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Intercultural Communication

Intercultural Communication. Marie-Josephine von Chabert-Ostland marie-josephine.vonchabert-853@myci.csuci.edu 04.21.2014 or 21.04.2014. P-O-L-C Framework. Culture. Culture is a group of people that share a way of life Culture refers to

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Intercultural Communication

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  1. Intercultural Communication Marie-Josephine von Chabert-Ostland marie-josephine.vonchabert-853@myci.csuci.edu 04.21.2014 or 21.04.2014

  2. P-O-L-C Framework

  3. Culture • Culture is a group of people that share a way of life • Culture refers to • Everybody embodies multiple cultural identities and are a composite of these

  4. Communication • Communication = “A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.” • It is necessary for a company's success • Types of communication: • verbal • nonverbal • written

  5. Intercultural Communication Intercultural Communication = Communication between and among people /clients /workers from different cultural background.

  6. Need forInterculturalCommunication

  7. Hofstede‘sFive Cultural Dimensions

  8. Cross-Cultural Differences

  9. Do‘sandDont‘s

  10. The Differences Between Business Culture in Hong Kong and the United States - YouTube

  11. Reference • Judith Martin & Thomas Nakayama (2007) Intercultural Communication in Concepts, 4th Ed. • Anastacia Kurylo (2013) Inter/cultural communication. Representation & Construction of Culture. • Linda Beamer & Iris Vanver (2001) Intercultural communication in the global workplace 2nd Ed. • Mason Carpenter, Talya Bauer, Berrin Erdogan and Jeremy Short (2013)Principles of Management 2.0 • Merriam-Webster online dictionary. (2008). Retrieved September 21, 2012, from http://www.merriam-webster.com/dictionary/communication.

  12. Two Multiple Choice Questions • What should you do while interacting with another culture? • Forget about language barriers • Think in stereotypes • Use the same approach worldwide • Take the other persons culture into account • Which one is not a need for intercultural communication? • International travel • Worldwide campaigns • International business • Cultural Stereotypes

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