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Amplify the Enterprise: The 2012 CIO Agenda

Amplify the Enterprise: The 2012 CIO Agenda. Terry Moore Executive Partner / VP Executive Programs. About the 2012 CIO Agenda and Survey. Largest annual survey of CIOs Running since 1999 Responding companies: 2,335 Representing 45 countries and 37 industries

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Amplify the Enterprise: The 2012 CIO Agenda

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  1. Amplify the Enterprise:The 2012 CIO Agenda Terry Moore Executive Partner / VP Executive Programs

  2. About the 2012 CIO Agenda and Survey Largest annual survey of CIOs Running since 1999 Responding companies: 2,335 Representing 45 countries and 37 industries Total CIO IT budgets: $321 billion in IT spending Average IT budget: $137 million 2

  3. Themes 3

  4. Technology is expected to ‘amplify’ the enterprise. Enterprise Customers & Markets Signal = Mobility, Cloud The Experience Feedback = Analytics, Social Distortion = Cost, Complexity, Duplication 4

  5. Priorities 5

  6. Top 10 Business Priorities Increasing enterprise growth Attracting and retaining new customers Reducing enterprise costs Creating new products or services (innovation) Delivering operational results Improving efficiency Improving profitability (margins) Attracting and retaining the workforce Improving marketing and sales effectiveness Expanding into new markets and geographies 6

  7. Top 10 Technology Priorities (???) ------------ Analytics and Business Intelligence ------------ Cloud Computing ------------ Collaboration Technologies ------------ Customer Relationship Management ------------ ERP Applications ------------ IT Management ------------ Legacy Modernization ------------ Mobility ------------ Virtualization ------------ _________________________________ Priorities 7

  8. Top 10 CIO Technology Priorities Analytics and Business Intelligence Mobile Technologies Cloud Computing (SaaS, IaaS, PaaS) Collaboration Technologies (workflow) Virtualization Legacy Modernization IT Management Customer Relationship Management ERP Applications Security Social Media/ Web 2.0 8

  9. CIO’s see the greatest opportunity for IT innovation to be…. Learn / Change 9

  10. CIO’s recognize a need for new & better skills: > 75% want to significantly improve Business Intelligence & Data Management IT Strategy and Planning Business Process Improvement Risk Management & Security Program Management Enterprise Architecture Bus. Relationship Management 10

  11. Suggestions and Recommendations Adopt the mind-set that your organization is about technology, not just IT. Think of how technologies can combine to amplify enterprise performance and the business model. Connect growth and cost via the customer experience. Act on mobility strategies and plans to become your industry's leader. Continue to remove internal distortions across processes, operations, systems and IT. Embrace amplification through new IT strategies, skills and metrics. 11

  12. THANK YOU!!! Terry Moore VP, Executive Partner Gartner Executive Services

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