Celebrate Your Dream Job Nuts & Bolts of Disney World

1. Celebrate Your Dream JobNuts & Bolts of Disney World Planning Magical trips for families from the comfort of your home!

2. Disney World Training • Disney World is like no other travel destination • It must be planned correctly, or your client’s trip will be less than it should be • Well planned trips equal repeat clients and referrals, and more cash in your pocket!

3. Rooms & Packages • Room only means just that…only a room reservation • Packages are at least two components: room and tickets (at least one day) • A dining plan may be added to a package, not room only • Room only reservations require one night deposit upon booking, the balance is due upon check in • Packages require a $200 deposit upon booking, balance due 45 days before travel • Insurance • Ages 2 and under must be counted in room but are + (4+, 5+)

4. Options • My Magic+ • Magicbands • Fastpass+ • Memory Maker http://travel--time.blogspot.com/2014/03/walt-disney-worlds-magic-bands.html

5. Dining Plans • Quick Service • Table Service • Deluxe • When it is a good value and when it isn’t • Based on # of nights, not days • Can only get with room AND tickets (at least one day ticket)

6. Disney Tickets Key to the World (Magicbands in testing)

7. What to choose • Base tickets versus Hoppers • Water parks and more • How many days? • Commission on tickets (nothing on less than 3 days) • What if your client only wants tickets (for example, if they have a timeshare)

9. Dining407-WDW-DINE (939-3463)

10. How to treat dining • Disney has over 100 restaurants • They are sold out almost all of the time • If your clients have the table service dining plan, they should make reservations equal to their number of sit downs. • If your clients have the Deluxe dining, they should make two reservations per day • You cannot stress enough that they NEED reservations MUSTS: Assume you will make your client’s dining reservations Make them anyway, even if they say they want to “wing it” Remind them of any cancellation policies Include infants on any reservations

11. Things to note • 180 days, +10 (6 AM online) • http://pscalculator.net/pscalc.php • Open 7 AM-11 PM Eastern • Most popular locations Be Our Guest, Chef Mickey’s, Cinderella’s Royal Table, Ohana (dinner), Le Cellier, California Grill • Parties of 6 or more • Cancellation policies • Locations and the importance of planning • Dinner Shows

12. Parks

13. Which parks? • Magic Kingdom, or “Disney World” • Hollywood Studios • Epcot • Animal Kingdom • Typhoon Lagoon and Blizzard Beach • Downtown Disney

14. Special Events • Flower & Garden Festival • Food & Wine Festival • Mickey’s Not So Scary Halloween Party • Mickey’s Very Merry Christmas Party ****Party hours 7-12, opens at 4 for guests*****

15. Activities

16. Extras • Bibbidi Bobbidi Boutique DTD & MK • Pirates League: MK • Children’s activities and centers • Spa treatments • Resort Activities • Recreation such as Fireworks Cruises

17. Planning

18. Planning a Trip Discussion on EMH Steps to take to plan Resort, # of ticket days, dining Plot out days on a calendar or vertically Choose parks based on park hours, EMH, number of days Fill in desired dining After trip is paid, do itineraries Average: 2 MK, 2 EP, 1 HS & AK • Discuss with your client their Extra Magic Hour choice • Try to discourage them from using them • They should only use them if they are going to USE them (i.e. going at 8 AM when it is open, staying until 3 AM)

20. How to book? Disneytravelagents.com

21. Itineraries • Learning curve • Sharing our cards with agents but make sure they are up to date • Don’t plan your own unless you are ready • Lamination is recommended • Make sure you include a detailed explanation of Fast Pass and Child Swap

23. FastPass & Fastpass + Childswap • Put park ticket into machine, out pops a ticket with a return time posted • Return to ride with much less wait during the return time • One is needed for everyone 3 and over • Fastpass + available online • Go to fastpass line and request a childswap pass, will have to show child • Adults can take turns with a ride without having to wait twice, along with 2 other guests

24. Magical Express • Complimentary to all Disney World resort guests (does not include Swan and Dolphin) • Will pick guest up from the airport and deliver their luggage separately to their room • Will pick guest up for departure three hours prior to flight and bring them to the airport

25. Tips & Tricks • Saving parade spots • Base versus hopper • Maximize dining plan • Morning entry • Views • Seating suggestions for parades and fireworks • Client Gifts

26. Make your Own

28. Questions? www.traveltimetravel.com www.thefreetravelplanners.com Agents Only Username: Lady Password: Tremaine www. disneytravelagents.com