University Support Services – Client Technologies Loaner Computer Database

1. University Support Services – Client TechnologiesLoaner Computer Database Group 2: Richard Karpie Katherine Keller AndelKellman Adam Krakowsky Zachary Lewkowicz

2. Company Background • University Support Services – Client Technologies at the University at Buffalo • Several office locations on campus • Loan out laptop and desktop computers to faculty members • Fulfill the faculties needs

3. Problem • Unknown what programs are on each computer to be loaned out • Unknown when the last time the computer was updated • Updating system is unorganized and inefficient

4. Objective • Create a database to fix the problems: • Centralize relevant information • Develop a system to track when the computer was last updated • Show the support staff what computers need to be updated • Show which programs and versions are on which computer • Easy to update on a regular basis

5. Solution • Track the location of computers • Track the type of computer • Input support staff information • Assign computers to staff members • Continually update a list of programs • Assign programs to service packs • Track when a computer was last updated • Show what service packs each computer needs

6. Business Value • Increased efficiency • Company organization • Ensures the faculties needs • Reduces task time • Staff responsibility • Future expansion

7. Website • http://www.acsu.buffalo.edu/~zl4/