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EDI Implementation. At the simplest level, implementation is about change therefore we need to: determining where we are now targeting where we want to be deciding on an approach on how to get there formulating a method to check that we know when we have arrived. Reasons for Failure. Costs
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EDI Implementation At the simplest level, implementation is about change therefore we need to: • determining where we are now • targeting where we want to be • deciding on an approach on how to get there • formulating a method to check that we know when we have arrived
Reasons for Failure • Costs • ongoing nature of any implementation • often difficult to predict • ROI in terms of management training difficult to calculate • EDI Champion • middle managers unable to support a full implementation • EDI champion (senior manager) essential • Poor Vision • senior management need clear vision • No experience • during the early phases organisations lack experience • learning must be incorporated into plans • Culture • culture change takes a long time • lot of resistance may be experienced • resistance to high technology
Implementation means Change • Change brings about: • uncertainty • insecurity • fear • discomfort • people will resist change • managers may wish to maintain their little empire • therefore it is a question of how to Manage Change
Three stages to accomplishing change • Unfreeze to make people dissatisfied with the present situation. • Move to change the situation and progress to a better one. • Refreeze into the improved situation.
Implementation of changes Before any improvements are seen there may be a reduction in performance during the implementation stages - A to B on graph
Guidelines for change • Change projects need to be considered in relation to the strategic requirements of an organisation. • Change should be planned and implemented in phases. • Those most closely affected should be involved in planning and implementing the change project. • To be successful, change projects must allow those involved to make free and informed choices in order to gain their commitment. • Individuals and groups will need to alter their behaviour if successful change is to be achieved. • Cultural change is a necessary part of any change project.
Concerning the future... • Every morning in Africa, a gazelle wakes up. • It knows it must run faster than the fastest lion. Or it will be killed. • Every morning in Africa, a lion wakes up. • It knows that it must out run the slowest gazelle. Or it will starve to death. • It doesn’t matter whether you’re a lion or a gazelle. • When the sun comes up in the morning, you’d better be running.