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The Eight Norms of Collaboration* Tools for productive communication between group members .

“The most important learning occurs through relationships in community.” Smith, M. K. (2003) 'Communities of practice', the encyclopedia of informal education , www.infed.org/biblio/communities_of_practice.htm. The Eight Norms of Collaboration*

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The Eight Norms of Collaboration* Tools for productive communication between group members .

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  1. “The most important learning occurs through relationships in community.” Smith, M. K. (2003) 'Communities of practice', the encyclopedia of informal education, www.infed.org/biblio/communities_of_practice.htm The Eight Norms of Collaboration* Tools for productive communication between group members. Norm: Normal operating behaviors in formal and informal human interactions. *Thinking-Based Learning Activating Students’ Potential, Swartz, Costa, Beyer, et al, Christopher Gordon Publishers, 2008

  2. The Eight Norms of Collaboration 1.Pausing (wait time) • after a question is asked • after someone speaks, promotes active listening • after being asked a question- personal reflection time – a person waits before answering • collective pause allows for more complex thinking

  3. The Eight Norms of Collaboration 2. Paraphrasing (“first seek to understand, then be understood”) • Group becomes clearer and more cohesive about their work. • Reflects content back to the speaker for further consideration. • Connects the response to the flow of discourse emerging within the group.

  4. The Eight Norms of Collaboration 3.Probing and Clarifying for Specificity • Intended to help the listener better understand the speaker. • Promotes clarity and precision by illuminating understandings and interpretations.

  5. The Eight Norms of Collaboration 4.Putting Ideas on (and Pulling Them Off) the Table • Ideas are the heart of group work. To be effective they must be released to the group. • Reconsidering ideas: sometimes ideas need to be pulled off the table in order for a group to move forward.

  6. The Eight Norms of Collaboration 5.Paying Attention to Self and Others Skilled group members are aware of: • What they are saying • How they are saying it (actual words and body language) • How others are receiving & responding to their ideas. • Individual learning styles and personal beliefs.

  7. The Eight Norms of Collaboration 6.Presuming Positive Intentions • Assume that people mean well and desire to be effective. • Encourages honest conversations about important matters. • Reduces the possibility of the listener perceiving threats or challenges in a paraphrase or question.

  8. The Eight Norms of Collaboration 7.Pursuing a Balance Between Advocacy and Inquiry. Spend equal amounts of time and energy advocating for one’s own ideas and inquiring into the ideas of others. • Advocacy: Make your thinking and reasoning visible. • Inquiry: Ask others to make their thinking visible • Such balance helps groups continue to learn and grow.

  9. The Eight Norms of Collaboration 8.Providing Data. Information (data) serves as an energy source for group learning and group action. Use multiple sources of information from within and beyond the group. • Advocacy: Make your thinking and reasoning visible. • Inquiry: Ask others to make their thinking visible

  10. “Any group that is too busy to reflect on its work is too busy to improve.” Two Important Things: • That we talk: professionals who are charged with preparing students to be successful collaborative citizens are themselves cut off from the rich resources offered by true collegiality. • How we talk: it influences the personal and collective satisfaction that motivates us to effectively work together in our schools.

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