Contents

1. Title: IP Softphone 2050 Keycode Retrieval System (KRS) User Guide Issue: 0.8Date: November 2011

2. Contents • Overview of Keycode License Generation Process • What do you need before accessing to the KRS ? • Contacting KRS Support • Accessing the IP 2050 KRS instance • Registering your system • Generating a Keycode License • Using a Purchase Order • Using Numeric Authorization codes • Retrieving a Keycode License • Retrieving KRS Documentation

3. Overview Keycode License Generation Process Partner KRS Avaya Place Keycode License Order Avaya Order Mgm’t System sends a Non-stock PO To KRS for the Software Licenses Ordered. Customer access’s KRS and generates License and retrieves. • Partner places Keycode License order with Avaya • Avaya OM enters order into SAP OM system. • SAP sends non stock PO of licenses to KRS. • Customer logs into KRS and initially register’s their system. • Customer selects to generate keycode. • Customer selects licenses/features from Purchase order and generates keycode. • KRS generates license, saves results to db and displays license to customer • Customer downloads license’s and applies to product.

4. eBusiness Tools Landing Page – to access all the tools ! Acess KRS • www.avaya.com/ebizn (Americas, Asia) • www.avaya.com/ebizu (Europe, Middle East, Africa) Access KRS Click here for Tools Training information Click here for Global Support Phone Numbers and support information Click here for process about “How to Register for the eBusiness Tools” – including KRS

5. Accessing the KRS instance of IP Softphone 2050 • Go to eBusiness Tools Landing Page (see previous slide) • Enter your SSO user ID and password as requested • Select ‘Licenses” then select ”KRS” • Select product family • “IP Softphone 2050” from the list box. TIP : After a product family has been selected, to change product families, click <Keycode Retrieval> to return to this page

6. Registering your System Once you’ve logged in the default screen is Product Registration. Before you can generate any keycodes you must register your IP Softphone 2050. To begin Registration select Create.

7. Registering your System Create a Site name for your system. There should not be any blank spaces in the name. Then click Continue. In the next screen you must select the type of licensing configuration you want to register. The choice is between node locked (where each MAC address of the 2050’s must be registered and thus an individual license is created for each MAC), there are 2 ways to enter the MAC addresses, 1: enter each individually or by uploading a file containing all the MAC addresses, note the MAC addresses must be coma delimited. The other licensing option is Network Locked (where the license will be created based on the FQDN (Fully Qualified Domain Name) of your license server). Select the radio button of your choice.

8. Registering your System (node locked) Enter the location information for the system and click continue. Enter each MAC address and click on add, repeat for as many MAC’s as you have, when finished click on continue. After selecting continue you will see a summary screen of all the MAC’s you’ve entered with the option to then SAVE or Cancel.

9. Registering your System (Network Locked) • Enter the information into the registration screen, the Host ID will be your Host name*. After entering the information click Continue. • Note: The Host ID must be the Fully Qualified Domain Name (FQDN) and the host name should have a “.” contained in the name. • Example: yourlicenseserver.yourcompany.com • Instructions on how to view your Fully Qualified Domain Name: IMPORTANT: The Host ID must contain your systems Fully Qualified Domain Name (FQDN). You can query your server for the NAME by running the following command. Select Start > All Programs > Avaya> IP Softphone 2050 Licensing Server > Get Host ID Example Result: The FLEXnet host ID of this machine is "HOSTNAME=license.Avaya.com“ The Site Name field must exactly match the results returned from the Get Host ID program which in this example is (license.Avaya.com).

10. Registering your System (Network Locked) After entering your Host ID and location information you can save this by selecting Save. This completes the registration process.

11. Generating a Keycode License – step 1 • After Registering your system select Generate Keycode from side bar. • Identify the system you wish to generate a license for by entering the system ID, (the site name you used when you registered your system. • Once you have entered all the data click on Continue.

12. Generating a Keycode License cont. • To generate your keycode you must either have a numeric authorization code which you would enter in the box opposite Auth Code or you can search for a Purchase Order. It is possible to enter both. In this example we are searching for a PO. Click Go to PO after entering its number. • NOTE: for more information about Auth Codes please refer to: • KR203 Auth Code Functionality (eAuth, Paper and Numeric) • KR204eAuth Code Administration

13. Generating a Keycode License cont. The KRS will return your PO where you can then select a qty of each line item to include in your license’s creation. If you want the total content of the PO to be included in your license you can select; Add All. After making your selection click on Continue.

14. Generating a Keycode License cont. The KRS will return your PO showing the qty of each line item to include in your license’s creation. After viewing your selection click on Continue. You will be brought back to the point where you can either; a) specify another PO from which to take features from, or b) enter numeric Auth Codes or c) select go to summary and produce the keycode license. In this example we will select Go to Summary.

15. Generating a Keycode License cont. KRS will show a summary of your PO selections, you can elect to Generate Keycode or cancel. Generation should take between 10-20 seconds. When complete, the KRS will take you to the Retrieve and download screens.

16. Generating a Keycode License / Retrieve Keycode cont. After generation you are presented with the retrieve keycode screen. You can view each keycode by selecting between the keycodes listed in the Sequence Number dropdown box. As you select between keycodes the coorosponding keycode will be displayed within the Keycode box at the bottom of the screen. To download all current keycodes select the download Keycode as ZIP. Or you can download idividual licenses as identified by the MAC ID shown in the sequence number box.

17. Retrieve Keycode cont. After selecting download Keycode, the KRS will pop up the File Download dialogue box, select Save. That will bring up the Save As dialogue box and will provide a default filename. You can specify where you wish to save the file and then click on Save.

18. Retrieving a Keycode License To retrieve a previously generated Keycode License, click on Retrieve Keycode from the KRS sidebar. When the Retrieve Screen comes up enter the Host ID into the query field of the system you wish to retrieve. If you only enter part of the Host ID the KRS will perform a wild card search and present all ID’s beginning with your search string. Then click on Search.

19. Retrieving a Keycode License When KRS retrieves the keycode license you searched for you can download to your PC by selecting Download Keycode.

20. Documentation, Forms & User Guides 3. 1. 2. Select <Documentation, Forms & USER GUIDES> Double click the desired folder, select the desired form and right mouse click to save it to your computer Click on <KRS Documentation> for access to the <Release Notes> and <Training> folders

21. Thank You