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9 th Global Continual Improvement & Innovation Symposium 2017 CASE STUDY COMPETITION:

9 th Global Continual Improvement & Innovation Symposium 2017 CASE STUDY COMPETITION: LEAN SIX SIGMA PROJECT TEMPLATE [ Project Title ] [ Project Period from mmm- yy to mmm- yy ]. Please highlight one choice only. Manufacturing. Services.

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9 th Global Continual Improvement & Innovation Symposium 2017 CASE STUDY COMPETITION:

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  1. 9th Global Continual Improvement & Innovation Symposium 2017CASE STUDY COMPETITION: LEAN SIX SIGMA PROJECT TEMPLATE [ Project Title ] [ Project Period from mmm-yy to mmm-yy ] Please highlight one choice only Manufacturing Services

  2. 9th Global Continual Improvement &Innovation Symposium 2017CASE STUDY COMPETITION: LEAN SIX SIGMA PROJECT TEMPLATE [ Name of the Company ][ Department / Section ][ Team Name ] [ Members ]

  3. INTRODUCTION • About the company • Products, Location

  4. DEFINE

  5. DEFINE • Project Charter • Project Title • Business Case • Stakeholder analysis • Goals and objectives of the project • Other expected intangible benefits g. Team members/Leader, Project Sponsor, h. Project target date and project plan

  6. DEFINE • “SIPOC” or “COPIS” Diagram • “Voice of Customer” • CTQs and related Big Ys E. Stratification & Prioritization of Ys F. Project Scope / Boundary

  7. MEASURE

  8. MEASURE • Data Collection Plan

  9. MEASURE • Measurement System Analysis (MSA)

  10. MEASURE – Assess Process Capability C. Process Capability Assessment

  11. ANALYZE

  12. ANALYZE – Process • Detailed appropriate Process Map • Identify waste • Value Adding activities, • Non-value Adding but necessary activities • Wasteful activities • Identify constraints / bottlenecks in the flow

  13. ANALYZE – Data • Appropriate process risk analysis • Root cause identification methods • Use of appropriate data analysis tools

  14. IMPROVE

  15. IMPROVE • Possible solutions based on root cause. • Use creative / innovative thinking • Prioritize solutions using appropriate methods/criteria

  16. IMPROVE E. Plan for implementation • Trial runs / pilot implementation • Trial / pilot implementation plan • Risk analysis of the pilot / trial plan • Plan for MSA and data collection • Method to evidence improvement • Full scale implementation plan, with phases as appropriate • Risk analysis of the full scale implementation • Handing over the process to the process owner.

  17. CONTROL

  18. CONTROL • Document / amend Procedures, standards, work instructions incorporating the improvements in the process • Define appropriate control plan for Xs

  19. SUMMARY OF IMPROVEMENT • “Before” and “After” Situation comparison • Tangible benefits • Intangible benefits • Lessons learn • Replication carried out /opportunities identified

  20. Q & A

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