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Andrews Academy Marketing Department. Presents The Recruitment, Retention, and Public Relations Program By Bradley W. Sheppard Executive Director of Marketing Academy Operating Board April 15, 1997. Historical Background.
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Andrews AcademyMarketing Department Presents The Recruitment, Retention, and Public Relations Program By Bradley W. Sheppard Executive Director of Marketing Academy Operating Board April 15, 1997
Historical Background • The provision of the finest possible quality Christian education to the children of faculty, staff, and University students as well as to selected youth of the community. • The modeling of responsible educational innovation and research to accompany the professional training of educators in a field setting.
Topic of Discussion • Recruitment • Retention • Public Relations
Purpose of the Department • SDA academies cannot assume that Adventist elementary students will automatically enroll in an academy upon graduation • Students currently enrolled in SDA academies and their parents need to be nurtured and treated as loyal customers • SDA academies must promote a positive image to their publics • AA, having rendered these factors valid, has developed a comprehensive marketing RRPR program under the leadership of the Executive Director of Marketing
Definitions • Recruitment: the act of motivating potential students to enroll in the institution • Retention: the act of creating such a nurturing environment that current students will choose to remain enrolled in the institution until graduation • Public Relations: the act of projecting a positive image of the institution to its constituencies and the community at large
Personnel • All administrators, faculty members, and support staff, as well as selected current students and other public agents are marketers for the academy. • It is vital to the institution that each member be aware of his/her role in RRPR.
Executive Director of Marketing • Serves as leader and manager of Marketing Department
Marketing Manager • Assists the Director with all marketing functions
Principal • Authorizes the Director to manage and lead • Assists in promoting the institution’s program
Vice-Principal • Manages the application and admissions functions of the school • Assists in promoting the institution’s program
Director of Student Services • Conducts career testing and academic counseling • Manages Student Services Department
Marketing Agents • Contact all names on the recruitment list
Faculty and Staff • Serve on Recruitment Teams • Act as primary Retention Agents
Selected Current Students • Promote School Spirit • Serve on Recruitment Teams
Public Agents • Andrews University Public Relations Office • Administration, Faculty, & Staff of Feeder Institutions • Andrews Academy Operating Board • Pastors of Constituent Churches • Alumni • PPI
Recruitment Activities • Recruitment Teams • 7th & 8th Grade Recreation Nights • Penny Arcade • Academy Adventure
Recruitment Activities (cont.) • Academy Day • School Visits • Church Visits • Phone Interviews
Recruitment Activities (cont.) • Personal Interviews and Facility Tours • Recruitment Packets • Recruitment Lists • Summer Recruitment Activities
Recruitment Activities (cont.) • Advertising • Application Process • Christian Outreach • Music Department • RRPR Committee • Department of Student Services
Retention Activities • Faculty Training • Penny Arcade • Principal’s Brunch • Awards Assembly
Retention Activities (cont.) • Summer Treat • Theme, Banner, and Song • Principal’s Reception • Orientation
Retention Activities (cont.) • Hodge Podge • Shydepoke • Vespers • Class Activities
Retention Activities (cont.) • Student Association Activities • Tours • Birthday Parties • School Picnic
Retention Activities (cont.) • Track and Field Day • Principal’s Luncheon • Friendship Festival • School Publications
Retention Activities (cont.) • National Honor Society • Sourcebook • Assignment Book • Educational Technology • Sporting Events
Public Relations Activities • Feast of Lights • Alumni Weekend • Community Service Days • Pioneer People and Church Bulletins
Public Relations Activities (cont.) • Cooperation with AUPR • Top Ten • Advertising • Groups to Constituent Churches
Public Relations Activities (cont.) • Front Sign/Electronic Sign • Display Cases • Retiree’s Dinner • Brochure
Public Relations Activities (cont.) • Elementary Music Festival • Float • Communication to Publics • Memorabilia • Dinner for Feeder School Teachers
Weaknesses To The Program • Inadequate Staffing • Over-worked Faculty • Financial Resources • Bulk of Recruitment Held to Summer Months
Appeal To The Board • Raise Money to Hire a Full-time Equivalent Marketing Staff • Lighten Teacher Loads through School Reform Measures and/or Increased Staffing • Become Active Participants in the Marketing Program
Conclusion • Andrews Academy must continue to be an exemplary institution that provides the finest Christian education to the youth in the community and models responsible educational innovation. • The success of these goals is dependent on the successful marketing of the program to potential students, current students, parents, and the community at large. • Pleas participate in this endeavor. This may be your most important duty as a member of the board.