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Stop the Virtualization Blame Game Nathanael Iversen VP Product Management niversen@xangati

Stop the Virtualization Blame Game Nathanael Iversen VP Product Management niversen@xangati.com Chicago VMUG April 25, 2012. Agenda. Challenges for the VDI admin “Blame wars” case studies Xangati solution details Demonstration Q&A Survey and $100 gift card giveaway rules.

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Stop the Virtualization Blame Game Nathanael Iversen VP Product Management niversen@xangati

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  1. Stop the Virtualization Blame GameNathanael Iversen VP Product Management niversen@xangati.com Chicago VMUG April 25, 2012

  2. Agenda • Challenges for the VDI admin • “Blame wars” case studies • Xangati solution details • Demonstration • Q&A • Survey and $100 gift card giveaway rules

  3. VI Admins Do Not Have Complete Picture RDP APPS & PROTOCOLS NETWORK SERVERS END USER DEVICES &VDI CLIENTS STORAGE VMs CLOUD Virus update affecting desktop performance Load-balancer not evenly distributingto presentation servers Top conversation pair split onto different hypervisor Sluggish DNS affecting accessto presentation servers Code change broke app server relationship to database iSCSI storage configured on wrong VLAN Congested WAN creating slow app response time 85% of VI admins agree server metrics are not enough to manage app performance

  4. Performance Management of VI/VDI Has to Be Cross-Silo VI/VDI Performance is Tied to a Dynamic Shared Infrastructure • Insights have to be from more than just a vCenter vantage point • Comprehensive data center visibility is essential STORAGE END-USER DEVICES NETWORK SERVERS

  5. Dynamic Interactions Must Be Visible… …or Else the Performance Ripple Effect Can’t be Tracked 04:55 04:56 04:57 04:58 04:59 05:00

  6. RDP APPS & PROTOCOLS NETWORK SERVERS END USER DEVICES &VDI CLIENTS STORAGE VMs CLOUD Unintended Consequences of Virtualization • Guess Challenge • Intermittent performance issues • Tier 3 escalations going unresolved • vCenter alerts too little too late MPEG-4 Video • Problem Identified • Video server over-run with all-hands video playback • New best practices has to be enforced for shared infrastructure

  7. Dynamic Interaction Tracking is a “Must Have” • Interactions must be tracked otherwise there is no context for what’s driving resources • Live and historically • Quick surges have to be visible to be understood • Interactions come and go in a blink of an eye • Reports will average out spikes • Storage latencies are missed in the majority of environments • Negative interactions have to be played back in a way the other “silo” can see them • Static relationships/dependencies are a notion of the past • So are products based upon that model

  8. RDP APPS & PROTOCOLS NETWORK SERVERS END USER DEVICES &VDI CLIENTS STORAGE VMs CLOUD • Providence Challenge • Virtualize EMR app • Project stalled by 4 weeks • Existing monitoring solution • couldn’t detect problem BUSINESSCRITICALAPP • Problem Identified • Intra-ESX communication only visible with Xangati • DVR recording shared with app owner Source of stall discovered in 2 hours!

  9. “Smoking Gun” Myths & Red-light/Green-light Monitoring MYTH #2 MYTH #1 Alerts point me to the smoking gun There is A smoking gun REALITY REALITY There are multiple shooters Alerts warn me my performance is “shot” WHAT’S MISSING WHAT’S MISSING Ability to look into the othersilo with their vantage point Interactional context: The equivalent of a “motive”

  10. Back-ups Running During the Day

  11. Shouldn’t the Datastores Be Load-Balanced?

  12. AV Server Continuously Driving Chewing Up Resources

  13. Tracking Interactions in 360o Delivers Context RDP APPS & PROTOCOLS NETWORK SERVERS END USER DEVICES &VDI CLIENTS STORAGE CLOUD VMs

  14. Tracking Interactions in 360o Delivers Context RDP APPS & PROTOCOLS NETWORK SERVERS END USER DEVICES &VDI CLIENTS STORAGE CLOUD VMs

  15. Tracking Interactions in 360o Delivers Context RDP APPS & PROTOCOLS NETWORK ESX SERVERS END USER DEVICES &VDI CLIENTS STORAGE CLOUD VMs

  16. DEMO

  17. Questions?

  18. Enter to win! Fill out survey. Submit to Xangati now.

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