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What are the Top 5 Features of Zoho CRM

You will discover that ZOHO CRM is a feature-rich platform when you combine its many editions. Whether you're talking about ZOHO Standard, Professional, or Enterprise, they all provide a wide selection of capabilities to help your business reach new heights. Selecting the top 5 ZOHO CRM features from the huge list of features is undoubtedly a challenge.

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What are the Top 5 Features of Zoho CRM

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  1. What are the Top 5 Features of Zoho CRM?

  2. Combining the various ZOHO CRM editions, you will find out that it is a treasure trove of features. Talk about ZOHO Standard, Professional or Enterprise, all of them offer an entire range of features to take your business to unprecedented heights. With such a long ZOHO CRM features list, it is definitely not a cakewalk to segregate the top 5 ZOHO CRM features. To avoid confusion, here is a list of top 5 features that are common to all the three editions but obviously with different accessibilities, depending on the respective edition you opt for.

  3. 1. Sales Team Automation An instant benefit of using a customer relationship management platform is to boost sales productivity, and this is what the ZOHO CRM can do the best. With the help of its Sales Force Automation software, it simplifies your various sales processes from sales appointment scheduling to keeping updates on the sales opportunities. Eventually, online sales CRM software enables your sales reps to focus on lead acquisition and take your customer relationship engagement to the next level. Some prominent ZOHO CRM benefits under this feature thus include

  4. 2. Platform Customization The ability to customize various applications of the platform as per the need of your business is one of the prominent ZOHO CRM features. From creating custom buttons and layouts to capturing details from the prospects, performing test customization to language localization and much more, you can do it all. Here are more customization aspects depending on your respective ZOHO CRM product details.

  5. 3. Marketing Automation Running marketing campaigns that could generate leads for your business is a big challenge. ZOHO CRM emerges as the best lead management software in this context as it helps to deliver quality leads that could ultimately boost your sales. With marketing automation tools from this relationship management platform, you can drive exponential returns from each of your business marketing campaigns. Here are some more valuable and prominent aspects of ZOHO CRM in marketing

  6. 4. Automation and Process Management Monitor and boost your sales activity with the power packed insights of ZOHO CRM. It helps you keep abreast of continuously changing industry trends and safeguards you from any economic turmoil. Here are some of the prominent aspects of the process management feature of this online sales CRM software.

  7. 5. Team Collaboration Team Collaboration holds a major place in the ZOHO CRM features list owing to its ability to keep you connected with your customers and your team in real time. It allows your team members to add valuable information to their sales records and share ZOHO CRM product details from a single platform through collaboration tools. Here are more ZOHO CRM benefits of this feature. Source : https://crm-masters.com/what-are-the-top-5-features-of-zoho-crm/

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