2011 SURVEY OF PHYSICIAN PRACTICE PATTERNS & SATISFACTION

1. 2011 SURVEY OF PHYSICIAN PRACTICE PATTERNS & SATISFACTION KEY FINDINGS

2. WHO RESPONDED?

3. PRIMARY MESSAGE OF SURVEY: IHS OFFERS A FAVORABLE PRACTICE “BRAND” • Reasonable Hours • Generally less paperwork • Relatively fewer patients • More time per patient • Minimal call/inpatient duties • Supportive hospital relationships • Favorable malpractice climate • Income “in the ballpark” (for primary care) A BLUEPRINT FOR APPEALING TODAY’S PHYSICIANS

4. A RELATIVELY HIGH LEVEL OF PROFESSIONAL SATISFACTION 72% of physicians indicated their practices are somewhat to very satisfying Compared to 34% of non-Indian Health program physicians.

5. A POSITIVE COMPARISON • 78% of physicians find working with Indian health programs to be as satisfying or more satisfying than working in other settings

6. A HIGH LEVEL OF COMMITMENT • 71% of physicians said that in the next one to three years they will continue practicing with Indian health programs – compared to 26% of non-Indian health program physician surveyed separately by Merritt Hawkins

7. WHAT IS UNSATISFYING TO INDIAN HEALTH PROGRAM PHYSICIANS?

8. STAFFING: AN ONGOING CHALLENGE • 64% currently recruiting physicians • 56% currently recruiting non-physician clinicians • 51% see an urgent need for primary care physicians • 36% see an urgent need for specialists • 26% see an urgent need for non-physician clinicians

9. STAFFING: AN ONGOING CHALLENGE • 88% find physician recruiting to be moderately to very difficult • 66% find non-physician clinician recruiting to be moderately to very difficult • 64% said health reform will moderately to significantly increase need for physicians

10. PRIORITIES/RECOMMENDATIONS • Leverage/maximize a positive • IHS practice brand to • overcome misperceptions • Restructure/refine/streamline • human resource policies • Embrace flexible scheduling • Encourage physician • involvement in staff planning

11. 2011 SURVEY OF PHYSICIAN PRACTICE PATTERNS & SATISFACTION KEY FINDINGS