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Static travel information towards Seamless Journeys Gerard Zijlema Province of Gelderland

Static travel information towards Seamless Journeys Gerard Zijlema Province of Gelderland. LiRa-2 Final Conference 15 September 2005. Museum of Science and Industry Manchester, UK. Programme. Introduction Seamless journeys? Before and during the trip

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Static travel information towards Seamless Journeys Gerard Zijlema Province of Gelderland

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  1. Static travel information towards Seamless JourneysGerard ZijlemaProvince of Gelderland LiRa-2 Final Conference 15 September 2005 Museum of Science and Industry Manchester, UK

  2. Programme • Introduction • Seamless journeys? • Before and during the trip • Travel information in train and bus • Travel information at interchanges, busstops LiRa: the International Network of Light Rail Cities

  3. Business Plan Public Transport LiRa: the International Network of Light Rail Cities

  4. UITP: Travel information Strategy The strategy The traveller The information provider 1 12 Managing the actors Knowing your customer Information needs Implementation 2 Towards public Transport awareness 11 An Integrated Travel Information Strategy Financing 3 Before a trip Design and implementation of The back 10 4 8 In the vehicle 7 In case of disruptions 5 At interchanges 9 Choice of media 6 After a trip LiRa: the International Network of Light Rail Cities

  5. Before and during the trip LiRa: the International Network of Light Rail Cities

  6. Phone 0900 - 9292 Month 0900 - 9292 0900 - 1475 • Calls : 350.000 30.000 • Advice : 425.000 25.000 • Mobile : 25% • Actual : 10% • Demand : How to reach destination LiRa: the International Network of Light Rail Cities

  7. Internet: www.9292ov.nl • Ca. 1.3 mio visitors each month • Ca. 1.9 mio travel advice month • Ca. 1000 SMS travel advice + guarding month • Ca. 1000 – 4000 travel messages month LiRa: the International Network of Light Rail Cities

  8. Travel information in train and bus LiRa: the International Network of Light Rail Cities

  9. LiRa: the International Network of Light Rail Cities

  10. LiRa: the International Network of Light Rail Cities

  11. LiRa: the International Network of Light Rail Cities

  12. Travel information At interchanges, busstops LiRa: the International Network of Light Rail Cities

  13. Old situation LiRa: the International Network of Light Rail Cities

  14. Old situation (2) LiRa: the International Network of Light Rail Cities

  15. Old situation (3) LiRa: the International Network of Light Rail Cities

  16. Old situation (4) LiRa: the International Network of Light Rail Cities

  17. New situation • Research • Drawing up a Gelderland Static Travel Information concept • Testing the Gelderland Travel Information concept • Requirements for Travel Information • Implementation of the Requirements for Travel Information LiRa: the International Network of Light Rail Cities

  18. Research • National and International desk research • A strength-weakness analysis of travel information -Before -During -And after the trip LiRa: the International Network of Light Rail Cities

  19. Static Travel Information concept LiRa: the International Network of Light Rail Cities

  20. Static Travel Information concept (2) • The information column with modality, line number and destination • The zone number and boundaries • The (improved) departure times • The route with intermediate stops/place names • The line map • List of destinations near the bus stop (and if possible a local map or map of district or town) • The logo of the transport company on the departure time schedule and/or on the information panel and the express bus logo (red S) • Public transport information and a service number LiRa: the International Network of Light Rail Cities

  21. Static Travel Information concept (3) • The (improved) departure times • The route with intermediate stops/place names • The logo of the transport company on the departure time schedule and/or on the information panel and the express bus logo (red S) LiRa: the International Network of Light Rail Cities

  22. Static Travel Information concept (4) List of destinations near the bus stop (and if possible a local map or map of district or town) LiRa: the International Network of Light Rail Cities

  23. Static Travel Information concept (5) At interchanges LiRa: the International Network of Light Rail Cities

  24. Integrated train and bus information LiRa: the International Network of Light Rail Cities

  25. Integrated train and bus information (2) LiRa: the International Network of Light Rail Cities

  26. Prototypes November 2004 The information column with modality, line number and destination LiRa: the International Network of Light Rail Cities

  27. Busshelter Gelderland 2005 LiRa: the International Network of Light Rail Cities

  28. Bikeshelter Gelderland 2005 LiRa: the International Network of Light Rail Cities

  29. Static Travel information 2005 LiRa: the International Network of Light Rail Cities

  30. UITP - travel information award LiRa: the International Network of Light Rail Cities

  31. Testing • The Gelderland Travel Information concept was tested by a panel of travelers and a cross section from the Public Transport Platform • Their comments and recommendations were noted and further developed by the project group LiRa: the International Network of Light Rail Cities

  32. Spin-off static travel information LiRa: the International Network of Light Rail Cities

  33. Information on pillar Connexxion LiRa: the International Network of Light Rail Cities

  34. Static Travel Information concept LiRa: the International Network of Light Rail Cities

  35. Travel information in public domain Hospitals Library Horeca Tourism Municipal etc. Pilots 2005 LiRa: the International Network of Light Rail Cities

  36. Actions end Juli 2005 • About 600 new bus shelters filled with the new travel information system • About 1000 new pillars with the new travel information system • A complete evaluation of the new travel information concept (customers are very satisfied) • Technical evaluation is ready. A few small improvements are integrated in the out roll of this project. End 2006: 3000 bus shelters with the new system LiRa: the International Network of Light Rail Cities

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