1 / 24

Chapter 12: Communication in Organizations Learning Objectives

Chapter 12: Communication in Organizations Learning Objectives. Define communication and understand the communication process Understand and overcome barriers to effective communication Compare and contrast different types of communication Compare and contrast different communication channels

genevied
Download Presentation

Chapter 12: Communication in Organizations Learning Objectives

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chapter 12: Communication in OrganizationsLearning Objectives • Define communication and understand the communication process • Understand and overcome barriers to effective communication • Compare and contrast different types of communication • Compare and contrast different communication channels • Develop your own listening and communication skills

  2. Communication in the P-O-L-C Framework

  3. Lower Employee Productivity • Missed Sales • Dissatisfied Customers • Lowered Morale • Increased Turnover

  4. National Commission on Writing Survey Outcomes

  5. Email and Emotions

  6. Ten Ways to Improve Your Listening Habits

  7. Do you properly use online communications? • Is your outgoing voicemail greeting professional? • Scrutinize your social networking website • Googled yourself lately?

More Related