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Using Student Engagement to Stimulate Change on Campus John Hayek, Ph.D. Senior Associate Director

Using Student Engagement to Stimulate Change on Campus John Hayek, Ph.D. Senior Associate Director. Advance Organizer. What kind of information about the student experience is compelling and useful for stimulating change and improvement on campus?. Overview. NSSE Primer

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Using Student Engagement to Stimulate Change on Campus John Hayek, Ph.D. Senior Associate Director

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  1. Using Student Engagement to Stimulate Change on CampusJohn Hayek, Ph.D.Senior Associate Director

  2. Advance Organizer What kind of information about the student experience is compelling and useful for stimulating change and improvement on campus?

  3. Overview NSSE Primer Ways to Stimulate Change Institutional Examples Open Discussion

  4. Foundations of Student Engagement Assessing the Student Experience 1970s Quality of Student Effort (Pace) 1980s Student Involvement (Astin) Social & Academic Integration(Tinto) Good Practices in Undergraduate Education (Chickering & Gamson) Learning and Development Model(Pascarella) 1990s Student Engagement(Kuh)

  5. National Survey ofStudent Engagement • Started in 1999 with 12 institutions – grown to 530+ in NSSE 2005 • Over a half million students (first-year students and seniors) at 850 colleges and universities (2000-2004) • Focuses on promoting effective educational practice and institutional improvement • Web and paper versions; extensively tested to ensure validity and reliability • Assesses the extent to which student are engaged in educational practices related to high levels of learning and development

  6. Using Student Engagement To Stimulate Change • Link to Mission & Accreditation • Share Information Widely • Enhance Faculty Development • Benchmark (External & Internal) • Connect to Outcomes and Other Campus Data • Emphasize Effective Educational Practices

  7. 1. Link to Mission & Accreditation

  8. 1. Link to Mission & Accreditation NSSE Accreditation Toolkit • Links Between NSSE & Accreditation • Mapping NSSE to Accreditation Standards • Vignettes of Institutional Usage

  9. 2. Share Information Widely “NSSE is a great way to stimulate reflection and debate about what we do more and less well, and why. For us it’s proving an exciting and enlivening tool for self-reflection and self-improvement.” Michael McPherson, President of The Spencer Foundation (former President of Macalaster College)

  10. 2. Share Information Widely

  11. 3. Enhance Faculty Development • Faculty Retreats & Workshops • Scholarship of Teaching & Learning • Course Evaluations • Tip of the Week • Incentive Programs • FSSE / NSSE Gap Analysis Mini-Grant: Early Engagement of First-Year Students • Vice President for Academic Affairs • Identified start-up resources (up to $2,500 per year for two years) • Help academic departments introduce students engagement initiatives • Designed to improve department’s engagement of its students during their first semester at the university

  12. 3. Enhance Faculty DevelopmentFSSE / NSSE Gap Matrix Miss Hit Miss Hit

  13. 4. Benchmark - External • Consortia • ADP • Peer Groups • Aspirant Groups • Special Analyses

  14. 4. Benchmark - External

  15. 4. Benchmark – Internal

  16. 4. Benchmark – Internal

  17. 5. Connect to Outcomes & Other Campus Data

  18. 5. Connect to Outcomes & Other Campus Data

  19. 5. Connect to Outcomes & Other Campus Data • In-house surveys • National surveys • CIRP / CSS • YFCY • CSEQ / CSXQ • EBI Benchmarking surveys • Noel Levitz Student Satisfaction Inventory • ETS Major Field Tests • ACT Collegiate Assessment of Academic Proficiency • Institutional data such as GPA, financial aid, transcripts, retention, certification tests, etc.

  20. 6. Emphasize Effective Educational Practices • A “living” mission and a “lived” educational philosophy • An unshakeable focus on student learning • Clearly marked pathways to student success • Environments adapted for educational enrichment • An improvement-oriented campus culture • Shared responsibility for educational quality and student success Based on higher than predicted graduation rates and student engagement

  21. Institutional Examples Many schools are stimulating change and improvement on campus by using student engagement data.

  22. Glen Hahn Cope Provost and Vice Chancellor for Academic Affairs University of Missouri – St. Louis Using NSSE Data to Stimulate ChangeAASCU 2005 San Diego Meeting

  23. University of Missouri in St. Louis • Urban public research university • Recent leadership and vision changes • UM System Strategic Planning • UMSL Action Planning • NSSE Participation (begins with 2000 pilot) • From “administrative use only” in 2000 to 2003, 2004 campus-wide forums • From “denial of results” to colleges verifying, faculty discussions, and Action Plan benchmarks

  24. University and Campus Activities • University System-wide Efforts • UM New Faculty Teaching Scholars • President’s Academic Leadership Institute • Campus-wide Efforts • Center for Teaching and Learning (est. 10/2000) • Faculty and TA programs, orientations • Kuh presentations with academic and student affairs leaders, early career faculty (2/02) • Engagement concepts routinely used in program names • UMSL at 40:Campus Conversation Series 2003-2004 • November: Student engagement • February: Engaged research • April: Community Engagement • February ‘05:Creating an Engaged University • Action Planning 2003-2004 • Office of the Provost created August 2004 • Reliance on faculty governance, input • Benchmarks with NSSE data

  25. College Activities • College efforts – sampling • Arts and Sciences appended with permission 15 NSSE items to fall semester 2002 course evaluations • College of Business Administration includes all majors in capstone course in its sample • Honors College oversamples its freshmen and seniors • College efforts – discussion and action • Presentations about NSSE invited by COE, CoBA • A & S Dean’s charge to departments • Embracing undergraduate research

  26. Outcomes • Increased campus-wide awareness (FSSE, NSSE) • Persistent conversations • Increased communication • Responsibility assumed at unit level • Increased acceptance of methodology, data • Interventions identified in colleges and departments • Increased response rates NSSE FSSE 2003 38.0% 26.4% 2004 47.5% 44.5%

  27. Norfolk State University (NSU) • University of opportunity • Wide variety of programs for students seeking access to an affordable high-quality education • Founded in 1935 • Located in the downtown Norfolk, Virginia • Virginia’s largest public historically black university (HBCU) • Seventh largest HBCU in the nation • Approximately 6,000 culturally diverse students

  28. Surveys of Student Engagement at NSU • Spring 2002 • NSSE (paper mode) • Spring 2003 • NSSE (web-based mode) • FSSE (web-based mode) • Spring 2004 • NSSE (local administration) • Fall 2004 • BCSS (paper mode) • Spring 2005 • NSSE (web+ mode)

  29. Using NSSE for Quality Enhancement • NSSE Data • NSSE Process • NSSE Concept

  30. Using NSSE for Quality Enhancement: Data • Set up internal and external benchmarks to assess and monitor NSU performance on NSSE benchmarks and individual items, salient for NSU • Provide information for internal decision-making and strategic planning • Engage faculty, administrators, and students in conversations to explore best educational practices

  31. Using NSSE for Quality Enhancement: Data (Cont’d) • Advance campus initiatives • Articulate and affirm effective institutional practices and improve NSU self-image and community perception • Triangulate internal reports and research projects • Triangulate external reporting

  32. Using NSSE for Quality Enhancement: Process • Provide information for internal decision-making • Advance campus initiatives • Identify effective methods to administer other university-wide surveys.

  33. Using NSSE for Quality Enhancement: Concept • Begin developing a more comprehensive institutional concept of academic quality • Attract faculty and administrators’ attention to best practices in the undergraduate education

  34. Using NSSE for Quality Enhancement: Future Plans • Assessment of new campus initiatives • First-Year Experience • American democracy project (ADP) • Reaffirmation of Accreditation • Southern Association of Colleges and Schools (SACS) Compliance Certification Audit • SACS Quality Enhancement Plan (QEP) Theme

  35. Contact Information Nuria M. Cuevas, Ph.D. Associate Vice President for Academic Affairs and Director, Institutional Effectiveness and Assessment NORFOLK STATE UNIVERSITY Phone: (757) 823-8408 E-Mail: ncuevas@nsu.edu Web: www.nsu.edu/iea

  36. Sharon Hahs Provost February 6, 2005 Using NSSE Data

  37. ◆ In Illinois, 20 minutes from the St. Louis Arch ◆ Only public university in Southwestern Illinois ◆ Most populous region of downstate Illinois ◆ St. Louis metro area includes 2.7 million people A Metropolitan University in a Pastoral Setting

  38. With Programs in: ◆ Arts and Sciences ◆ Business ◆ Dental Medicine ◆ Education ◆ Engineering ◆ Nursing ◆ Pharmacy

  39. ◆ 13,493 Students 10,811 Undergraduate 2,485 Graduate 198 Professional ◆ On-Campus Housing for 2,900 Students ◆ Most students live and work in a 60 mile radius and commute to classes. ◆ About 30 percent of undergraduates are new each fall, two-fifths of those as transfer students. ◆ More than half of students receiving baccalaureate degrees started as transfer students.

  40. Long Term Goals ◆ Revisited Every 5 to 10 Years ◆ Measured Annually ◆ Lead to Short Term Goals Short Term Goals ◆ One to Three Years Long ◆ Founded on evidence ◆ Measured and Evaluated ◆ Lead to Actionable Projects

  41. SIUE’s Long-Term Goals 1. Engaged Student and Capable Graduates 2.Innovative High Quality Programs 3. Committed Faculty and Staff 4. Harmonious Campus Climate 5. Active Community Engagement 6.Sound Physical and Financial Assets 7. Excellent Reputation

  42. Measures for Long Term Goals NSSE: Has content parallel to existing alumni and faculty surveys ◆ Multiple Measures ◆ Longitudinal Data ◆ External Comparative Data ◆ Intra-Institutional Data Annual since 2000 Urban Consortium Can be “cut” to components within SIUE

  43. Uses of NSSE in Measuring Long Term Goals ◆ Measures of Student Engagement ◆ Measures of Faculty and Staff Commitment to Educational Opportunity ◆ Measures of Harmonious Climate ◆ Measures of Community Engagement ◆ Measures of SIUE Reputation

  44. Freshman Seminar ProposalApril 2002 • Piloted four options: • Honors Seminars • University Experience Course • Culture, Ideas, Values Course (CIV) • Learning Communities in Academic Development

  45. Common goals for freshman seminars— Freshman Seminar Proposal 2002 1--To assist new freshman in making the transition to college level work and expectations; 2--To orient students to the services and culture of the University; 3--To engage students in an intellectual community of students and faculty.

  46. Review committee and use of special study • Ad hoc subcommittee of the Curriculum Council, Faculty Senate • Literature Search • Focus Groups • NSSE study • Summary Report—NSSE 2003 Special Course Oversample April 19, 2004

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