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SPOCK My decisions are completely logical

SPOCK My decisions are completely logical. Patient…Elliot. analyzing. analyzing. analyzing. analyzing. analyzing. analyzing. Emotional Intelligence. Scott Grogan, DO Faculty Development Fellow. Objectives. Defined Emotional Intelligence (EI) Explored one model & its components

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SPOCK My decisions are completely logical

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  1. SPOCK My decisions are completely logical

  2. Patient…Elliot analyzing analyzing analyzing analyzing analyzing analyzing

  3. Emotional Intelligence Scott Grogan, DO Faculty Development Fellow

  4. Objectives • Defined Emotional Intelligence (EI) • Explored one model & its components • Applied concepts to case studies

  5. Emotional Intelligence The ability to… • monitor one’s own and others’ feelings and emotions • discriminate amongst them • use this information to guide one’s thinking and actions

  6. Emotional Intelligence • IQ is a threshold capability • IQ = 15-20% of performance success • EI more important at higher IQ • 20% increase in performance • EI in medicine??

  7. EI Models Personality EI? Performance Intelligence

  8. Daniel Goleman 4 traits and skills Self-Awareness Self-Regulation Empathy Social Skill Self- Management Positive Impact Relationship Management

  9. Activity Number One • Read individual excerpts on traits • In pairs, determine & record… • 3-4 key features of the trait • One example of good & bad 10 Minutes

  10. Activity Number Two • With your partner, teach the table about your respective traits • Share your good & bad examples • We will hear a sampling 10 Minutes

  11. Neurobiology of EI Rational Emotional Amygdala

  12. EI Knockout Study • Experiential: • Strategic:

  13. Self-awareness Gut decisions?

  14. Self-awareness Are your feelings telling you something? • Iowa Gambling Task • Facial Expression and Suicide Risk

  15. Amygdala Hijack • Fight-flight-freeze mode • Quick/exaggerated responses • No response • Unable to learn • Poor decision making • Positive hijacks

  16. Amygdala Hijack • Discuss your experience: When... • do you get hijacked? • do your coworkers get hijacked? • We will hear samples 2 Minutes

  17. Self-regulation • Cognitive approach – the balcony • “Walk in their shoes” • Meditation and relaxation • Mental breaks • Happy thoughts?

  18. Can We Teach It? • Two keys for individuals: • Feedback • Goal-setting

  19. Activity Number Three • As tables… • Read each case study • Discuss questions & answers • Make a plan • We will hear samples 15 Minutes

  20. So What?

  21. What will you do next?

  22. Objectives • Defined Emotional Intelligence (EI) • Explored one model & its components • Applied concepts to case studies

  23. Recommended Readings

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