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CLPOA Member Survey

CLPOA Member Survey. 2013 Preliminary Results Readout Updated July 22, 2013. Survey Objectives. Understand what our members value Understand our members’ satisfaction and concern Gather direction for Board Focus Gather direction for Lake Strategic Plan. Overall Survey Process.

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CLPOA Member Survey

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  1. CLPOA Member Survey 2013 Preliminary Results Readout Updated July 22, 2013

  2. Survey Objectives Understand what our members value Understand our members’ satisfaction and concern Gather direction for Board Focus Gather direction for Lake Strategic Plan

  3. Overall Survey Process Design and Test Survey Distribute Survey Collect Responses Conduct Detailed Response Analysis Prepare Findings Report We are here

  4. Survey Method Open to all CLPOA members in good standing One response per family membership Online and Paper responses available Can provide a baseline for future changes Survey open for input from June 12 – June 28, 2013

  5. Q1. Survey Response Rate – 64/109 Survey practices* suggest we are +/- 10%, 19 times out of 20 Q1. Where on the lake is your property? * http://www.greatbrook.com/survey_statistical_confidence.htm

  6. Q2. Our History Q2. How long have you and your family been coming to Clear Lake?

  7. Q3. How We Use Clear Lake? Q3. Describe your use of Clear Lake Experience?

  8. Q4. What we Value Q4. Importance of Factors to Clear Lake experience?

  9. Q4. Satisfaction Q5. Satisfaction with Factors of Clear Lake experience?

  10. Q4. Biggest Gaps Top “Critical” Values Water Quality Peace and Quiet/Tranquility Different from the City Natural Beauty Peace and Tranquility Safe and Friendly Top “Dissatisfied” Factors Water Quality Peace and Quiet/Tranquility Different from the City Natural Beauty Community Events Party Atmosphere Q. Satisfaction with Factors of Clear Lake experience?

  11. Thanks for a TON of rich input

  12. Q5. Other Comments Summary Lots of “passion” about boat traffic: wakes, safety, noise, common courtesy Concerns about the environment Concerns about peace and quiet (music playing from docks and boats) Recognition that we are a “busy, fun lake”

  13. Q6. Best Memories Summary • Bonfires • Dinners with family • Skiing and tubing with the kids • Paddling and kayaking • Fishing • Quiet Mornings and Evenings • Swimming at the Dock • Hearing the Loons

  14. Q7. Priorities for CLPOA Board

  15. Q8. Communication Preferences

  16. Q9. Communication Suggestions Summary Generally you are very happy with communication improvements made this past year Some suggest more opportunity for meetings Some want local politicians more involved in and accountable for our issues

  17. Next Step: Analysis and Report. Design and Test Survey Distribute Survey Collect Responses Conduct Detailed Response Analysis Prepare Findings Report Strike a volunteer committee to review the data in detail and prepare a report to the CLPOA Members and Board If you want to volunteer, please contact me: bruce.dow@rogers.com We will post the detailed survey results and this presentation on the CLPOA Website

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