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CCB Process Review

CCB Process Review. Key Players. Agency Change Liaison. HR/Payroll Change Lead. Change Request. Submit. Internal Agency Meeting. Assign Owner. Agency-wide CCB Meetings at OSC (ACCB). HR/Payroll Change Control Board (CCB). Release Plan. Review, Accept, Reject. Agency Change Liaisons.

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CCB Process Review

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  1. CCB Process Review

  2. Key Players Agency Change Liaison HR/Payroll Change Lead Change Request Submit Internal Agency Meeting Assign Owner Agency-wide CCB Meetings at OSC (ACCB) HR/Payroll Change Control Board (CCB) Release Plan Review, Accept, Reject

  3. Agency Change Liaisons HR/Payroll Change Lead: Libby Williams

  4. Agency Change Liaison – R & R • Agency point of contact for change requests • Conduct internal agency meetings or create a process to gather change request from your agency users • Complete and send in change request forms • Communicate to your agency the status of change requests and the release plans • Attend bi-annual update meetings

  5. HR/Payroll Change Lead - R & R • Point of contact for Agency Change Liaisons • Maintain repository for CCB documents • HR/Payroll CCB Website contains forms, presentations, release plans • http://www.osc.nc.gov/BEST/change_control.html • Communicate with agencies the status to change requests • Organize bi-annual agency CCB update meetings

  6. Change Request Form - Template Form can be found at: http://www.osc.nc.gov/BEST/support/change_control/Agency_CCB_RequestForm.doc

  7. Agency Submission Process

  8. Change Request Review Considerations

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