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To HIT or not to HIT. Vik Kheterpal, MD vik.kheterpal@careevolution.com Will Moye, PA will@careevolution.com. To HIT or not to HIT (Rhetorical Question or Is It?). Challenges Are Real and Many. About Last Night…Meet Joe. I Want This Car … And I Want It To Work.
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To HIT or not to HIT Vik Kheterpal, MDvik.kheterpal@careevolution.com Will Moye, PAwill@careevolution.com
I Want This Car … And I Want It To Work “Anyone who buys a Karma in the next couple of years is a test pilot as much as a customer. The company has already recalled and fixed 239 cars for improperly positioned hose clamps in the battery’s cooling system, which could lead to a fire.” Car and Driver, February 2012
Have To Know Where We Are QTIP = Process + EMR + Sharing + Feedback
Crap process + Technology = Fast Crap – “I like to describe technology as the great magnifier. The challenge is that it will magnify both the good and bad elements of your processes. Fix the process before you apply the technology.” (From: 101 EMR and EHR Tips) “The Great Magnifier”
So...We Are in Year 2 of a 5 Year Project… “I have not failed. I've just found 10,000 ways that won't work.” ~Thomas Edison “Try again. Fail again. Fail better.” ~Samuel Beckett “A man may fall many times, but he won't be a failure until he says that someone pushed him.” ~Elmer G. Letterman There is no failure except in no longer trying. ~Elbert Hubbard
“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change”Charles Darwin