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The New Finish Line: Technology & Disciplines to Turn Learning into Results. Calhoun Wick Fort Hill Company Montchanin, Delaware 19710 (302) 651-9223 wick@forthillcompany.com www.ifollowthrough.com. Have You Seen This?.
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The New Finish Line:Technology & Disciplines to Turn Learning into Results Calhoun Wick Fort Hill Company Montchanin, Delaware 19710 (302) 651-9223 wick@forthillcompany.com www.ifollowthrough.com
Have You Seen This? • Participants go to a learning event, love what they learn and intend to apply it . But when they return to work, they get busy and their good intentions get washed away? ___ Yes ___ No
Where is Your Investment? • In a typical learning initiative, what % of the cost goes into design and delivery vs. support for learning transfer? • 90% + • 75 - 90% • 50 - 74% • 25 - 49% • 0 - 24%
Value of Improved Results? • What % of the ROI of training is created after the course? • 90% + • 75 - 90% • 50 - 75% • 25 - 50% • 0 - 25%
Fundamental Question What is the single best opportunity to increase the value of corporate learning and development?
Answer: Move the Finish Line Old Finish Line New Finish Line Great Learning End of Program Valuable Outcomes 3 to 6 Months Later
Question What does it take to reach the New Finish Line?
HBR Breakthrough Ideas for 2004 “The problem may not be with the programs. In fact, the personal learning catalyzed by a top-notch program can be tremendous. “The problem, my research suggests, is what happens when a manager comes back to the day-to-day routine of the office.” Herminia Ibarra, Professor of Organizational Behavior, INSEAD
Follow-Through Action (Transfer & Continue Learning) Follow-through Action Old Finish Line New Finish Line Improved Outcomes Program
The Technology Challenge • Build a scalable, manageable blended system to: • Remind participants of goal commitments • Give participants JIT content • Provide easy access to coaching • Engage participants’ managers • Continue community of learning • Document progress real time.
Question • How could a tool like this help you improve post learning follow-through?
The 6Ds™- Six Disciplines that Put Learning to Work Measure Design Deliver Apply
The 6Ds™- Six Disciplines that Put Learning to Work Measure Design Deliver Apply