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Supporting Carers in Hillingdon - A Unified Approach to Care

Join Denise Kelliher, Senior Manager and Carers Advisor, at the Older People's Assembly in Hillingdon on June 25th, 2019 to learn about the challenges faced by unpaid carers and how the Hillingdon Carers Partnership is offering integrated, specialist support. Discover the range of services available, including information and advice, health and wellbeing programs, respite breaks, and more. Don't miss this opportunity to ask questions and explore the resources available to carers in Hillingdon.

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Supporting Carers in Hillingdon - A Unified Approach to Care

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  1. Denise KelliherSenior Manager and Carers AdvisorHillingdon CarersOlder Peoples Assembly25 June 2019

  2. What is a carer? A carer is unpaid and provides regular support to someone else because they are ill, frail, disabled, living with a long-term condition, have a mental illness or abuse substances such as drugs and alcohol. Providing support to someone else frequently has a significant impact on the life of the carer. Carers are parents, siblings, sons, daughters, partners, spouses, friends and neighbours and are from all social and cultural backgrounds. Most importantly many carers do not realise they are carers….

  3. In the London Borough of Hillingdon carers save the health and social care economy a staggering £524,000,000 (this is calculated at a replacement care cost of a conservative £17.50 per hour)

  4. The issues • Reduced income • Loss of employment • Loneliness and social isolation • Reduced confidence and self esteem • Fatigue and ill health

  5. Lack of choice • Discrimination • Relationship breakdown, either with the person cared for or within the extended family • Impact on children • Depression and low-level mental health problems

  6. Our response

  7. Adult Carers services • Information and advice – High Street, Uxbridge, outreach clinics, events • - carer-related benefits, inc. appeals and tribunals • - Blue badge, taxi vouchers, POAs, Legal Advice Clinics • - Broad range of information and fact sheets • - Home-visiting service • Health and wellbeing services – across the borough • - exercise and yoga, personal training, Healthy Lifestyle checks • - Carer Cafes, peer support groups, support groups • - Training, talking therapies, counselling • - Arts, trips, wellbeing activities and complementary therapies • - GP liaison • Consultation and engagement – all user-led • - Carers Forums, AGM and Carers’ Fair

  8. “Our vision is for a single, integrated, borough-wide service that provides high quality, specialist and consistent support to carers of all ages through the newly-formed Hillingdon Carers Partnership (HCP)”

  9. What does this mean? • A single point of access for all referrals - make one call and we will do the rest 01895 811206 • Integral Carer assessments – all new referrals receive a CA (if they wish) at point of referral • Carers only having to tell their story once – the HCP will wrap around support as needed • Improved intelligence about caring in Hillingdon

  10. The Partners offer • Specialist dementia support – Alzheimer’s Society • Replacement care and respite breaks – Harlington Care • Specialist support for carers of someone with MH condition – Hillingdon Mind • Extensive Therapeutic care and wellbeing programme – Harlington Hospice • All other carer and young carer support services – Hillingdon Carers

  11. Questions?

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