Time Study Summary

1. Time Study Summary

2. Table of Contents Definitions: Departments ……………………………………………….. Pg 3 Participants ………………………………………………… Pg 4 Work Areas ……………………………………………........ Pg 5 Definition of Intel O/H ……………………………..…….. Pg 6 Definition of Web Products ……………………....... Pg 7 & 8 Definition of Training ……………………………………. Pg 9 Definition of Client Work ………………………… Pg 10 & 11 Data Summary: Profile of all Work Areas (tabular) …………………........ Pg 12 Profile of all Work Areas (graphic) ……………………… Pg 13 Dept Profile of select Work Areas 1 (4-up graphic) ….. Pg 14 Dept Profile of select Work Areas 2 (4-up graphic) ...... Pg 15 Listing of Participants by Dept (Reference) ……………. Pg 16 Identification of Client Work by business ……………..... Pg 17

3. Departments: Those polled were divided into eight departments, reflecting both functional and work area characteristics. They are as follows: • Briefers 5. Intel • CT (Counter Terrorism) 6. OSINT • Geopol 7. Policy • Graphics 8. WG (Writers Group)

4. Participants: Work hours from 37 participants was gathered and summarized. Participant names/depts as follows:

5. Major Work Areas: • Intellectual Overhead (generic, non product or non client specific). • Web Products • Training • Client Work (GVs, Security, Geopol, Policy).

6. Intellectual Overhead: • Sweeps (incl reading monitors’ output) does not include client-specific sweeps. • Intelligence gathering (incl source recruiting). • Generic research (does not include specific research for a client or article). • Admin duties (intern orientation, interviews, inter-dept coordination). • Discussions (not incl training or discussions explicitly linked to a definable product. • Other: Discussions w/fellow analysts or deep thinking time.

7. Web Products: • Article research and preparatory questions. • Article writing (analyst and/or writer). Includes time necessary to hand off writing to another person. • Article comments (aka “hack it apart”). • Article editing (analysts only) incl fact check. • Edit (writers only, includes rewrites). • Copy edit (writers only). • Site backread (writers only).

8. Web Products (cont): • Maps (all) includes analyst research, map creation, and writers edit. • Graphics (all) includes analyst research, graphic creation, and writers edit. • Acquiring art/pictures external; (writers only).. excludes all in-house crafted maps/graphics. • Writing or editing sitreps. • Website maintenance (writers). • Podcasts…includes assisting caster with research/background.

9. Training: • Trainer (training others). • Trainee (getting trained oneself).

10. Client Work: • GV (includes sweeps, writing and editing). • Investigations. • Report writing. • Reports - comments (aka “hack it apart”). • Reports editing (analysts). • Edit (writers only). • Copy edit (writers only).

11. Client Work (cont): • Maps (all) includes analyst research, map creation, and writers edit. • Graphics (all) includes analyst research, graphic creation, and writers edit. • Client briefings (includes prep time). • Travel (only include travel during work day, e.g. normal work hours lost due to travel). • Client admin.

12. Work Area Profile of All Depts Hours Percent Percentages express portion of total work time associated with each major work area. Includes all work departments. Remember that client work is further sub-categorized into the elements of CIS/GV. As an example, the briefers spend 184 hours on client work, which was 58% of their total hours. Graphical depiction of this on pages 14 & 15.

13. Work Area Profile of All Depts Of the total hours spent, 14.1% was spent on identifiable client work, 57.1% on intellectual overhead, 1.1% on training, and 27.6% on the website.

14. Work Area Profile by Dept (1)

15. Work Area Profile by Dept (2)

16. Client Work: Hrs by Dept & Business Of the 526 hours specifically identified to client work (also see pg 12), 36% was spent on Geopol, 26% on P-Pol, and 38% on Security. Caution is in order however, as this is not the whole story.