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PREMEQ. Prediction mechanism for professional development and qualifications in Banking Sector (PREMEQ) Application in Banks Maria Terlixidou / Director Human Resourses Development division / NBG PARIS. PREMEQ.
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PREMEQ Prediction mechanism for professional development and qualifications in Banking Sector (PREMEQ) Application in Banks Maria Terlixidou / Director Human Resourses Development division / NBG PARIS
PREMEQ Prediction mechanism for professional development and qualifications in Banking Sector (PREMEQ) Application in Banks Maria Terlixidou / Director Human Resourses Development division / NBG MADRIT
During the last 10 years: • Revolution on the application of Information and Communication technologies • Revolution on the combined use of Information Networks and Communications • Changes in • Markets • Products • Services • Selling networks • New mentality • Clients • Workers
The banking sector has been taking steps forward in: • Organizational / technological adaptation • Personnel Management re-examination • Recognition of the employees role • Flexible working aspects • Alternative methods for staff development
Banks invest in management systems for Human Resources and knowledge: • Implementing systematically manpower planning • Giving priority to the strategic importance of professional training / specialization • Developing selection processes for new positions / developing roles
PREMEQ is sustained by the effects of the factors leading to changes / developments PREMEQ: • Detects variations on the work / role profile • Points out similar work positions / specialization • Locates areas for development of workers based on requirements of new positions
PREMEQ: • Directs towards new targets in educational programmes • Can be used at both, individual and group level • Suggests opportunities for alternative employment • Helps in the promotion of employment, and by doing so in the preservation of employees self-esteem
The National Bank of Greece: • The largest commercial bank – since 1841 • Leader of the strongest Greek group of companies in the Monetary – Financial and Insurance sector • Established, strong presence in all continents • National network: 600 branches Full Banking • POS • Approximately 15.000 workers
The National Bank of Greece: • Modernizes and upgrades its operating systems and its technological / network infrastructure • Reorganizes its systems • Adjusts itself rapidly from a traditional bureaucratic organization to a modern flexible one • Gives emphasis to company culture • Uses client-centred systems • Invests in professional instruction and training • Develops systems for staff selection processes, taking into consideration the employees vacations and ambitions
PREMEQ was first implemented as a pilot programme in the position of ‘’Tellers’’ • The position is in danger • Similar positions Reception Clerk • Consultants • New skills needed were noted • Led to the establishment of suitabletraining programmes • Proves the ultimate importance of the role of Communication Skills.