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Assignment # 1 Business Applications

Assignment # 1 Business Applications. Three Major Parts Fail (8pts), Pass (18 pts), Pass-High(20 pts) Grading No late submissions – The assignments is due at the START of class No Name = No Grade Submit pages 1,2,4,6, &12 ONLY Due October 3rd. Part A – Customer Relationship Management.

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Assignment # 1 Business Applications

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  1. Assignment # 1 Business Applications Three Major Parts Fail (8pts), Pass (18 pts), Pass-High(20 pts) Grading No late submissions – The assignments is due at the START of class No Name = No Grade Submit pages 1,2,4,6, &12 ONLY Due October 3rd

  2. Part A – Customer Relationship Management Listen to Microsoft Dynamics Video Read Chapter 8 in Text Answer questions on page 2 of the assignment

  3. Part A- Customer Relationship Management PAGE 2 Submission Questions

  4. Part B - Decision Support System Read introduction to part B on page 3 Go to URL:http://forio.com/si mulation/aftermarket/cases tudies.htm Follow step by step instructions provided Screen shot all 4 “Yearly Revenue” graphs and corresponding spread sheets Export all 4 spreadsheets Answer questions on page 4 using the excel files

  5. Part B - Decision Support System PAGE 4 Submission Questions

  6. Part B - Decision Support System PAGE 6 Submission Screen Shot

  7. Part C - Business Intelligence Read introduction to part C on page 6 Open excel file called “retail sales” Follow step by step instructions provided Answer questions on page 12 using the pivot table you created in excel

  8. Part C - Business Intelligence PAGE 12 Submission Questions

  9. TA Office Hours David Dupell Monday & Wednesday 1:00 pm – 2:30 pm Speakmen Hall Room 205D david.dupell@temple.edu

  10. Association of Information Systems (AIS) • Interested in MIS? • Meetings Mondays RmA033 12:00-1:00 • Workshops Fridays Rm A237 12:00-1:00 • Membership Fees • Semester $38.00 • Year $65.00 • Outstanding Student Chapter

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