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Change

Change. Dennis Randolph, P.E., PWLF April 2014. INTRODUCTIONS. What do you like to be called? What do you do?. What Do We Know about change?. It can be frightening! It is full of the unknown! We are better off without it! It is bad! We don’t like it!. What is Change?.

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Change

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  1. Change Dennis Randolph, P.E., PWLF April 2014

  2. INTRODUCTIONS • What do you like to be called? • What do you do?

  3. What Do We Know about change? • It can be frightening! • It is full of the unknown! • We are better off without it! • It is bad! • We don’t like it!

  4. What is Change? What is your 5 word definition of change?

  5. Definition • Merriam-Webster says: 1 • a:  to make different in some particular :alter <never bothered to change the will> • b:  to make radically different :transform <can't changehuman nature> • c:  to give a different position, course, or direction to 2 • a:  to replace with another <let's change the subject> • b:  to make a shift from one to another :switch <alwayschanges sides in an argument> • c:  to exchange for an equivalent sum of money (as in smaller denominations or in a foreign currency) <change a 20-dollar bill> • d:  to undergo a modification of <foliage changing color> • e:  to put fresh clothes or covering on <change a bed>

  6. How do we know change when we see it? What Do You See Here?

  7. How About now?

  8. Introduction • From • PUBLIC WORKS ADMINISTRATION – APWA

  9. LETS TALK ABOUT ORGANIZATIONS! • Before we can talk about CHANGE • We need to know about the BASICS

  10. Public Works Organizations

  11. Traditional Structure of Public Works Department

  12. Evolution of the profession from Jack of all trades to the Specialist

  13. Current and Future Trends to Public Works Organizational Structuring • Flatter structures • Larger spans of control • More specialists • Technical • Communications • Customer relations • Offices more distributed

  14. Outsourcing of Public Works Functions

  15. Services typically Outsourced • Payroll • Special studies • Public relations • Grant writing • Construction management • Design

  16. Outsourcing as a solution to personnel problems • Less direct reports • Less time in admin and personnel matters • Easier to find “new” people • No long-term commitments/ liabilities

  17. Outsourcing to other public works agencies – cooperative agreements, joint powers agreements, etc. • Ability to minimize special fleet costs • Ability to engage in tasks you might not normally be able to do • Ability to do more with less • Opportunity to see how others operate

  18. Regional Public Works Agencies • Special districts • Water districts • Sewer districts • Planning agencies • Transportation agencies

  19. State and Federal Agencies and their Relationships to Local Public Works • Regulators • Sources of funds • Owners and operators of facilities

  20. Regulatory agencies • EPA • Corps of Engineers • Health Departments

  21. Funding Sources • Grant programs • Loans

  22. SO What Makes Them different? • Their organization – • How they are shaped! • How they are managed!

  23. Stage Theory of Organizational Change • History, Key Concepts and Application of Stage Theory • While Kurt Lewin is credited for creating one of the earliest stage models, modern stage theory is based on both Lewin's work and Rogers' Diffusion of Innovations theory.

  24. Four stages of Stage Theory • Awareness of a problem and possible solutions • Decision to adopt the innovation • Implementation that includes redefining the innovation and modifying organizational structures to accommodate it • Institutionalization or making the innovation part of the organization's ongoing activities

  25. Essence • Stage Theory is based on the idea that organizations pass through a series of steps or stages as they change. • After stages are recognized, strategies to promote change can be matched to various points in the process of change. • According to Stage theory, adoption of an innovation usually follows several stages. • Each stage requires a specific set of strategies that are contingent on the organization's stage of adopting, implementing, and sustaining new approaches as well as socio environmental factors

  26. Keep in Mind • There has been less research on the factors that influence how an organization moves from one stage to the next and more research on the activities that occur during each stage. • Different leaders or "change agents" within the organization assume leading roles during different stages. • Strategies that organizations use depends on their stage of change and whether the nature of the social environment surrounding the innovation is supportive or otherwise.

  27. Why Do We Change? • To fix problems • To make things run “better” • To reflect our personality • Because we must

  28. Modes of Change

  29. What Do We Know about change? • It can be frightening! • But the challenge can be thrilling! • It is full of the unknown! • But discovery is always learning • We are better off without it! • Not if we learn and do better every time! • It is bad! • Who Says! • We don’t like it! • Only if you have never tried it!

  30. What Questions do you Have?

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