has discussed about Health and Care sectors as well as the factors responsible to make an organization better place to work and to manage its quality.

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PPt on the Methods of Managing Quality in Health and Care Services

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  1. Take help from Global Assignment help and boost your writing skills for Management Assignments Managing Quality

  2. Methods for evaluating the quality of health and care service It is essential for Local authority facilities to evaluate the quality of health and care services in order to identify loopholes present in the service quality. For evaluating the quality of health and care services, there are following methods that can be considered by the management of organization. These methods are mentioned below as:

  3. Take help from Global Assignment help and boost your writing skills for Management Assignments Managing Quality

  4. Continued…. Quality audit It includes the process that is used to monitor the quality of systems, policies and methods in the organization. Monitoring of all the above elements is conducted by the auditor and quality team of organization for the purpose of evaluating the problems and issues available in the quality of health and care services. In this process, standards of ISO 9000 are considered that include various rules, tools and regulations.

  5. Continued…. Feedback It is also one of the effective methods that can be used to evaluate the quality of services in health and social care. According to this method, manager of the organization needs to take feedback from their service users and service workers regarding the quality of services. By taking feedback, management will be able to ensure about the loopholes available at their workplace.

  6. Take help from Global Assignment help and boost your writing skills for Management Assignments Managing Quality

  7. Continued…. Total quality management ( TQM) Total quality management is a type of management system that helps organization to improve its quality of services by focusing on continuous improvement. It also focuses to communicate with all the staff members and service users in order to ensure about the errors that are existing in the quality of services in health and social care.

  8. Continued…. SERVQUAL It is one of the most effective tools of quality management that consists of five factors including reliability, tangibles, assurance, responsiveness and empathy. Considering these all factors will be helpful for Local Authority Facility to perform its quality management practices in an effective manner. Description of these factors are as follows:

  9. SERVQUAL

  10. SERVQUAL

  11. Take help from Global Assignment help and boost your writing skills for Management Assignments Managing Quality

  12. Impact of involving service users in the evaluation process in the respect of service quality

  13. Continuous….

  14. References

  15. Take help from Global Assignment help and boost your writing skills for Management Assignments Managing Quality

  16. THANK YOU

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