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Tasha Bales ILS Administrator University of California, Santa Cruz tkeagan@ucsc

Transforming Technical Services. Growing IT Skill Sets within Technical Services Departments. Tasha Bales ILS Administrator University of California, Santa Cruz tkeagan@ucsc.edu. ALA Annual 2012 June 23, 2012 Anaheim, CA. Why Grow IT Skill Sets?. Decreasing Budget Reduced Staffing

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Tasha Bales ILS Administrator University of California, Santa Cruz tkeagan@ucsc

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  1. Transforming Technical Services Growing IT Skill Sets within Technical Services Departments Tasha Bales ILS Administrator University of California, Santa Cruz tkeagan@ucsc.edu ALA Annual 2012 June 23, 2012 Anaheim, CA

  2. Why Grow IT Skill Sets? Decreasing Budget Reduced Staffing Emerging Technologies ILS Limitations Minimal IT Support

  3. Which IT Skill Sets? • Application Software and Utilities • Programming and Scripting Languages • Training & Instruction • Documentation/Technical Writing • Project Management

  4. A Few Tools… MarcEdit VBScript TeraTerm MarcXgen Xenu’s Link Sleuth Perl AutoIt OCLC Macro Language

  5. Task: Local Holdings Records • 13 Steps  3 Steps • “Instant” LHR for adds & withdrawals • Quick, accurate, sustainable • Tools: TeraTerm & ILS Local Holdings Records (LHR) http://library.ucsc.edu/tech-serv/procedures

  6. Task: Reporting Statistics • Stop manual counts/measuring • Conform to reporting requirements • Granularity, quality and consistency = better information • Tool: Perl Statistics, Monthly Procedure http://library.ucsc.edu/tech-serv/procedures

  7. Task: e-book e-invoicing • Invoicing + free, full MARC records • No fees for custom cataloging • Easily absorbed into weekly workflow • Tools: MarcEdit, ILS load profiles YBP E-books http://library.ucsc.edu/tech-serv/procedures

  8. Results • Self-sufficiency • Technological Agility • Improved Decision-making • Better Communication • Doing more with less  Doing more with more tools at our disposal

  9. Thanks for your time! Tasha Bales ILS Administrator University of California, Santa Cruz tkeagan@ucsc.edu

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