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DOCTOR’S INDUCTION January 2012. How to get the best out of Laboratory Service. South Laboratory. Opened January 2012 Clinical Biochemistry, Haematology and Blood Transfusion Opposite rear entrance to AMAU Connected by pneumatic tube to new hospital Electronic requesting being rolled out.
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DOCTOR’S INDUCTION January 2012 How to get the best out of Laboratory Service
South Laboratory • Opened January 2012 • Clinical Biochemistry, Haematology and Blood Transfusion • Opposite rear entrance to AMAU • Connected by pneumatic tube to new hospital • Electronic requesting being rolled out
Pneumatic tube system • Currently only South Laboratory • Clin Biochem/Haem emergency 911 • Routine 913/914 • Blood Transfusion 912
Pneumatic tube system • No Microbiology (summer 2012) • No blood cultures (summer 2012) • Allow yellow-topped gel tubes to clot 5 minutes before sending • Do not send routine samples to 911 • Ensure that swivel opening clicks shut
DON’T . . . DO . . . • Make urgent requests unless samples • are truly urgent / emergencies • Complete form fully and legibly • Complete your own details and • the name of the Consultant • Make “add-on” requests a routine • Use addressograph labels for sample tubes • Give accurate clinical information • Expect that samples sent out of hours • will be processed that day (unless urgent) • Notify the lab by phone when sample • results are required urgently • Seek advice if unsure about process • or unsure about the interpretation. • Avoid unnecessary telephone • calls for results Specimen acceptance policy in place, therefore all details for patient correct ID are required before samples are accepted and processed. Some GENERAL DO’s and DON’Ts
DO . . . . DON’T . . . . ‘ Phone emergency requests Routinely telephone for results Send the correct number of samples Share passwords (haematinics, PTH) Check Lab-centre for results Make add-on request by ‘phone Use the green Add-On request form Some SPECFIC DO’s and DON’Ts Urgent request Xt 29979 Results enquiry xT 28509 Blood Transfusion request Xt 29474 Duty biochemist xT 28514 Lab-centre passwords e-mail morag.duncan@nhs.net
Blood transfusion • Request form must be signed by medical practitioner as considered a prescription. • Person taking sample, e.g., nursing staff must also sign form. • Sample tubes must be fully labelled by hand at bedside confirming details with patient or wristband. • May use addressograph label on form. • All details must be given on request form. • The “Urgent” (within 40 minutes) and “Emergency” (within 15 minutes) tick boxes are for use ONLY if the patient has a life threatening need for blood transfusion. This must also be indicated by a phone call to the blood bank staff.