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Business Rules

Business Rules. Determine WHY an activity occurs. Business Rules. Business rules are the formal or informal regulations that underlie most business processes. Business Rules. Types of Business Rules: Formal Perceived Informal Missing. 4. Types of Business Rules. FORMAL

germane-blevins
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Business Rules

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  1. Business Rules Determine WHY an activity occurs

  2. Business Rules Business rules are the formal or informal regulations that underlie most business processes

  3. Business Rules Types of Business Rules: Formal Perceived Informal Missing 4

  4. Types of Business Rules FORMAL • Stated explicitly in department/county/state legislation, policies and training manuals

  5. Types of Business Rules PERCEIVED • A rule that most people think is a Formal business rule, but is not.

  6. Types of Business Rules INFORMAL Cultural norms and habits embedded in the organization’s processes Often impacted by who trained a person Sometimes caused by someone trying to improve their personal efficiency Difficult to change because they are hard to find, and often vary from person to person 7

  7. Types of Business Rules MISSING • Missing business rules cause every situation to be an exception that requires special handling

  8. Missing Business Rules

  9. Questions for FacilitatingProcess Maps • What happens next? • Who does it? To capture business rules . . . • WHY?

  10. Business Rule Summary • Good business rules can make a process more effective and efficient

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