Presentation

1. Presentation “Consultores” Ltd. is a firm, specializing in the collection of private and commercial debts, as well in the offering of all kinds of consultation services. The secret with respect to the high percentage of collected debts and the satisfaction of our clients is the persuasiveness, persistence and professionalism which possess our attorneys. The debt collection is a complex and prolonged process which requires a high level of preparation in the sphere of negotiations and knowledge in the operative law and the commercial practices. The professionals who work for Consultores Ltd. succeed in finishing the assigned job in the shortest possible deadlines and they overcome successfully any challenges that might come into their way. The accumulated experience allows us to analyze and resolve complicated cases with respect to the debt collection process. The one thing that distinguishes us from the other debt collection firms is the individual treatment we have towards every separate case, depending on the specific client.

2. Advantages Consultores Ltd. has the advantage of offering individual services, flexibility, conformity of the remuneration due with the type of complexity of the submitted service. We have a great respect for our clients, offering them personal treatment and the most adequate solution to their problem together with the most efficient manner to resolve it. The team of the company knows how to attend to the needs of the clients, their objectives and requirements and it is primary focused on the contemporary and most practical solution of the assigned case.

3. Services EXTRAJUDICIAL ACTIONS Our main priority is, when it is possible, to use extrajudicial actions for debt collection. The principle we base our work on is “NO WIN, NO PAY”. We always try to protect the good name of our clients so they could possibly keep the conscientious commercial relations with their debtors. Our mode of work includes examination of the documents which support the debt, elaboration of well-grounded letters to the debtor, telephone calls with the debtor, with the purpose to convince him/her to immediately make the full payment of the debt, and, if it necessary, personal meetings with the debtor. In order for the debtor to confirm his/her payment obligation, we convince the debtor to sign additional documents and, if needed and after discussing it with the client, we elaborate installment-plan agreements with respect to the debt. All the payments made by the debtor are transferred directly to the bank account of the creditor. CREDIT REPORT Together with our financial partners we prepare a detailed report and analysis of the financial state of your debtors – natural or legal entities. We include in the report information about the participation of the debtor in any legal entities, the real estate he/she possesses, subscribed encumbrances, mortgages to secure other obligations, existence of fiscal and/or insurance obligations, data from the latest financial report of the company, etc. If it is necessary, we contact the main clients and suppliers of the debtor so we could obtain more information. The remuneration for the elaboration of the credit report depends on the activity of the specific debtor.

4. Services LITIGATION If it is impossible to collect the debt using extrajudicial actions and after trying all possible means to lead dialogue with the debtor, we could assist you in taking the case to court. The attorneys we work with have a great professional experience and they are able to place at your disposition a report concerning all the possibilities for undertaking actions to secure your debt, as well as information regarding the legal procedures which should be initiated. After the court decision enters into force, we will also assist you in the process with respect to the forcible collection of the debt, which is usually done by a bailiff. All the expenses done by you, including legal fees, lawyer and bailiff’s remunerations, etc. are added to the amount of the debt and are collected from the property of the debtor. REPRESENTATION When the maintaining of the good manners during negotiations with the clients is especially important for you, we could represent you and defend completely your interests. During representation, we take into account the instructions of the client and we always keep the respected level of confidentiality.We offer representation services regarding the resolution of a dispute between the parties and we strive to come up with a well-grounded and professional statement for an eventual agreement.

5. Debt collection procedure • Obtaining information regarding the origin of the debt as well as obtaining the documents which support them. • Examining the case and including the obtained information in the debt collection data base. • Sending an official letter to the debtor, delivered by a messenger, and later sending a reminding letter via fax or e-mail. • Getting in touch with the debtor through a telephone call. • Negotiating the payment of the debt, discussing all the possible objections and convincing the debtor to fully pay the debt. • Elaborating and organizing the signing of the documents which support the debt or preparing agreements regarding its deferred payment, upon the approval of the client. • After getting consent by the debtor regarding the payment of the debt, we continue working to its effective receiving by the client. All the amounts are transferred directly to the bank account of the client. • On condition that the debtor refuses to collaborate with respect to the payment of the debt, we try again to convince him/her to do so before the eventual initiation of a litigation process for forcible collection of the debt.

6. Debt collection procedure – continuation • Sending a report about the work done by us concerning the specific case, as well as a proposal for subsequent court actions with respect to the collection of the debt. • The client could assign us with the elaboration of a credit report regarding the solvency of the debtor and his/her property status. • The client assigns to a specialized attorneys, part of our team, to investigate the possibilities for imposing security measures and to give their opinion regarding the court procedure concerning the debt collection, including information about the respective costs. • The attorney contacts the debtor in order to inform him/her that he/she has been assigned to initiate legal procedure for collecting the debt – a court order for debt recovery or a lawsuit. • After discussing it with the client, the attorney could demand the imposing of security measures with respect to the property of the debtor – seizure of bank accounts, levy on assets, property restraint, etc. • Closing the litigation process after which the court decision enters into force. • Collaborating at the initiation of the forcible executive procedure, done by a bailiff. • All the costs for judicial fees, attorney and bailiff’s remunerations are included in the amount of the debt.

7. Prices Our principle of work in case of extrajudicial collection of thedebt is “NO WIN, NO PAY”. Our purpose is tocompletely satisfy the interests of our clients and we try to work in a way that they have the lowest possible expenses. Our remuneration for extrajudicial collection of the debt depends on many factors: - time passed after the stipulated date of payment (the age of the debt); - amount of the debt; - existence of documents that support the debt; - indisputability of the debt; - financial status of the debtor, etc.   The remuneration for the litigation procedure with respect to the debt collection depends mainly on the amount of the debt and the behavior of the debtor. All the expenses, including court fees, lawyer and bailiff’s remunerations, etc. are added to the amount of the debt and are collected from the property of the debtor.

8. Contact Information Bulgaria, Sofia, 1618, 55 “Ivan Susanin” Str., 4th floor, Phone/Fax: +359 2 4831 871, +359 884 128 107 Mobile phone: +359 884 53 40 77 Е-mail: office@consultoresbg.com www.collectbg.com