Welcome to the BodyMend Wellness Clinic

1. Welcome to the BodyMend Wellness Clinic 2013

2. The BodyMend Wellness Clinic • About us • Vision • Mission Statement • Our commitment to clients • Our commitment to staff • Services Offered • Health Products BodyMend Wellness Clinic, 2013

3. About us WE … • Are an interdisciplinary health and wellness clinic • Provide personable, professional services in a refreshing, re-energizing environment. • Value the expertise of our interdisciplinary team members, leading us to consult with and refer to each other in order to provide the best care for our clients • Provide a positive, respectful , and engaging place of work for our staff BodyMend Wellness Clinic, 2013

4. Our vision Our clients will achieve and maintain a better state of health and wellness. BodyMend Wellness Clinic, 2013

5. Our Mission To provide top quality, health and wellness services to our clients that will assist them in meeting their unique health and wellness needs. BodyMend Wellness Clinic, 2013

6. Our Commitment to Clients • To work collaboratively with our clients when creating a plan to meet their unique health and wellness needs • To consult with and refer to our interdisciplinary team members in order to provide the best possible care for our clients • To consistently evaluate client outcomes to ensure that the opportunities were given to best meet their needs BodyMend Wellness Clinic, 2013

7. Our Commitmentto clients • To make our services easily accessible to our clients • Reminder phone calls for appointments • Direct billing when possible • Convenient hours of operation • user-friendly on-line services • To consistently evaluate our success outcomes, identifying areas for improvement , and taking actions to improve BodyMend Wellness Clinic, 2013

8. Our Commitment to Staff • We value and respect our staff for their knowledge and skill, and their professional expertise • Provide innovative, quality equipment and resources for use in client care • Encourage skill-building through in-house presentations and training • We believe that a positive, energized and supportive work environment is key to successful outcomes • Regular team building opportunities • Regular 1:1 meetings with Management • Open door policy with Management • We believe that a cohesive team can achieve greater things than an individual approach • Regular scheduled team meetings to discuss and plan for various initiatives BodyMend Wellness Clinic, 2013

9. Our “tagline” “Mending you back to better health.” BodyMend Wellness Clinic, 2013

10. Services Offered Our health services offered include: • Physiotherapy • Massage Therapy • Acupuncture (Traditional & Contemporary Medical) • Chiropractic Care • Zerona® laser fat lossand life force nutrition services • Baby Massage Classes BodyMend Wellness Clinic, 2013

11. Health Products We offer: • Nutrition supplements • Custom orthotics • Compression hosiery and garments • Equipment to support physiotherapy active care and rehabilitative care (i.e., therabands, specialty pillows, foam etc.) BodyMend Wellness Clinic, 2013

12. Welcome to our team! As a new member of our team, we extend to you a warm and enthusiastic welcome. We are looking forward to working with you and hope that your experience with us will be a fulfilling one. BodyMend Wellness Clinic, 2013