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Trust-as-a-Service for Digital Environments. Sheikh Mahbub Habib. Trust: physical vs. digital environments. DNA Diagonistic n. DNA Diagonistic 2. DNA Diagonistic 1. Doctor 1. Trust. Trust Service. Doctor 2. Patient. ---. Patient. ---. digital world : no direct contacts.
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Trust-as-a-Servicefor Digital Environments Sheikh Mahbub Habib
Trust: physical vs. digital environments DNA Diagonisticn DNA Diagonistic2 DNA Diagonistic1 Doctor1 Trust Trust Service Doctor2 Patient --- Patient --- digital world: nodirectcontacts physical world: directcontacts Doctorn Know-how Challenges Motivation Impact Milestones Solution Telecooperation
Trust-as-a-Service: keychallenges DNA Diagonistic1 DNA Diagonistic2 DNA Diagonisticn Composite services/ attributes • Preferred Attributes • Security • Compliance • Legal Trust Service --- Conflict [HHRM12] °[HRM10] [HRM10, HHRM12] Know-how Challenges Motivation Impact Milestones Solution Telecooperation
Challenge #1: complianceof attributes • Attribute #1 • Attribute #2 • Attribute #3 • --- • Attribute #N DNA Diagonistic1 DNA Diagonistic2 DNA Diagonisticn • Attribute #1 • Attribute #2 • Attribute #3 • --- • Attribute #N Trust Service • Attribute #1 • Attribute #2 • Attribute #3 • --- • Attribute #N --- • Attribute #1 • Attribute #2 • Attribute #3 • --- • Attribute #N [HHRM12] °[HRM10] [HRM10, HHRM12] Know-how Challenges Motivation Impact Milestones Solution Telecooperation
Challenge #2: conflicting infoabout attributes DNA Diagonistic1 DNA Diagonistic2 DNA Diagonisticn Trust Service --- Conflict [HHRM12] °[HRM10] [HRM10, HHRM12] Know-how Challenges Motivation Impact Milestones Solution Telecooperation
Challenge #3a: compositeservices DNA Diagonistic1 DNA Diagonistic2 DNA Diagonisticn • Attribute #1 • Attribute #2 • Attribute #3 • --- • Attribute #N Composite services Trust Service --- [HHRM12] °[HRM10] [HRM10, HHRM12] Know-how Challenges Motivation Impact Milestones Solution Telecooperation
Challenge #3b: composite attributes A-1 A- 1.1 DNA Diagonistic1 DNA Diagonistic2 DNA Diagonisticn • Attribute #1 • Attribute #2 • Attribute #3 • --- • Attribute #N Composite attributes A- 2.1 A-2 A- 2.2 Trust Service A-1 A- 1.1 A-2 A- 2.1 A- 2.2 --- A-1 A- 1.1 A-2 A- 2.1 A- 2.2 [HHRM12] °[HRM10] [HRM10, HHRM12] Know-how Challenges Motivation Impact Milestones Solution Telecooperation
Solution: web-based Trust-as-a-Service Assessment Engine Composite services/ attributes Trust Service • Preferred Attributes • Security • Compliance • Legal Trust Computation Engine (TCE) Trust Manager (TMg) Registration Manager (RM) Trust Information (TI) --- Trust Update Engine (TUE) Conflict --- Know-how Challenges Motivation Impact Milestones Solution Telecooperation
Know-how: trust-as-a-service Cloud N Cloud 2 Cloud 1 CAIQ Engine Trust Service • Preferred Attributes • Security • Compliance • Legal Service attributes Trust Computation Engine (TCE) Trust Manager (TMg) Registration Manager (RM) Trust Information (TI) --- Trust Update Engine (TUE) Conflict --- Know-how Challenges Motivation Impact Milestones Solution Telecooperation
Trust-as-a-service: user experience Recommended Service attributes Security Compliance Legal Data Governance Cloud storage Preferred Trust Service Service attributes Security Compliance Legal Trust Manager Know-how Challenges Motivation Impact Milestones Solution Telecooperation
Impact oftrust in business 2003: The least trusted buyers in the study incurred procurement costs five times higherthan those of the most trusted buyers. [DC03] 2005 already, eBay sellers with established reputation could expect about 8% more revenue than new sellers marketing the same goods. [RZSL06, YSKY09] 2010: 77% of participants had refused to buy a product or service from a distrusted company in the last year. [Edelman Trust Barometer Survey 2010] Milestones Know-how Challenges Motivation Impact Solution Telecooperation
Growing impact of trust in the cloud Milestones Know-how Challenges Motivation Impact Solution Telecooperation
Trust-as-a-Service sprint: timescalesandkeymilestones Know-how Challenges Motivation Benefits Milestones Solution Telecooperation
Trust-as-a-Service sprint: keymilestones & collaboration Know-how Challenges Motivation Benefits Milestones Solution Telecooperation