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eworks Seminar Series The n e twork: Building the Foundation for e Business. Donna Lee President Customer Operations Marketing. e Business. Digital Economy. n e tworked Economy. At Work. At Home - “ e -me”. Interactions. New Industries. e -Government. Applications. n e tworks.
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eworks Seminar Series The network: Building the Foundation for eBusiness Donna Lee President Customer Operations Marketing
eBusiness Digital Economy networked Economy At Work At Home - “e-me” Interactions New Industries e-Government Applications networks Internet e-Commerce It’s about Transformations
Internet Adoption Rates • Internet Traffic doubles every 100 days • Over 100 million Internet users in North America • 10 million people in U.S. and Canada bought something online last year • Consumer online spending is expected to be $184 billion by 2004
$290 B Traditional Telco Services BellSouth - A Significant Opportunity $286 B $290 B $??? B $290 B Exchanges $286 B Value-added e-Services Internal Opportunity - etize BellSouth
‘97 Market Cap (“bricks & mortar” focus) $6B ‘00 Market Cap (“clicks & mortar” focus) $31B “Clicks and Mortar” beat “Bricks and Mortar”
eBusiness Focus eBusiness
The network becomes the Transformation Catalyst • The Mother of Disruptive Technologies • Technology Explodes • Cost of Technology Is Reduced • Driving Major Realignments • New Applications -Increased Bandwidth • The network is the Business • Top 2 challenges Business /IT executives must face with eBusiness: • Security • More Network to Manage / Access CIO Magazine - May 2000)
enterprise consumer extended enterprise industry community Thenetwork Web Enablement network Applications Platform & Enablers Customer Interaction Solutions network Consulting Services Managed network Solutions network Infrastructure
network Services - New Model Hosting Centers Wireless H H H H H Frame Relay eBusiness Platform ASPs ISPs SIs ISVs ATM • Security Services • Professional Services • Wireless • Applications • Messaging • Storage ADSL w/VoIP Access Hosting Services “The network is the Business” IBC Central Offices IP-VPN NOC Call Centers BMFs SONET network Assets
BellSouth eBusiness Centers BellSouth eBusiness Centers are World-Class Data Center facilities, within which customer web server systems reside…..currently hosting 10,000 customers Stay Tuned !
Think Wireless Wireless
Partner Aggressively Your Blueprint !
Investments Required …….Enable BellSouth “e-tize” BellSouth Customer Service Employee Service Supplier Service
Cisco Nortel Nortel Lucent Telecom Industry Exchange BellSouth & Other Telcos BellSouth Small Business Customers Office Supplies Global Trade Agency Support Services Computer Products Government Exchange BellSouth PurchaseWise Government Suppliers BellSouth Advertising & Publishing Business Tax Services Global Exchanges State & Local Governments BellSouth International International Manufacturers Import/Export Services Attack the disruption - Opportunities Exist!BellSouth Exchange Initiatives
Opportunity or Threat • Attack the Disruption • Leverage Your Assets • Act and Adjust • Learn Quickly • Think Partnerships e “It’s economic Darwinism in Action” “The network is the Business”