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Training & Development Policies for SMEs Informatization Promotion APEC 2005 August 27th, 2005. Eunsang Cho, Ph.D. escho@krivet.re.kr, aquinascho@hanmail.net Korea Research Institute for Vocational Education and Training. Table of Contents. Background Research Framework
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Training & Development Policies for SMEs Informatization PromotionAPEC 2005August 27th, 2005 Eunsang Cho, Ph.D. escho@krivet.re.kr, aquinascho@hanmail.net Korea Research Institute for Vocational Education and Training
Table of Contents • Background • Research Framework • Previous Works • Policy Suggestions • International Collaboration for • T&D
Background SMEs in APEC occupy less than 30% of total exports Informatization of SMEs may lead to corporate transparency, industrial competitiveness, and market potential and eventually APEC common prosperity Training & Development is an alpha & omega of Informatization for SMEs.
Previous Works Factors influencing Informatization policies - the degree of economic development and literacy rate - IT infra and development of ICT industry - who will be a coordinator; gov’t or corporations - policy tools; direct or indirect - support organizations; mono, dual, or intermediary
Previous Works National Informatization Indices Group 1G 2G 3 High T, J, K A, C, N, U H, S Low M, P, P, C, C, I, M, R B P, T, V
Previous Works Strategies and Issues of SMEs T & D CEO: AWARENESS TRAINING LINK MGT GOAL TO IT MGT: PLANNING, MARKETING, STRATEGY UTILIZING IT SYSTEM Es: SYSTEM, HOMEPAGE, NETWORK
Previous Works APEC T & D Program Canadian Student Connection Programme - providing internet & e-commerce training: internet exploration, on-line communication for biz, e-commerce, web-site planning, internet security, on-line sales - 133,000 students as business advisors trained - 5,000 students employed
Previous Works APEC T & D Program Australian AUSe.NET program - 3 hr face-to-face interview: train the need for e-commerce and its importance - on-line program: how to buy PC, ways to connect to and install website, IT technology and e-commerce
Previous Works APEC T & D Program Canadian Ebiz.enable program - accessible to experts - evaluate current situation and next step - encourage e-biz strategy - E-biz inf tool provides step-by-step guidance - partnership with private e-biz opportunities roundtable
Previous Works APEC T & D Program ADOC(APEC Digital Opportunity Center) designed to assist IT Tech utilization, e-policy, T&D program, & conferences Trainers’ Program - funded by Taiwan - participants: Peru,Chile,PN, Vietnam, Indone, Phillipp - 1 1/2 month - Contents: IT industry, network system, web service, security met system, ISMS, e-govt, int’l conference, cultural day, visit to gov’t and industry
Previous Works Non-APEC T & D Program UK’s Learndirect - cyber learning institute providing on-line service - IT, leadership, mgt, teamwork, sakes, marketing, customer satisfaction, sales, literacy - BA, MA, Ph.D. available - 2,000 Larndirec center, 7,000 on-line center available
Policy Suggestions 1. T&D needs to be differentiated a/c the stages of development of informatization - beginning stage: computer basics, s/w, h/w, web, & data base - high stage: R&D, planning, marketing, invoicing, supply chain mgt, inventory, logistics, KM, finance
Policy Suggestions 2. E-biz awareness for CEO emphasized; thru portal sites linked to support service, biz case study, seminar or workshop covering SMEs, IT & e-commerce Focus: understanding of digital economy, necessity for e-biz, investment plan of e-biz management strategy for competitiveness
Policy Suggestions 3. SMEs: T&D=Cost, not enough HRs & time for T&D SMEs consortium need to be established - develop T&D program - Main partners: T&D, consulting, H/W - Minor partners: contents, solutions
Policy Suggestions 4. T&D system needs to be differentiated a/c informatization stages, objects & biz (manufacturing & service) CEO: IT awareness Mgt: planning, marketing and strategy linked to informatization system Es: system, homepage, & network T&D contents & methods evaluated
International Collaboration for T&D 1. SMEs Informatization skills training from IT advanced to IT developing thru APEC Fora, such as TEL WG, HRD WG 2. APEC center established to support SME informatization such as T&D system development and operation, T&D program development and operation (on-&off-line)
International Collaboration for T&D 3. IT volunteer program utilizing - college students or IT retired professionals - assistance: equipment & HRs - S-R, or L-R - target: CEOs, Mgt, & Es of SMEs, public orgs