© 2004 BellSouth Telecommunications, Inc. All BellSouth marks contained herein are owned by BellSouth Intellectual Pro

1. CLEC CARECustomer EducationPackageACNA’s, OCN’s and BAN’sLocal Service © 2004 BellSouth Telecommunications, Inc. All BellSouth marks contained herein are owned by BellSouth Intellectual Property Corporation

2. ACNA’s, OCN’s and BAN’s for Local Service • To provide customers with an understanding of ACNA’s, OCN’s, Q Accounts and N Accounts and how they are used for ordering and billing of Local Service

3. ACNA’s • Access Carrier Name Abbreviation (ACNA) • Identifies the abbreviation of the access carrier. • Consists of 3 Alpha characters • How and When Used for Local Service • ACNA’s are used when ordering facility-based local services • ACNA’s are assigned by Telcordia Technologies http://www.telcordia.com

4. OCN’s • Operating Company Number (OCN) • Uniquely identifies the Operating Company offering local service • Consists of 4 alpha numeric characters • Required when ordering all local services • Used in ordering, provisioning and billing of local service • Assigned and maintained by NECA • http://www.necaservices.com • Assigned by Category • Simple Resale = Reseller Category OCN • UNE/UNE-P/LNP = See NECA requirements listed on the NECA website • BellSouth does not advise customer on type of OCN to purchase • OCN category will be determined based on the CLEC’s business plan and in accordance with NECA standards

5. BAN’s – Billing Account Numbers • Identifies the billing account to which the recurring and non-recurring charges will be billed for switched access, special access and local services. • The BAN is the Billing Account Number for Carrier Access Billing System (CABS) and Customer Records Information System (CRIS) billed customers. • The first three-byte characters are numeric. • The second three-byte characters are alphanumeric (A through Z) and numeric (0 through 9), no blanks, no dashes. • The third four-byte characters are numeric. • The fourth and last three-byte characters are all numeric Example: 404N049999 999

6. BAN’s – Billing Account Numbers (continued) • Leaving this field blank on a Local Service Request (LSR) will result in a clarification/rejection of the LSR. Populate the field with the exact BAN that appears on the bill. • BellSouth Customer Billing Guide Reference: http://www.interconnection.bellsouth.com/guides/other_guides/pdf/chapter2/ch2sec1.pdf

7. Q Accounts • One established per Regional Accounting Office (RAO) • 12 RAO’s in BellSouth Region • Alabama; Kentucky; Louisiana; Mississippi; Tennessee; Atlanta, GA; Macon, GA; Jacksonville, FL; Ft. Lauderdale, FL; Miami, FL; North Carolina; South Carolina • Created specifically by type of local service ordered • UNE-P • UNE loops • LNP • Resale • The Q Account is the Account Number assigned to Customer Records Information System (CRIS) billed customers • Format includes a ‘Q’ as the fourth position of the account number, i.e., 205-Q92-1000-100

8. Q Accounts (continued) • Distinguishing factor of a Q account is that all non-designed services are billed on Q accounts. • Q accounts are validated when submitting a Local Service Request (LSR). • Multiple Q accounts will be established based on based on type of service, i.e., UNE loops, UNE-P, LNP, Resale • BellSouth Customer Billing Guide: http://www.interconnection.bellsouth.com/guides/other_guides/pdf/chapter2/ch2sec1.pdf

9. ‘N’ Accounts – Facility Services • Referred to as Facility Accounts • Used for billing local interconnection services or design loops. • This type of an account will not have usage charges. • Established by LATA • A customer can have more than 1 ‘N’ Account per LATA • Requirements to establish BAN • Valid Access Customer Terminal Location (ACTL) • Denotes the common language location identification (CLLI) code of the Interexchange Customer’s terminal location which is assigned by the exchange company. • 11 character code • OCN • ACNA

10. ‘N’ Accounts – Facility Services (continued) • Distinguishing factor – billed out of CABS • Used for facility-based CLECs who order local interconnection or design loops • BellSouth Customer Billing Guide: http://www.interconnection.bellsouth.com/guides/other_guides/pdf/chapter2/ch2sec1.pdf

11. Account Number Structure – ‘N’ Accounts (continued) • The account structure is a thirteen character field that is broken down into five parts. • NPA – Three character field denoting the geographic NPA of the state from which the account bills. • Account Type – One character field denoting the account type. • Bill Period (BP) – Two character field denoting which of the ten monthly CABS Bill Cycles a specific bill is rendered. • Line Number – Four character field • Customer Code – Three character field • Example: • 404 N 04 9999 999 • Georgia Facility Fourth BP Line Number Customer Code

12. Example of N Account Bill – cover page • BILL PAGE 1/25 - SECTION 1/3 • 770 N0X XXXX 6/21/04 17:33:04 ACCT • CMND • BDT 06/04/04 INV 04156 • BILL NO 770 N0X XXXX XXX • INVOICE NO N0XXXXXXXX-XXXX • BILL DATE JUN 04,2004 • ACNA XXX PAGE 1 • CUSTOMER • 123 STREET ADDRESS • CITY, ST 12345 • FOR TELCO USE: • BILLING INQUIRIES CALL (800) 823-2455 ICSC OFC SB01 • WEB ADDRESS: www.interconnection.bellsouth.com • ___________________________________________________________________________ • BELLSOUTH FACILITY ACCESS SERVICE • * * * BALANCE DUE INFORMATION * * * • TOTAL AMOUNT OF LAST BILL 45,079.41