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Decision Support as a Clinical Skill Module II: Using the Ottawa Personal Decision guide. Last update: September 2008. OTTAWA DECISION SUPPORT FRAMEWORK. Decisional Needs Decisional conflict (uncertainty) Decision: type, timing, stage, leaning Knowledge & Expectations
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Decision Support as a Clinical SkillModule II:Using the Ottawa Personal Decision guide Last update: September 2008
OTTAWA DECISION SUPPORT FRAMEWORK • Decisional Needs • Decisional conflict (uncertainty) • Decision: type, timing, stage, leaning • Knowledge & Expectations • Values clarity • Support/resources • Personal/Clinical Characteristics • QualityInformed, values-based • Actions • Delay, continuance • Impact • Values-based health • outcomes • Reduce regret and blame • Appropriate use & cost of health services • Decision Support • Clarify decision and needs • Provide facts, probabilities • Clarify values • Support/Guide/Coach • Monitor/Facilitate progress British Medical Journal 327:736-740, 2003
Health Decisions Best Suited for the Ottawa DSF • No clear “choice” that’s right for everyone • Stimulated by new circumstance, medical diagnosis, or developmental transition • Careful deliberation --- uncertain outcomes (scientific uncertainty) • Options have different benefit/harm profiles that clients value differently • More effort in deliberation than in implementation
Ottawa Personal Decision Guide • Clarify the Decision • Identify Decision Making Needs • Explore Needs • Plan Next Steps
Age Gender Locale Occupation Education Language Ethnicity Medical diagnosis Duration of diagnosis Marital status Family composition Health status physical cognitive emotional social Client’s Characteristics
Progress in Decision Making • Leaning: Choice predisposition • Leaning towards a specific option? • Certainty: • Best choice for you? • Stage: • Aware of options? • Close to choosing? • Already made a choice?
Using the Ottawa Personal Decision Guide Any Decision • Form groups of two • ‘Client’ making a difficult decision • ‘Practitioner’ interview • ‘Client’ choosea real decision • (health decision, career, education, move, buy a car) • ‘Practitioner’ interviews patient & documents on the Ottawa Guide • Discussion