Arval UK Drive4Life

1. Arval UKDrive4Life Tracey Scarr Fleet 200, 27th June 2012

2. Introduction • Arval Fleet Manager • Arval CSR & Road Safety Ambassador • Sustainable Safety Campaign

3. Once upon a time..................... • Ten years ago an independent Fleet Risk Audit identified: • “the risk exposure for Arval employees driving on business was high” • 43% crash ratio: • High repair costs & third party claims • Escalating unfair wear & tear costs (unknown & unmanaged) • At the time we: • Completed random licence checks • Carried out reactive driver training • Had an “aspirational” safety policy • Had limited crash reporting & investigation • No Fleet Manager • The culture needed to change • We needed to lead by example!

4. Convincing the Board • Legal position: • Recommendations from the Risk Audit addressed: • High risks first • Appointment of Fleet Manager • Policy & Handbook review • Financial review: • 3 years crash reporting: • Repair costs & analysis of types of crashes • Third Party costs • Repeat offenders • Unfair wear and tear crash damage • Moral - Corporate Social Responsibility (CSR): • Reasons we must care about road safety: • People are the heart of our business, not just when they drive for work Arval Road Safety programme Drive4Life

5. Build your business case Calculate an annual cost to your business of not addressing driving for work? How did Nestle present their business case?

6. In 2004, how many Kit Kats did Nestle have to sell to fund their European motor fleet insurance cost? 235,000,000 Build your business case

7. Developing a risk management strategy • Company Car & Road Safety Policy and Handbook • Safety based technology • Incident management and reporting • Driver interview/cost awareness • Line manager involved • Fleet Safety Committee • Cross functional • Driver risk management programme • DVLA Licence checks • Risk assessments • On-road / workshop /e-Learning • Key Performance Indicators and goals • Realistic & measurable Drive4Life

8. Fleet Safety Committee • It’s not easy! • Don’t be scared by “Committee” (steering or working group) • Key stakeholders: • HR & Finance Director • Fleet Manager • Health & Safety Manager (s) • Insurance team • External partner/suppliers • Insurance Broker • Accident Management Company • Third Party Suppliers (Telematics) • Sharing best practise across countries • European commitment to safety

9. When do we care about Safety? Do we only care about “safety” when it’s a Business Journey?

10. Creating a safety culture Engage & Educate EVERYONE

11. W.I.I.F.M factor

12. The real benefits (licence profile)

13. The real benefits (repair costs)

14. The real benefits (incident rate)

15. Fleet and road safety partnerships

16. Engage and educate

17. Engage and educate

18. Sharing & benchmarking

19. Can you do more for your communities?

20. Remember…… • We share the roads. • We share the responsibility. • Set your baseline & build your business case. • Engage everyone! • Realistic improvements, right for your business. • Learn from others, safety isn’t competitive. • One small change can make a difference.

21. Thank you Tracey Scarr Fleet 200, 27th June 2012