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Need Help?

Need Help?. Contact the OIT HelpDesk : (865) 974-9900 or http:// help.utk.edu. OIT’s Website. http ://oit.utk.edu. Password Changes Technology Training IT Academy http :// oit.utk.edu /training /online-training/ academy Computer Lab Information Computer Security Information

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  1. Need Help? Contact the OIT HelpDesk: (865) 974-9900 or http://help.utk.edu

  2. OIT’s Website http://oit.utk.edu • Password Changes • Technology Training • IT Academy http://oit.utk.edu/training/online-training/academy • Computer Lab Information • Computer Security Information • Technology Help • “Are You New” Help Pages

  3. Wireless Connectivity WIFI

  4. Gone Phishing! http://security.tennessee.edu • “Attention Web-Mail User…your account will be deactivated…” • “Click on the link below…login with username and password” OIT will NEVER ask you to email your name, password, or SSN!

  5. P2P Networks: Closed

  6. Are You New? The Life Preserver

  7. Student Computer Support At The Commons in Hodges Library • Drop-off service for in-depth troubleshooting and repair • Reloading an Operating System • Removing viruses and spyware • and much more… • Quick-help services such as: • Accessing UT's wireless network • Installing and removing software • and much more...

  8. The Commons

  9. NetID Uses • Email • Computer labs • Online@UT • MyUTK • Wireless • VolPrint

  10. Volmail: UT Email Volmail is UT’s official form of electronic communication Your email address is netid@utk.edu Powered by

  11. UT’s Online Directory Look for People Finder at the top of any UT or OIT page

  12. MyUTK http://myutk.utk.edu Take care of all your UTK activities from one central location

  13. Online@UT [Blackboard] http://online.utk.edu • Send Email • Announcements • Syllabus • Course Materials (Lecture Notes, etc.)

  14. Staffed Computer Labs • Commons in Hodges Library • Art & Architecture • Humanities • Perkins • Presidential Court

  15. Free Technology Workshops http://oit.utk.edu/training • Latest Microsoft Office • Graphics • Web page development • Research • Statistical

  16. Stay Connected with OIT Follow us on Twitter for real-time status updates on tech services @UT_OIT

  17. Four Ways to Get Help • OIT Website • The HelpDesk (865) 974-9900 http://help.utk.edu http://oit.utk.edu • The Commons • Are You New? The Life Preserver http://commons.utk.edu http://oit.utk.edu/help/areyounew

  18. Questions?

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