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RM Readiness- the ARMS Quality Improvement Framework online toolkit

RM Readiness- the ARMS Quality Improvement Framework online toolkit. 7 December Mitchell Library, Glasgow. Scottish Council on Archives. Strategy to advance record-keeping SCARRS: SCA Record Retention schedules Digital continuity and preservation

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RM Readiness- the ARMS Quality Improvement Framework online toolkit

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  1. SCOTTISH COUNCIL ON ARCHIVES General Register House Rm.21, 2 Princes Street, Edinburgh EH1 3YY T: 0131 535 1362 E: contact@scottisharchives.org.uk W: www.scottisharchives.org.uk

  2. RM Readiness- the ARMS Quality Improvement Framework online toolkit 7 December Mitchell Library, Glasgow SCOTTISH COUNCIL ON ARCHIVES General Register House Rm.21, 2 Princes Street, Edinburgh EH1 3YY T: 0131 535 1362 E: contact@scottisharchives.org.uk W: www.scottisharchives.org.uk

  3. Scottish Council on Archives • Strategy to advance record-keeping • SCARRS: SCA Record Retention schedules • Digital continuity and preservation • Quality Framework, Archives and Records Services (ARMS) • Reflecting best international standards but within Scottish legislative and political context • Designed to allow to measure your RM readiness, pre-dates PR(S)A

  4. WHAT IS ARMS? “A quality improvement framework to improve the consistency and transparency of quality and performance measurement across archives and records management in Scotland”

  5. ARMS Essentials • Flexible management tool • Measures key outcomes and performance indicators across the full-range of record-keeping activities • Tailored to present needs (Pick own QI) • Self-evaluation, self-improvement, • With validation, if desired • Now on-line toolkit

  6. ARMS 4 Core Outcomes • Help people trust organisations (accountability) • Select and make our individual and community stories accessible (access) • Support efficient delivery of services 4 Management and governance

  7. ARMS 7 Quality Indicators • QI 1 Create and manage trustworthy records • QI 2 Protect rights to interests • QI 3 Make sure records/archives survive as long as needed • QI 4 Help people find and use records/archives • QI 5 Work with our community • QI 6 Leadership and management • QI 7 Ethos and values

  8. ARMS QUALITY INDICATORS

  9. ARMS QUALITY INDICATORS

  10. PR(S)A • Expectation of improvement in RM • Collaboration and self-improvement in public authorities • Commitment to support contractors • Framework provided by Archives and Records Services (ARMS) Improvement Toolkit – a tool to deliver on the ground • Endorsed by Keeper, Scottish information Commissioner and Quality Scotland

  11. PR(A)S and ARMS • RMP, all the elements covered in ARMS • With Contractors’ responsibilities in toolkit • Readiness means having: • Policies • Plans • Setting out the objectives and identify actions needed to achieve these objectives • Procedures • All of this measured by ARMS

  12. Model RMP and ARMS

  13. Framework for contractors

  14. Framework for contractors

  15. Framework for contractors

  16. SCOTTISH COUNCIL ON ARCHIVES General Register House Rm.21, 2 Princes Street, Edinburgh EH1 3YY T: 0131 535 1362 E: contact@scottisharchives.org.uk W: www.scottisharchives.org.uk

  17. SCOTTISH COUNCIL ON ARCHIVES General Register House Rm.21, 2 Princes Street, Edinburgh EH1 3YY T: 0131 535 1362 E: contact@scottisharchives.org.uk W: www.scottisharchives.org.uk

  18. SCOTTISH COUNCIL ON ARCHIVES General Register House Rm.21, 2 Princes Street, Edinburgh EH1 3YY T: 0131 535 1362 E: contact@scottisharchives.org.uk W: www.scottisharchives.org.uk

  19. And finally • SCA on-going commitment to ARMS: • Online toolkit • Commissioned bespoke training for reviewers, February 2013 • Use ARMS to • measure your readiness for PR(A)S + plan improvements • help advance record-keeping in your organisation and in Scotland, enabling us to meet: • Business needs • Requirements of current and future organisational accountability and transparency, • Stakeholder expectations

  20. SCOTTISH COUNCIL ON ARCHIVES General Register House Rm.21, 2 Princes Street, Edinburgh EH1 3YY T: 0131 535 1362 E: contact@scottisharchives.org.uk W: www.scottisharchives.org.uk

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