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Objectives. Following this presentation, attendees should be able to:Discuss the requirements for dispensing non-prescription products that are kept behind the pharmacy counterEvaluate technology that allows the pharmacy to comply with current requirements for these products while maintaining the efficiency of dispensing and allowing sufficient time for patient careReview classes of drugs most likely to be considered for behind the counter (BTC) classUnderstand the challenges that may be ass30443
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1. American Society for Automation in Pharmacy The Role of Government and Technology in the Emerging BTC Class
2. Objectives Following this presentation, attendees should be able to:
Discuss the requirements for dispensing non-prescription products that are kept behind the pharmacy counter
Evaluate technology that allows the pharmacy to comply with current requirements for these products while maintaining the efficiency of dispensing and allowing sufficient time for patient care
Review classes of drugs most likely to be considered for behind the counter (BTC) class
Understand the challenges that may be associated with BTC products
3. Over-the-Counter Drugs (OTC) Defined by Durham-Humphrey Amendment
Must be labeled with directions for the layperson that indicate their safe and effective use
Advertising is regulated by FTC
Today we only have two “regulated” classes of drugs, prescription and over-the-counter.
Prescription drugs differ from over-the-counter drugs in a number of ways.
Today we only have two “regulated” classes of drugs, prescription and over-the-counter.
Prescription drugs differ from over-the-counter drugs in a number of ways.
4. Rx Only Drugs/Legend Drugs Durham-Humphrey Amendment
Restricted the sale of Rx drugs (drugs that could not be used without medical supervision) to people with a valid prescription written by a licensed practitioner
Defined as
A drug that because of its toxicity or other harmful effect requires supervision of a licensed medical professional
Is FDA approved
Dispensed only by a licensed practitioner and written by a licensed practitioner
Dispensed only by a licensed practitioner (RPh) and written by a licensed practitioner (MD, DO, PA, NP, OD)
So how do drugs go from being a prescription only product to an over-the-counter product?
Dispensed only by a licensed practitioner (RPh) and written by a licensed practitioner (MD, DO, PA, NP, OD)
So how do drugs go from being a prescription only product to an over-the-counter product?
5. Rx to OTC Switch Process There is a defined process for Rx drugs to be considered for a switch to OTC status
There is a defined process for Rx drugs to be considered for a switch to OTC status
6. Rx to OTC Switch Drug Price Competition and Patent Term Restoration Act
Provides up to 3 additional years of marketing exclusivity for the makers of drugs switched from prescription to over-the-counter status if the FDA has required additional clinical trials deemed essential to evaluate the switch
7. Many Products Have Made theRx to OTC Switch NSAIDs
H2 blockers
Proton pump inhibitors
Non-sedating antihistamines
Topical dermatological agents
Anti-diarrheals
Nicotine replacement therapy
Hair growth products
Weight loss products
8. Rx to OTC Switch Criteria Similar criteria could be used to guide a potential Rx to BTC switchSimilar criteria could be used to guide a potential Rx to BTC switch
9. Status of Drugs Currently Available Behind the Pharmacy Counter Two types of non-prescription products are currently available behind the pharmacy counter
Products containing pseudoephedrine (PSE)
Plan B®
Not a true third class of drugs because not established by regulation Also products containing phenylpropanolamine, and ephedrine, but only PSE is currently on the market in U.S.
Later in the presentation we will discuss the FDA’s consideration of a third class of drugs, but first let’s look at the non-prescription drugs currently kept behind the pharmacy counterAlso products containing phenylpropanolamine, and ephedrine, but only PSE is currently on the market in U.S.
Later in the presentation we will discuss the FDA’s consideration of a third class of drugs, but first let’s look at the non-prescription drugs currently kept behind the pharmacy counter
10. Products Containing Pseudoephedrine (PSE) Combat Methamphetamine Epidemic Act (CMEA)
Intended to limit the amount of pseudoephedrine available to individuals using it to create methamphetamine
Established requirements for selling PSE to consumers
Signed into law on March 9, 2006
11. CMEA Requirements Requires retailers selling PSE to
Store products behind the pharmacy counter or in a locked cabinet
Limit the quantity of PSE sold to an individual consumer
Daily sales not to exceed 3.6 grams
Monthly sales not to exceed 9.0 grams Some states may have stricter regulations on this, but this is what the CMEA requiresSome states may have stricter regulations on this, but this is what the CMEA requires
12. CMEA Requirements Also requires retailers selling PSE to
Keep record of purchases for 2 years
Record purchaser’s name, address, name of product sold, quantity sold, date and time of the sale, and purchaser’s signature
Consumer must show picture identification so that seller can verify that information provided is correct
Submit a self-certification to the Attorney General stating that all employees involved in the sale of PSE have undergone training to ensure they understand these requirements The record keeping requirement in particular has posed some logistical challenges for pharmacies.
Pharmacies are using a variety of methods to comply with the record keeping requirement
How many of you work in pharmacies that use a paper based logbook to record this information?
How many of you work in pharmacies that keep PSE purchase records in pharmacy dispensing software?
How many of you work in pharmacies that use a POS system to keep these records?
Just as there are many methods of capturing this information, the information captured may be in a variety of formats
These types of differences can make it challenging to keep track of PSE purchases among multiple retailers and can make it more difficult for law enforcement to identify and crack down on potential meth cooks
To help alleviate some of these challenges, ASAP has created a standard for recording this information
The record keeping requirement in particular has posed some logistical challenges for pharmacies.
Pharmacies are using a variety of methods to comply with the record keeping requirement
How many of you work in pharmacies that use a paper based logbook to record this information?
How many of you work in pharmacies that keep PSE purchase records in pharmacy dispensing software?
How many of you work in pharmacies that use a POS system to keep these records?
Just as there are many methods of capturing this information, the information captured may be in a variety of formats
These types of differences can make it challenging to keep track of PSE purchases among multiple retailers and can make it more difficult for law enforcement to identify and crack down on potential meth cooks
To help alleviate some of these challenges, ASAP has created a standard for recording this information
13. ASAP Standard Creates uniformity among various electronic PSE-tracking programs
Facilitates sharing of PSE purchase data
Does not dictate what information a PSE-tracking system should collect beyond what the CMEA requires ASAP has developed the PSE-tracking standard as a result of a meeting of law enforcement officials and others in March 2007 that was sponsored by the National Alliance for Model State Drug Laws (NAMSDL), with support from the Office of National Drug Control Policy and the Bureau of Justice Assistance, Office of Justice Programs, United States Department of Justice. The meeting resulted in the formation of the NAMSDL Methamphetamine Precursor Tracking Advisory Committee.
“Law enforcement doesn’t have to reinvent the wheel, and pharmacies don’t have to comply with multiple standards.”
“The ASAP standards simply say that if you decide to collect a certain piece of information —
a driver’s license number, for example — then here is the technical format you should use.”
ASAP has developed the PSE-tracking standard as a result of a meeting of law enforcement officials and others in March 2007 that was sponsored by the National Alliance for Model State Drug Laws (NAMSDL), with support from the Office of National Drug Control Policy and the Bureau of Justice Assistance, Office of Justice Programs, United States Department of Justice. The meeting resulted in the formation of the NAMSDL Methamphetamine Precursor Tracking Advisory Committee.
“Law enforcement doesn’t have to reinvent the wheel, and pharmacies don’t have to comply with multiple standards.”
“The ASAP standards simply say that if you decide to collect a certain piece of information —
a driver’s license number, for example — then here is the technical format you should use.”
14. ASAP Standard Flexibility Works with systems that simply collect data and pass it along
Also works with systems that collect data in real time to stop sales above legal limits
Accepts
Batch-file transmissions of PSE purchases
Web-based reporting through portals or servers
Reporting through company-specific POS systems
Applies to pharmacies and non-pharmacy retailers that sell PSE
Regardless of whether the data is collected in real time or on a periodic basis
The ASAP PSE-tracking standard is available on a CD or as a PDF to ASAP members for $125. The cost for nonmembers is $620.
So ASAP has helped address one of the challenges with PSE. Another product kept behind the counter that presents challenges for retailers is Plan B.
Regardless of whether the data is collected in real time or on a periodic basis
The ASAP PSE-tracking standard is available on a CD or as a PDF to ASAP members for $125. The cost for nonmembers is $620.
So ASAP has helped address one of the challenges with PSE. Another product kept behind the counter that presents challenges for retailers is Plan B.
15. History of Plan B Time sensitive treatment
Rx introduces barriers to access
Since becoming available BTC, 40,000 Units sold weekly in U.S.
16% are dispensed as a prescription
Statistics from transcript of Food and Drug Administration Behind the Counter Availability of Certain Drugs. Public Meeting. Wednesday, November 14, 2007. Available http://www.fda.gov/oc/op/btc/transcripts11_14_07.html. Speaker: Kirsten Moore, Reproductive Health Technologies ProjectTime sensitive treatment
Rx introduces barriers to access
Since becoming available BTC, 40,000 Units sold weekly in U.S.
16% are dispensed as a prescription
Statistics from transcript of Food and Drug Administration Behind the Counter Availability of Certain Drugs. Public Meeting. Wednesday, November 14, 2007. Available http://www.fda.gov/oc/op/btc/transcripts11_14_07.html. Speaker: Kirsten Moore, Reproductive Health Technologies Project
16. Plan B Requirements for Pharmacies Only licensed pharmacies or other licensed healthcare clinics may sell Plan B
Must be kept behind the counter
May only sell without a prescription to consumers age 18 and older
Proof of Age
Photo ID
Must have prescription to dispense to patients age 17 and younger
What about gender of purchaser? Plan B Stocking Sheet states that “Government-issued ID required for age verification.” This is also mentioned in an FDA memo published the day that Plan B was approved for non-prescription status.
This is not mentioned in the prescribing information or in the FDA’s approval letter
To be safe, I would recommend always checking ID.
Plan B Stocking Sheet states that “Government-issued ID required for age verification.” This is also mentioned in an FDA memo published the day that Plan B was approved for non-prescription status.
This is not mentioned in the prescribing information or in the FDA’s approval letter
To be safe, I would recommend always checking ID.
17. Plan B Requirements for Manufacturer Monitor trends in the use of emergency contraception to evaluate the effectiveness of the CARE program
Conduct a market research survey(s) of healthcare professionals annually
To determine whether the Rx requirement for those ages <17 is being adhered to
To provide signals of program effectiveness and potential problems associated with consumers’ understanding of the purpose and proper use of Plan B Potential areas of monitoring and reporting include evaluating possible correlations between increases in sexually transmitted infections (STIs) based on geographic areas and data and trends in pregnancy and/or abortion rates based on geographic areas.
Potential areas of monitoring and reporting include evaluating possible correlations between increases in sexually transmitted infections (STIs) based on geographic areas and data and trends in pregnancy and/or abortion rates based on geographic areas.
18. Plan B Requirements for Manufacturer Use survey data regularly collected by other groups to monitor for potential inappropriate use
Conduct a “Point-of-Purchase Monitoring Program” to track how it is being sold, including using anonymous shoppers who visit locations where Plan B is available and purchase the product
Use data to document and analyze retailers’ comprehension of age requirement and how it is handled at the point of sale
Report repeat violators to the relevant State Board(s) of Pharmacy
Report to FDA on the results of these activities every 6 months Other groups include:
Centers for Disease Control’s Behavioral Risk Factor Safety Surveillance (CDC BRFSS)
Youth Risk Behavior Safety Surveillance (YRBSS)
Anecdotal evidence suggests that retailers have been lax in enforcing the ID requirement. Nothing requires retailer to document that they have checked the customer’s ID. Some pharmacies have opted to swipe customers’ ID to verify age, similar to the process for verifying age for a tobacco or alcohol sale. This would certainly help the pharmacy defend itself if accused of not verifying a customer’s age before selling Plan B. This presents another situation where technology can help pharmacies handle BTC product sales.Other groups include:
Centers for Disease Control’s Behavioral Risk Factor Safety Surveillance (CDC BRFSS)
Youth Risk Behavior Safety Surveillance (YRBSS)
Anecdotal evidence suggests that retailers have been lax in enforcing the ID requirement. Nothing requires retailer to document that they have checked the customer’s ID. Some pharmacies have opted to swipe customers’ ID to verify age, similar to the process for verifying age for a tobacco or alcohol sale. This would certainly help the pharmacy defend itself if accused of not verifying a customer’s age before selling Plan B. This presents another situation where technology can help pharmacies handle BTC product sales.
19. New Technology for Non-Prescription Drugs Kept Behind the Pharmacy Counter Plan B and PSE each have their own requirements related to restrictions on purchaser. Both take up extra time on the part of the pharmacist or pharmacy technician in order to dispense in compliance with these requirements. Some companies have recognized this and developed technology solutions to address this. Plan B and PSE each have their own requirements related to restrictions on purchaser. Both take up extra time on the part of the pharmacist or pharmacy technician in order to dispense in compliance with these requirements. Some companies have recognized this and developed technology solutions to address this.
20. Need for Technology Solution Record keeping requirement of CMEA
Manual logbooks
Time consuming for the patient and the pharmacy
Creates challenges in tracking and preventing illegal sales - not able to be tracked or shared in real time
States have developed legislation to require electronic tracking of PSE sales
Intended to make the CMEA more enforceable in real time
Several companies have answered their call with PSE tracking devices, software, and databases Tie in previous speaker’s comments on states, pending legislation, etc.
New technologies are designed to allow the pharmacy to comply with current requirements while maintaining the efficiency of dispensing and allowing sufficient time for patient care. They may help make sure that the rules are enforced efficiently.
Some of these technology vendors, such as Optimum Technology and Appriss, participated in the development of the ASAP PSE Tracking Standard.
Since there are a variety of products that each have their own attributes, but also share many attributes, I have listed here the general attributes of PSE tracking products. If you are interested in more information about specific products, you can check out the ComputerTalk buyers guide or I’d be happy to discuss
Tie in previous speaker’s comments on states, pending legislation, etc.
New technologies are designed to allow the pharmacy to comply with current requirements while maintaining the efficiency of dispensing and allowing sufficient time for patient care. They may help make sure that the rules are enforced efficiently.
Some of these technology vendors, such as Optimum Technology and Appriss, participated in the development of the ASAP PSE Tracking Standard.
Since there are a variety of products that each have their own attributes, but also share many attributes, I have listed here the general attributes of PSE tracking products. If you are interested in more information about specific products, you can check out the ComputerTalk buyers guide or I’d be happy to discuss
21. PSE Tracking Technology Attributes Format
Integrated POS Solution
Stand-Alone Solution
Product Info Capture
UPC Scanning
Purchaser Info Capture
Drivers License Barcode Scanner
Drivers License Magnetic Stripe Scanner
Manual data entry
Signature Capture
All of the PSE tracking products marketed to pharmacies have UPC scanning and signature capture. Some products offer POS, stand-alone, or both. Purchaser data capture varies among the different products; some products may allow for more than one method of data capture.All of the PSE tracking products marketed to pharmacies have UPC scanning and signature capture. Some products offer POS, stand-alone, or both. Purchaser data capture varies among the different products; some products may allow for more than one method of data capture.
22. Record Keeping
Maintain log 2 years
Enforcement Alert Reports
Enforcement
Calculate quantity purchased per person per day and per person per month
Check/restrict purchase if above legal limit
Tracking
National Database
Report to centrally managed state database Some technology products can help pharmacies keep track of records, submit records to national and state databases
Can also help law enforcement identify offenders and enforce CMEASome technology products can help pharmacies keep track of records, submit records to national and state databases
Can also help law enforcement identify offenders and enforce CMEA
23. Need for Technology Solution Plan B is only allowed to be dispensed without an Rx to individuals >18 years old
Need to verify purchaser’s age using photo identification
Anecdotal evidence suggests that pharmacies may be lax in enforcing
Some PSE tracking products can prompt for age verification at POS
Technology to verify purchaser age, like those used to restrict alcohol and tobacco purchases, may be useful for this product also Many of the electronic tracking products out there focus on PSE tracking and sales limits
However, some products do have an age verification function to remind the seller to check the purchaser’s ID, prevent the sale without ID, and/or track the purchaser’s ID swipe
Many of the electronic tracking products out there focus on PSE tracking and sales limits
However, some products do have an age verification function to remind the seller to check the purchaser’s ID, prevent the sale without ID, and/or track the purchaser’s ID swipe
24. Future of Behind The Counter Drugs The FDA is currently looking into creating a third class of drugs, also known as “behind the counter” or “BTC” classThe FDA is currently looking into creating a third class of drugs, also known as “behind the counter” or “BTC” class
25. Status of FDA Action on BTC Meeting held November 14, 2007
FDA is still reviewing the comments from the meeting and those submitted after the meeting
Exploring next steps
Only some of the comments submitted in writing or electronically are currently available
Several hundred documents associated with this docket The FDA has also not determined if it can create a new behind-the-counter drug class on its own, or whether Congress would have to pass a new law to do it.
The FDA requested public comment on the issue of a BTC class
Posed specific questions about the transition of drugs to BTC status, the dispensing process for BTC products, and the pharmacist’s professional role
Still in the process of reviewing the public comments in response to these questions
One of their questions asked, “If safety concerns arise, should there be criteria or standards for a drug to transition out of BTC status to prescription status? Or from OTC status to BTC status? If so what should these criteria or standards be for each scenario?”
The transition of products from Rx to BTC status is one part of the discussion. This type of switch is designed to increase patient access to medications. It may be guided by the current Rx to OTC switch process.
However, there could be switches in the opposite direction, designed to ensure patient safety and/or public health. OTC to BTC or BTC to Rx switches may also be necessary. We have seen PSE products moved behind the pharmacy counter. It would be easy to imagine other drugs that could fall into this category. For example, the potential for abuse of OTC products containing dextromethorphan and the risks it poses to the public health may warrant restriction of these products to behind the counter availability.The FDA has also not determined if it can create a new behind-the-counter drug class on its own, or whether Congress would have to pass a new law to do it.
The FDA requested public comment on the issue of a BTC class
Posed specific questions about the transition of drugs to BTC status, the dispensing process for BTC products, and the pharmacist’s professional role
Still in the process of reviewing the public comments in response to these questions
One of their questions asked, “If safety concerns arise, should there be criteria or standards for a drug to transition out of BTC status to prescription status? Or from OTC status to BTC status? If so what should these criteria or standards be for each scenario?”
The transition of products from Rx to BTC status is one part of the discussion. This type of switch is designed to increase patient access to medications. It may be guided by the current Rx to OTC switch process.
However, there could be switches in the opposite direction, designed to ensure patient safety and/or public health. OTC to BTC or BTC to Rx switches may also be necessary. We have seen PSE products moved behind the pharmacy counter. It would be easy to imagine other drugs that could fall into this category. For example, the potential for abuse of OTC products containing dextromethorphan and the risks it poses to the public health may warrant restriction of these products to behind the counter availability.
26. Regulatory Challenges Facing BTC Class FDA Authority
Rx to BTC Switch Process
Experiences from other countries
Additional considerations
Record keeping
Liability
Licensure
Advertising
HIPAA
27. BTC Technology Considerations Technology solutions may be needed to address
Purchase restrictions
DUR
Record keeping
“Refills”
Reimbursement
Continuity of care
Depending on drug, diagnostic technologies may be needed Dispensing process for BTC products is unclear.
Processing transactions for BTC products through the pharmacy computer system is definitely an option to consider. This would help pharmacists serve a clinical role, by conducting a DUR including the patient’s prescription and BTC products. It could also be a way to facilitate reimbursement for BTC products. (The topic of reimbursement for BTC products was not specifically raised by the FDA, but it would also need to be considered in creating a BTC class.)
Looking at the non-prescription products that are currently available behind the pharmacy counter, PSE and Plan B, there is no identifiable trend towards processing these products through the pharmacy computer system.
· PSE - Electronic devices, like those we discussed earlier, are commonly used to process PSE transactions, though some pharmacies may choose to manually record the information in a log book, or to process these transactions through the pharmacy computer system.
· Plan B - Pharmacies are only required to process Plan B transactions through pharmacy systems if they are dispensed pursuant to a prescription, i.e. for patients age 17 or younger. Some pharmacies may choose to process Plan B transactions through their system for patients age 18 and over also, for clinical or reimbursement reasons. POS devices, like those used for PSE transactions, may also be used to verify the patient’s age when dispensing Plan B.
Electronic tracking devices like these could be used as an alternative to pharmacy computer systems as a way to process and record BTC product transactions.
Dispensing process for BTC products is unclear.
Processing transactions for BTC products through the pharmacy computer system is definitely an option to consider. This would help pharmacists serve a clinical role, by conducting a DUR including the patient’s prescription and BTC products. It could also be a way to facilitate reimbursement for BTC products. (The topic of reimbursement for BTC products was not specifically raised by the FDA, but it would also need to be considered in creating a BTC class.)
Looking at the non-prescription products that are currently available behind the pharmacy counter, PSE and Plan B, there is no identifiable trend towards processing these products through the pharmacy computer system.
· PSE - Electronic devices, like those we discussed earlier, are commonly used to process PSE transactions, though some pharmacies may choose to manually record the information in a log book, or to process these transactions through the pharmacy computer system.
· Plan B - Pharmacies are only required to process Plan B transactions through pharmacy systems if they are dispensed pursuant to a prescription, i.e. for patients age 17 or younger. Some pharmacies may choose to process Plan B transactions through their system for patients age 18 and over also, for clinical or reimbursement reasons. POS devices, like those used for PSE transactions, may also be used to verify the patient’s age when dispensing Plan B.
Electronic tracking devices like these could be used as an alternative to pharmacy computer systems as a way to process and record BTC product transactions.
28. Drug Classes to Consider
29. Possible BTC: Statins Rationale for BTC Status
Widely prescribed therapeutic class
Effective in lowering cholesterol
Well tolerated aside from potential for rhabdomyolysis
Dispensing Challenges
Need to know patient’s cholesterol level to assess need for treatment
Can be measured at a physician’s office and shared with the pharmacy or measured on-site at the pharmacy
Technology Considerations
If provided by physician’s office, may be communicated via email or EMR
Need to have technology to measure on-site
30. Possible BTC: Triptans Rationale for BTC Status
Migraine is a symptomatic condition that patients can identify and triage
Many patients may be missing opportunity for therapy due to access barriers
Dispensing Challenges
Need to differentiate migraine from other types of headache
Technology Considerations
Possible electronic screening tool to help assess headache type
31. Possible BTC: Antifungals Rationale for BTC Status
Relatively minor symptomatic condition
Patient may not feel need to visit doctor to treat
Pharmacist can triage and refer serious infections to physician
Dispensing Challenges
Vary depending on specific product
Technology Considerations
If patient needs to be referred to physician, could communicate information via email or EMR
32. Possible BTC: Dermatological Anti-inflammatories Rationale for BTC Status
Relatively minor symptomatic condition
Patient may not feel need to visit doctor to treat
Pharmacist can triage and refer serious infections to physician
Dispensing Challenges
Often difficult to pinpoint true cause of dermatological conditions – challenging to recommend appropriate treatment
Technology Considerations
If patient needs to be referred to physician, could communicate info via email or EMR
33. Possible BTC: Smoking Cessation Treatments Rationale for BTC Status
Widespread use of tobacco has led to many preventable illnesses and deaths
Barriers to access may prevent people from seeking treatment to help them quit
Dispensing Challenges
Need to monitor for adverse events
Will likely require proof of age in order to purchase
Technology Considerations
Current technology available to verify age to sell Plan B and other age restricted products could be used
34. Additional Possibilities Tamiflu
Oral contraceptives
EpiPen
Proton pump inhibitors
Antibiotics
Antihypertensives
35. Conclusions Non-prescription products currently available behind the pharmacy counter have presented opportunities and challenges for all involved
Appropriate use of technology is helping
The future a third class of drugs is unclear
The products selected for this status could greatly influence the outcome
Pharmacist involvement will be vital for BTC to be successful
36. Questions? Thank You!
Melissa Sherer
msherer@phsirx.com