Instructional Design & Student Affairs

1. Instructional Design & Student Affairs Andrea Gregg May 18, 2005

2. Andrea Gregg • Applications Developer • Instructor • Instructional Designer Andrea Gregg, axg251@psu.edu

3. What is Instructional Design? The systematic design, development, implementation, and evaluation of instructional materials. Andrea Gregg, axg251@psu.edu

4. Relevance to Student Affairs? • Purposeful Education and Co-Curriculum • Providing consistent services to all of Penn State • Improved quality overall Andrea Gregg, axg251@psu.edu

5. Working with an Instructional Designer The instructional designer is content neutral. YOU are the content expert. Andrea Gregg, axg251@psu.edu

6. Key Components • Workshop Purpose/Description • Learning Outcomes • Audience • Activities • Materials • Technology • Interactivity • Assessment Andrea Gregg, axg251@psu.edu

7. Student Affairs Examples • Contract Signatory • Career Services Andrea Gregg, axg251@psu.edu

8. Implementation and Feedback • Self Enrolling: ~60 • Course requirement: ~180 • Focus Groups Andrea Gregg, axg251@psu.edu

9. Feedback Online workshops aren't a bad thing but I feel like nothing is better than person to person learning because then you’re forced to go through each step and really pay attention rather than skipping around and not actually reading all the information. Sometimes it's good to do things online because you can move faster when you already know the subject matter and you can move more slowly when it's something you don't understand. Online is only good if there is somebody in the office that can answer any question that I may run into. I would rather do things like this at my own pace on my own time. But if I do hit a roadblock....I would need somebody to help. Andrea Gregg, axg251@psu.edu

10. Feedback, cont. I thought the workshop was extremely helpful. I was a bit skeptical at first because I feel that most things are better taught in person, but that wasn’t the case for this. I thought it was extremely well organized and thoroughly explained. Sometimes after I read through each section on the left list menu I was still a little unsure of exactly what I was supposed to write on my resume, so I would click on the examples and that was extremely helpful. The workshop also included several things that I had never even considered, like not stapling a resume and the margin size. Andrea Gregg, axg251@psu.edu

11. Supporting the Workshop • Experiences of one Career Services online instruction support person, Ellen Houser • Majority of requests for feedback arrived near deadline • Written feedback takes much more time than face-to-face • Experts indicate that >90% of communication is non-verbal (body language, facial expression, tone/inflection), so… • Extra care must be given to crafting responses that are caring, professional, courteous, helpful, and considerate • If referring for additional services, remember that your workshop participant might be at another campus location Andrea Gregg, axg251@psu.edu

12. Contact Info. Andrea Gregg: 863-1809 axg251@sa.psu.edu Andrea Gregg, axg251@psu.edu