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Oracle Real Estate Management. Why is Real Estate Management Important?. “The workplace represents a large portion of an enterprise's overhead cost, second only to labor costs.”. Gartner, Drive Value Through Workplace Change, Michael Bell, 16-January-2003. The Real Estate Market.
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Why is Real Estate Management Important? “The workplace represents a large portion of an enterprise's overhead cost, second only to labor costs.” • Gartner, Drive Value Through Workplace Change, Michael Bell, 16-January-2003
The Real Estate Market Oracle Real Estate Management
EVERYBODY has real estate Who do we define as the Real Estate Market? Entities that lease, own,or manage buildings or facilities that they lease, own, or manage
Tenants May sublease acting as landlord Segmented by industry Building Owners Buy and sell properties Segmented by industry May outsource management of properties Developers Construct from ground up May manage or outsource Property Management Companies Don’t own or lease anything Provide real estate management as a service May act on behalf of Building Owners, Tenants, or both Brokers Facilitate real estate transactions between buyers and sellers Real Estate Market by Segments
C O R P O R A T E R E A L E S T A T E Other • General business • Manufacturers • Professional Services Retail/Franchise • Retail store • Quick service/Fast Food • Banks/Insurance Commercial Real Estate • Investment Real Estate • Banks/Insurance • Developers Healthcare • Hospitals • Healthcare Services • HMOs Comms/ Utilities • Wireless Carriers • Wireline Carriers • Power/Water/Gas Government • Army Housing • Property Administration • Military Stores Higher Education • Campus Management • Dormitories • Investment Real Estate Real Estate Market by Industry
Market Trends • Entities that manage real estate are finally starting to embrace technology • Consolidation of software providers is causing concern • Many of the incumbent solutions built on old technology and don’t have the capital to stay current • Current economics forcing them to manage their real estate holdings and commitments better
Markets for Oracle Property Manager • Corporate Real Estate • Large, multi-national • Telecommunications • Commercial Real Estate • REIT’s • Developer/Owners • Retail Real Estate • Fast Food/Chain Restaurants • Banks/Insurance Companies
Corporate Real Estate • Existing EBS Customers • Most of the setup already done • Fold real estate transactions into existing business process • Space Management • Understanding current utilization of space to drive economic utilization of space • Landlord Functionality • Supports subleasing of under utilized space • Integration with Enterprise Asset Management • Natural extension of managing space • Integration to Supply Chain
The Oracle Real Estate Management Solution Footprint Oracle Real Estate Management
Major Functions of Real Estate Construction Management Sales and Marketing/ Deal Management Lease Administration and Space Management Facilities Management Procurement
Oracle Real Estate Management Construction Management Sales and Marketing/ Deal Management Lease Administration and Space Management Facilities Management • Oracle Projects • Site Selection • Construction • Leasehold • Improvement • Build Out • Rebilling • Demolition • Oracle Sales/Oracle Marketing • Contact Management • Deal Tracking • Collaborative Negotiation • Collateral Management • Oracle Property Manager/Oracle Financials • Lease Execution • Milestones • Rent Calculation • Transaction Processing • Space Administration • Oracle Enterprise Asset Management • Facilities Requests • Maintenance Requests • Predictive Maintenance • Compliance Procurement
Oracle Real Estate Management • Financials • Oracle Financials • Oracle iReceivables • Oracle Advanced Collections • Oracle Financial and Sales Analyzer • Oracle Internet Expenses • Maintenance Management • Oracle Enterprise Asset Management • Projects • Oracle Projects • Oracle Project Billing • Oracle Project Collaboration • Manufacturing • Oracle Discrete Manufacturing • Procurement • Oracle Purchasing • Oracle iProcurement • Oracle Sourcing • Oracle iSupplier Portal • Sales • Oracle Sales Online • Marketing • Oracle Marketing • Service • Oracle iSupport • Oracle TeleService • Oracle Field Service
Solutions by Perspective - Landlord • Financials • Oracle Financials • Oracle iReceivables • Oracle Advanced Collections • Oracle Financial and Sales Analyzer • Oracle Internet Expenses • Maintenance Management • Oracle Enterprise Asset Management • Projects • Oracle Projects • Oracle Project Billing • Oracle Project Collaboration • Manufacturing • Oracle Discrete Manufacturing • Procurement • Oracle Purchasing • Oracle iProcurement • Oracle Sourcing • Oracle iSupplier Portal • Sales • Oracle Sales Online • Marketing • Oracle Marketing • Service • Oracle iSupport • Oracle TeleService • Oracle Field Service
Solutions by Perspective – Tenant • Financials • Oracle Financials • Oracle iReceivables • Oracle Advanced Collections • Oracle Financial and Sales Analyzer • Oracle Internet Expenses • Maintenance Management • Oracle Enterprise Asset Management • Projects • Oracle Projects • Oracle Project Billing • Oracle Project Collaboration • Manufacturing • Oracle Discrete Manufacturing • Procurement • Oracle Purchasing • Oracle iProcurement • Oracle Sourcing • Oracle iSupplier Portal • Sales • Oracle Sales Online • Marketing • Oracle Marketing • Service • Oracle iSupport • Oracle TeleService • Oracle Field Service
Streamline Real Estate Management Site Selection & Acquisition • Identify site candidates for lease or purchase • Review and approve acquisition • Track costs & progress of construction projects • Schedule resources (labor, materials, equipment) Construction Management Operations and Facilities Management • Service facilities and assets • Meet financial obligations (e.g., lease payments) • Track individual and aggregate site profitability • Determine whether to keep or close site Site / AssetDisposal
Site Selection and Acquisition Oracle Products • Site Selection • Planning next store opening or office opening or relocation • Intensive data analysis • Acquisition • Opportunity management from a Landlord perspective • Project management from a Tenant perspective Oracle Sales and Financial Analyzer Oracle Discoverer Oracle Daily Business Intelligence Oracle Sales Online Oracle Marketing Oracle Projects Oracle Project Collaboration Oracle Financials Oracle Internet Expenses
Deal Management Expedite Time to Lease with Collaborative Negotiation • Create Collateral • Property brochures • Websites • Manage Opportunities • Track progress of deal • Share among team members • Virtual Collaboration • Share documents and drawings • Version track living documents BuildCollateral Track Opportunities CollectCost Market Negotiate Execute • Market Property • Lease spaces or entire properties • Leverage contacts • Opportunity Costs • Site inspection • Travel costs • Close the Deal • Collect signatures • Begin abstraction into Oracle Property Manager • Build Relationships • Capture history of all interactions • Use in positioning on next opportunity or opportunity with same entity
Construction Management Oracle Products • Corporate and Retail/Franchise • Leasehold improvements • Refurbishments • Store build outs • Commercial Real Estate • Building construction Oracle Financials Oracle Projects Oracle Project Collaboration Oracle iProcurement Oracle Purchasing Oracle Sourcing Oracle iSupplier Portal Oracle Discrete (Project) Manufacturing
Operations and Facilities Management Oracle Products • Operations • Financial management • Lease execution • Space management • Facilities Management • Facilities request execution • Preventative maintenance Oracle Financials Oracle Property Manager Oracle iReceivables Oracle Enterprise Asset Management Oracle Projects Oracle Project Collaboration Oracle Purchasing Oracle iProcurement Oracle iSupplier Portal Oracle iSupport
Comprehensive Property Management Improve Lease and Space Administration • Set Terms • Capture property info • Establish contract • Pay & Receive • Create transactions • Automate approvals • Take Action • Exercise options • Ensure compliance CreateLease Assign Transact Monitor Execute Analyze • Allocate Space • Assign tenants • Partition floor space • Track Milestones • Identify key dates • Send alerts • Summarize • Determine utilization • Calculate profitability • Maintain & Leverage • Capture performance and changes to terms • Use for future decisions & negotiations
Facilities Management Solution • Enterprise Asset Management • Self-Service Work Request • Extension of eAM • Customer Relationship Management • Oracle iSupport • Oracle TeleService • Oracle Field Service
Site/Asset Disposal Oracle Products • Corporate • Excess capacity • Consolidation opportunity • Retail/Franchise • Under performing stores • Unused store fixtures • Commercial • Low profitability • Consistently high vacancy rates Oracle Financials Oracle Property Manager Oracle Discoverer Oracle Sales and Financial Analyzer
Oracle Real Estate Management • Financials • Oracle Financials • Oracle iReceivables • Oracle Advanced Collections • Oracle Financial and Sales Analyzer • Oracle Internet Expenses • Maintenance Management • Oracle Enterprise Asset Management • Projects • Oracle Projects • Oracle Project Billing • Oracle Project Collaboration • Manufacturing • Oracle Discrete Manufacturing • Procurement • Oracle Purchasing • Oracle iProcurement • Oracle Sourcing • Oracle iSupplier Portal • Sales • Oracle Sales Online • Marketing • Oracle Marketing • Service • Oracle iSupport • Oracle TeleService • Oracle Field Service
Optimize construction execution keeping projects on-time and on-budget Reduce administrative costs by automating lease execution and optimizing space utilization Lower maintenance cost with efficient work order and preventative maintenance execution Provide data transparency through a single repository of real estate activity data Oracle Real Estate ManagementKey Value Propositions
Oracle Property Manager Functional Update
Oracle Property Manager • Property Definition • Space Management • Lease Administration • User Definable Billing and Payment Terms • Rent Increases • Variable Rent • Recoveries • Full Integration to Receivables and Payables
Recoveries • Oracle’s term for our support of Common Area Maintenance (CAM) functionality • Open design to accommodate any recoverable expense • Integration to Oracle General Ledger but also supports other expense sources • Solidifies our footprint for Commercial Real Estate Management
Recoveries Value Propositions • Automates process of CAM billing and reconciliation • Minimizes errors throughout the recovery calculation • Ensures complete recovery of all CAM and other expenses through integration with Oracle General Ledger
Dynamic Location Naming • User Definable Labels • Building – Floor – Office • Land – Parcel – Section • Addresses needs across markets • Retail • Mall – Level – Unit • Communications • Site – Tower – Area
Date Effective Space Definition • Supports markets that offer or manage flexible space • Allows for definition of prospective or future space • Provides robust data model for sophisticated spaces planning and reporting
Oracle Property ManagerKey Value Propositions • Reduce operating costs by automating lease execution • Minimize contractual and financial risk with Milestone Management • Identify cost savings/revenue opportunities with Space Administration capabilities • Provide data transparency through a single repository of lease activity data
Oracle Property Manager Current Initiatives
Real Estate Daily Business Intelligence Role Oriented Page Key Performance Indicators Management Summaries Links to Drill-Down Reports
CAD Capabilities - Autodesk • Available NOW! • Effort to “standardize” integration between Autodesk and E-Business Suite • White Paper on integration • Reusable templates • Starting with Oracle Property Manager data but will include Oracle Enterprise Asset Management data as well • Public Views created and supported by Oracle Development
170 Systems Initiative • 170 MarkView Document Management and Imaging System™ • The 170 MarkView Document Management and Imaging System™ enables businesses to capture and manage 100% of their information online, regardless of its original source or format.
170 Systems Initiative • Proposed Solutions • Image of lease document available during lease abstraction • Intelligent linkage between Reference field and specific place within the lease document • Electronic audit package distribution as support for Recovery (CAM) calculations • Automation of lease abstraction process
Oracle Property Manager Customers
Many Customers Live, Implementing, or Planning Implementations Oracle Property Manager Customers • Spanning Multiple Countries • Australia • Canada • Denmark • France • Hong Kong • Ireland • Japan • Korea • Kuwait • Mexico • New Zealand • Philippines • Qatar • South Africa • Spain • Taiwan • United Arab Emirates • United Kingdom • United States • Venezuela • Across Many Industries • Financial Services • Healthcare • High Tech • Manufacturing • Public Sector • Commercial Real Estate • REIT • Retail/Restaurant • Services • Telecom
Oracle Property Manager CAB • Members • Cross Industry representation • Landlord and Tenant representation • Meetings • Physical meetings every 6 to 8 months • Virtual meetings in between • Activities • Enhancement prioritization and voting process • Regular correspondence with Product Analysts • Beta testing engagements • Co-Development opportunities